The company charged me $129.00 for a virtual office I never used. I tried to cancel, but they did not accept it. They said it is a 24-month agreement. I have paid for almost 1 year, and now I am cha... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
clean professional office and services The staff are excellent, helpful and friendly
A empresa respondeu
Bunch of absolute sharks, stay away. They screw you for every dollar and lock you in to ridiculous agreements.
A empresa respondeu
very professional and personalized greeting. Room ready as per my needs, including a welcome card.
Informações sobre a empresa
Escrito pela empresa
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Informações de contacto
25 Grenfell Street, Level 21, 5000, Adelaide, SA, Austrália
- 884242300
3,3
Aceitável
4 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
clean professional office and services
clean professional office and services
The staff are excellent, helpful and friendly
14 de junho de 2026
Resposta da Regus - Adelaide, 25 Grenfell Street
Hi Colin, thank you so much for your kind review. We’re delighted to hear you appreciate the clean, professional office environment and the support from our excellent, friendly, and helpful team. We hope to welcome you again soon!
The company charged me $129.00 for a…
The company charged me $129.00 for a virtual office I never used. I tried to cancel, but they did not accept it. They said it is a 24-month agreement. I have paid for almost 1 year, and now I am charged 198 per month.
They never gave me a copy of the agreement. They said I signed it online. This is misleading as the agreement is in reality for 2 years. It may induce you to error. They say you can download on their portal, but it couldn't be far from the truth - the whole process is set up to trap you in their scam membership.
19 de maio de 2026
Opinião espontânea
Resposta da Regus - Adelaide, 25 Grenfell Street
Hi Thais,
I’m very sorry to hear your disappointment but we do not operate a “scam”.
Transparency is key to us, and our teams go to great lengths to ensure that any issues have been clarified before an agreement is signed. These details also include the duration of your term with us. As you selected a longer duration, you benefit from a more interesting monthly fee.
Please note that you can check your agreement, meeting room bookings and other services through your online account. Simply go to our website and log into your account. From there you can also check payments and download your invoices.
Ending your membership is a simple process: you can log into your Regus account (myregus.com) and click on My Account > Products and services > Select product line > End Agreement.
Your termination will be automatically confirmed by email.
Since you have posted anonymously, please email me at lorraine.brule@regus.com with your company name and/or account reference so we can quickly assist.
Best,
Lorraine Brule
Global Customer Service at Regus
Bunch of absolute sharks
Bunch of absolute sharks, stay away. They screw you for every dollar and lock you in to ridiculous agreements.
30 de outubro de 2023
Opinião espontânea
Resposta da Regus - Adelaide, 25 Grenfell Street
Hi Joseph,
I’m so sorry for your disappointment.
All our agreements end when due and the customers should confirm it online according to its notice period. Your current agreement will expire on 30 June 2024, and it is a formal business commitment. We partner with our customers to help them run and grow their business, but we also have a business to run and cannot cancel an agreement earlier than its end date.
Please remember that your centre team is available to answer any of your queries. Alternatively, you can respond to my team member who is in touch with you.
Best regards,
Michelle Spire
Assistant Global Customer Service at Regus
very professional and personalized…
very professional and personalized greeting. Room ready as per my needs, including a welcome card.
12 de julho de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.