Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I live in the U.S. and shop on line at your store, so while I was on holiday, shopping in person was on my to do list. My experience was fantastic. Shopping during the week was key, I had all the atte... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic store, with really high quality products. Staff were incredibly helpful and offered great advice, as well as input on sizing and hemming the trousers I bought. Allowed us to try on various... Ver mais

Classificada 5 em 5 estrelas

Went into the store today when we arrived in London, the staff were lovely and super inviting. When we went downstairs we were greeted by Tony who was super knowledgeable, guided us on everything we w... Ver mais

Classificada 5 em 5 estrelas

I usually order online but decided to pop into the shop. Great store. Very welcoming by the friendly staff. Relaxed atmosphere. Nice layout on main floor and downstairs. Terrific quality items.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa erótica
  2. Loja de sex toys

Escrito pela empresa

REGULATION has over 30 years experience in manufacturing and retailing male fetish clothing & accessories in the UK. Established in 1991, we specialise in high quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish scene as a whole.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

626 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fast

Fast, helpful and trustworthy service. Really amazing at helping with all matters.

4 de março de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Still waiting on my items and a…

Still waiting on my items and a response to my emails. Almost a month now.

21 de fevereiro de 2018
Opinião espontânea
logótipo da REGULATION

Resposta da REGULATION

Hi Ciaran,
I'm very sorry you've not received your order. It was shipped on Feb 1st so should certainly have arrived by now. I can only find one email from you, dated today, but please be assured that our service team will look into the issue and get back to you to resolve the missing order straight away.

Warm regards,
Pete

Classificada 3 em 5 estrelas

Good and bad sides

Good sides:
I like gear that i received. Very fast delivery.

Bad sides:
Gas mask was very dusty inside, it was not cleaned before shipment. I had to use alcohol to clean it properly. A small torn of rubber inside, not cool, but is does not effect functionality.
Rubber collar was also covered in dust and on both sides there were covered in marks for cutting another collar. I couldn't get rid of all marks. Also rubber of collar smells burnt as very cheap rubber. Like it was made of used tire.

7 de fevereiro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Despite the requested items showing as …

Despite the requested items showing as being in stock - they weren't able to be despatched for a week. The same day desoatch if ordered by 12 clearly doesn't stand
I only found out I was t to receive my items after chasing up when they went part my etc
Staff member was not prepared to help - stating that the shop was unable to post items
I went to another site and bought the same items cheaper and they arrived the next day

7 de fevereiro de 2018
Opinião espontânea
Classificada 3 em 5 estrelas

Service was good

Service was good, helpful, and polite.
However, I had a problem with an item that had a price tag that was lower than the price I was charged. There was no problem with adjusting the price and giving me a refund (a store credit would have been fine as well), but since I had been issued a tax-free receipt/form, giving the refund was a little more complicated. It was not possible to do the refund at the time, but I was promised the amount (about £15-20) would be credited to my credit card within a few days. It never was.

6 de fevereiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Replacing shirt snaps

Needed some new snaps fitted to two shirts. Placing the order via website was easy and received quote within 24 hours. Took shirts into the store and within a couple of weeks they were ready. Got email with pic showing options for replacement snaps before the work started so could choose which type to go for.

Have purchased custom made shirts from Regulation before and been impressed with quality and service.

5 de fevereiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service. I received face to face advice in the store to help me to choose the style and size that I wanted, as well as aftercare advice. The products then arrived a lot quicker than expected. They are of excellant quality, and fit really well.

4 de fevereiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Utterly spectacular

Utterly spectacular! I just forgot to ask for a VAT letter for when i leave the country with my Regulation severe-swag.

31 de janeiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient

Always quick to despatch the goods in suitable packaging, as advertised.

30 de janeiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

leather harness strap made to order.

I requested a leather harness strap to be made for an existing Body Harness and Regulation made this for me specially. It’s a good service when you can have something custom made and reasonably priced. Many Thanks.

26 de janeiro de 2018
Opinião espontânea

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