A sent the Sandringham hamper to my best friend as a retirement gift after she had completed 42 years in the NHS (mainly in the stressful world of midwifery). The hamper was absolutely beautiful and s... Ver mais
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Always a good service from Rgency Hampers. I've ordered three times and had to change instructions after placing the order for the third hamper. Customer service was great at communicating through ema... Ver mais
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Fantastic next day delivery at short notice - ordered late one day, delivered early the next. Recipient delighted with the contents, it was good to have options with non-alcoholic contents & a nice to... Ver mais
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We bought two Christmas hampers and had them delivered to family members. We are in Canada so did everything on line. The only issue we encountered was self build hampers. We were unable to choose... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Browse our range of luxury food, gift & Christmas hampers. From pamper hampers to fresh fruit baskets - all beautifully packaged and delivered the next day.
Informações de contacto
Eagle Tower, GL50 1TA, Cheltenham, Reino Unido
- +44 01242 500920
- info@regencyhampers.com
- regencyhampers.com
4,6
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 95% das suas opiniões negativas
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Avoid this seller…
They don't tell you that the recipient has to sign for the delivery. They attempted to deliver order on Friday but the recipient wasn't in so then wasn't delivered until Tuesday by which time all the fruit was mouldy and smelling. I think it is unreasonable for someone to have to sign for it and even more so that they don't tell you this when ordering. Terrible customer service. Avoid this company.
26 de maio de 2026
Opinião espontânea
Love these hampers
7 de maio de 2026
Resposta da Regency Hampers
Thank you! We are delighted to hear that you love our hampers. It means a great deal to our team to know our gifts are bringing so much enjoyment.
We truly appreciate your support and look forward to helping you choose something special again soon.
The item was well presented and of good…
The item was well presented and of good quality
7 de maio de 2026
Resposta da Regency Hampers
Many thanks for sharing your 5-star review.
We are delighted to hear that you were pleased with the presentation and quality of your item. Our packing team takes great pride and care in every detail of the packing and presentation, so your kind feedback will mean a great deal to them.
Excellent quality
Easy to navigate website. Delivery on time too. Excellent quality.
23 de abril de 2026
Resposta da Regency Hampers
Thank you for sharing your 5-star review.
We are delighted to hear that you found our website easy to navigate and that your order arrived on time. Knowing that you were pleased with the quality of your hamper makes your feedback especially rewarding for our team.
Resposta da Regency Hampers
Thank you for your 5-star review.
We are delighted to hear that the gift was so well received. Creating hampers that leave a lasting impression is at the heart of what we do, so your kind feedback means a great deal to us.
Easy to order
Easy to order , my daughter was extremely pleased with the hamper. So all round a good gift .
5 de maio de 2026
Resposta da Regency Hampers
Thank you for your lovely 5-star review.
We are delighted to hear that you found the ordering process easy and, most importantly, that your daughter was extremely pleased with her hamper. Knowing our gifts bring such enjoyment is exactly what we strive for.
Happy
I always use Regency Hampers is I want to buy one, they offer a goid range at a fair price, delivery is always on time and its simply to use website, great quality.
4 de maio de 2026
Resposta da Regency Hampers
Thank you for your wonderful 5-star review and for your continued loyalty to Regency Hampers.
We are delighted to hear that you value our range of hampers, fair pricing, reliable delivery, and the ease of using our website. Most importantly, it is fantastic to know that the quality continues to meet your expectations.
Your kind feedback means a great deal to our team, and we truly appreciate your ongoing support.
We look forward to assisting you again soon.
Excellent hammper selection of items
Excellent hammper selection of items. Arrived at a great time. Really enjoyed by the recipient
8 de maio de 2026
Resposta da Regency Hampers
We appreciate you taking the time to share your 5-star review.
It's lovely to hear that you were pleased with the hamper selection and that it arrived at the perfect time. Knowing it was so well received by the recipient makes it especially rewarding for our team.
ALL ROUND PROFESSINAL SYSTEM FOR…
ALL ROUND PROFESSINAL SYSTEM FOR ORDERING AND DELIVERY
6 de maio de 2026
Resposta da Regency Hampers
Thank you for sharing your 5-star review.
We are delighted to hear that your experience reflected the professionalism, efficiency, and seamless service we strive to deliver at every stage — from ordering through to delivery.
Excellent product and service
Easy to order. High quality product, nicely presented. Arrived exactly on time as requested!
6 de maio de 2026
Resposta da Regency Hampers
Thank you for your wonderful review.
We are delighted to hear that you found the ordering process seamless and that your hamper arrived exactly as requested. From the quality of the products to the presentation and delivery experience, every detail is carefully considered, so it is truly rewarding to know this was reflected in your order.
Always a good service from Rgency…
Always a good service from Rgency Hampers. I've ordered three times and had to change instructions after placing the order for the third hamper. Customer service was great at communicating through email and on the phone. Great feedback from the receivers, too.
2 de março de 2026
Resposta da Regency Hampers
Thank you for your continued trust in Regency Hampers.
We are absolutely delighted to hear that you have enjoyed such positive experiences with us across multiple orders, and particularly pleased that our customer service team was able to assist promptly when you needed to amend the instructions for your most recent hamper.
Creating memorable gifting experiences from order through to delivery is incredibly important to us, so your kind words and continued support are truly appreciated.
Beautiful hamper
A sent the Sandringham hamper to my best friend as a retirement gift after she had completed 42 years in the NHS (mainly in the stressful world of midwifery). The hamper was absolutely beautiful and she was thrilled with it. The attention to detail was incredible e.g the bow and the fabulous basket. The products included were exceptional quality and luxurious. I cannot recommend this company enough.
1 de maio de 2026
Resposta da Regency Hampers
Thank you so much for your wonderful review.
Firstly, please allow us to extend our warmest congratulations to your friend on her retirement after an incredible 42 years of dedicated service within the NHS, particularly in such a demanding and important role in midwifery. What a truly special occasion to celebrate.
We are absolutely delighted to hear that the Sandringham Hamper was so warmly received and that every detail, from the presentation and hand-finished bow to the quality of the products inside, helped make the gift feel as special as intended. Creating thoughtful, luxurious gifting experiences is at the heart of what we do, so your kind words mean a great deal to our team.
Thank you once again for your recommendation, and we very much hope to have the pleasure of assisting you again in the future.
Resposta da Regency Hampers
Thank you for your wonderful review.
We are delighted to hear that you were pleased with both our range and the reliability of your delivery experience. Providing beautifully presented gifts alongside dependable service is something we take great pride in, so your feedback is truly appreciated.
I ordered a fruit hamper for my mother…
I ordered a fruit hamper for my mother in law for her birthday and I was very disappointed to hear that half the fruit was mouldy, she contacted them to complain and they offered her 4 muffins. Dont order from this company, I spent a lot if money to get rotten fruit.
21 de abril de 2026
Opinião espontânea
Resposta da Regency Hampers
We were sorry to read your review and to learn of your disappointment, particularly as this hamper was sent as a birthday gift for your mother-in-law.
We take great pride in the quality and presentation of every order, and we always aim to address any concerns with care, discretion, and fairness.
Following delivery, the recipient contacted us directly and requested that we handle the matter with her in the first instance, without involving the purchaser. We of course respected this request and engaged with her accordingly.
From the photographs provided, the majority of the hamper was shown to be in satisfactory condition, with the issue limited to a small number of items affected in transit. We acted promptly and offered a range of suitable resolutions in line with our service commitment.
As a replacement fruit selection was declined, we extended a gesture of goodwill and remained open to alternative solutions throughout.
Following your review, we have since reached out to you directly as the purchaser. We remain available and willing to resolve this at your convenience.
We are committed to delivering the highest standards of quality, presentation, and service, and to resolving any concerns with professionalism and care.
Basket was nicely presented but a few…
Basket was nicely presented but a few items were either very close to, or already out of date.
7 de abril de 2026
Resposta da Regency Hampers
Thank you for taking the time to share your feedback.
Whilst we’re delighted to hear that the presentation of your hamper was well received, we are truly sorry to learn of your concerns regarding some of the product dates. This is not the experience we strive to provide, and we take this matter very seriously.
We can see your order was delivered on 25th March, and it would be very helpful to understand whether the hamper was opened shortly after delivery, as this will assist us in investigating further.
We would greatly appreciate the opportunity to look into this for you and make things right. Please do reach out to us directly at your convenience, and a member of our team will be on hand to assist you personally.
The hamper arrived on time and was much…
The hamper arrived on time and was much apreciated by the receivers.
6 de abril de 2026
Resposta da Regency Hampers
Thank you for your kind five-star review.
We’re so pleased to hear the hamper arrived on time and was so well received. It’s always a pleasure to know our gifts have been appreciated and enjoyed.
We truly value your support and look forward to serving you again in the future.
Always great products!
Always great products delivered on time and as expected
I’m a returning customer and highly recommend this great service from Regency hampers
1 de abril de 2026
Resposta da Regency Hampers
Thank you for your wonderful five-star review.
We are truly delighted to have your continued trust and to hear that our hampers and service consistently meet your expectations.
Knowing you would recommend us is the highest compliment we could receive.
It is always a pleasure to be part of your gifting moments, and we look forward to serving you again.
Resposta da Regency Hampers
Thank you so much for your review!
“Just perfect” is exactly what we strive for, so we’re delighted to hear this.
Resposta da Regency Hampers
Thank you so much for your lovely review!
We’re absolutely delighted to hear the hamper made such a special gift for your dear friend’s 70th birthday — what a wonderful occasion to celebrate. It means a great deal to us that she loved it.
We hope to help you mark many more special moments in the future!
Delicious!
Was delivered on time, beautifully packaged and enjoyed by the recipients
8 de abril de 2026
Resposta da Regency Hampers
Thank you so much for your kind words! We’re delighted to hear everything arrived on time, looked beautiful, and—most importantly—was thoroughly enjoyed by the recipients.
It truly means a lot to us that you took the time to share your experience. We hope to have the pleasure of sending something just as delicious your way again soon!
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