Very bad internet most of the time at Boardwalk Pretoria. We had to open home office to have my people work if the internet is down and this is happening on a weekly basis. And for that reason we ar... Ver mais
A empresa respondeu
Localização
Alterar localização107 Haymeadow Road, Faerie Glen, 81 Pretoria, Gauteng, ZA
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My experience with Regus has been frustrating and disappointing. Due to the confusing design of their app, I unintentionally ended up with two memberships. Despite providing clear evidence of the... Ver mais
A empresa respondeu
Friendly and helpful managers. Clean and well-maintained facilities. Real value.
A empresa respondeu
The website and staff where an absolute pleasure.
Informações sobre a empresa
Escrito pela empresa
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Informações de contacto
107 Haymeadow Road, Faerie Glen, 81, Pretoria, Gauteng, África do Sul
3,4
Aceitável
4 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Very bad internet most of the time at…
Very bad internet most of the time at Boardwalk Pretoria.
We had to open home office to have my people work if the internet is down and this is happening on a weekly basis. And for that reason we are not renewing our contract.
We unable to make online meetings or operate without interruptions. Very bad
16 de setembro de 2026
Resposta da Regus - Pretoria, The Boardwalk
Hi Elaine,
I'm sorry to hear about your disappointment.
We know that a good internet connection is key to your business, and we’re sorry if we haven’t provided you with the quality of service that you expect and deserve from us.
We immediately checked your Internet concerns with your centre team, who confirmed that the fixing work is going on and they had contacted you for the necessary troubleshooting.
We deeply apologise for this.
Please let them know if you require further information or support in this matter.
Regards,
Lorraine Brule
Global Customer Service at Regus
Great value for money
Friendly and helpful managers. Clean and well-maintained facilities. Real value.
13 de junho de 2026
Resposta da Regus - Pretoria, The Boardwalk
Hi Paul, thank you so much for your kind review. We’re delighted to hear you found great value in the facilities and appreciated the support from our friendly and helpful team. We’re also pleased that the clean and well-maintained environment has contributed to a positive experience. We hope to welcome you again soon!
The website and staff where an absolute…
The website and staff where an absolute pleasure.
24 de setembro de 2025
My experience with Regus has been horrible!!!!!
My experience with Regus has been frustrating and disappointing. Due to the confusing design of their app, I unintentionally ended up with two memberships. Despite providing clear evidence of the mistake and minimal usage of the duplicate account, Regus initially refused to issue a refund.
After prolonged discussions and escalation, Regus agreed in writing to refund the agreed amount upon removal of my reviews. Acting in good faith, I removed the reviews as requested, but now they have only issued credit notes instead of an actual refund to my original payment method.
If Regus does not process the full refund as agreed, I will have no choice but to take legal action to recover the amount owed. I strongly caution others to carefully review their contracts and be wary of Regus’s refund and cancellation policies before signing up.
1 de outubro de 2024
Opinião espontânea
Resposta da Regus - Pretoria, The Boardwalk
Hi Carli,
I’m very sorry to hear of your disappointment.
Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from us.
We’re looking into this as a priority and a member of our team will contact you soon.
Kind regards,
Lorraine Brule
Global Customer Service at Regus
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