Regus - Tennessee, Memphis - ColonnadeOpiniões 

5
TrustScore: 4 em 5

4,1

1661 International Drive, Massey Hill, Suite 400, 38120 Memphis, TN, US


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've been renting here for a little over a year now and I couldn't be happier. The building is perfectly located with a beautiful modern entryway that's always clean and welcoming. My office is bright... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The professionalism exhibited by the front desk staff is always at the highest level. My clients are consistently well received upon their arrival to the office. The office space is always very neat,... Ver mais

Classificada 5 em 5 estrelas

This location is perfect for the professional business. Excellent reception help and support, especially the personal support from Christa. Amazing lobby, always clean and professional and great ame... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Regus screwed up my billing. I paid my monthly rent balance in full a week prior to it being due. I was asked to provide proof that it was paid on time. I forwarded their own email receipt to me they... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Centro de negócios
  2. Aluguer de salas de reuniões e conferências

Escrito pela empresa

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Informações de contacto

  • 1661 International Drive, Massey Hill, Suite 400, 38120, Memphis, TN, Estados Unidos da América

  • 9017677771

4,1

Bom

TrustScore: 4 em 5

5 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as opiniões

(5)

2592 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I've been renting here for a little…

I've been renting here for a little over a year now and I couldn't be happier. The building is perfectly located with a beautiful modern entryway that's always clean and welcoming. My office is bright, comfortable, and very private. The staff has been incredibly helpful and friendly the entire time I've been here. It's a wonderful space and I really appreciate everything about it.

22 de abril de 2026
logótipo da Regus - Tennessee, Memphis - Colonnade

Resposta da Regus - Tennessee, Memphis - Colonnade

Hi Chuck, thank you so much for your wonderful and detailed review! We’re delighted to hear how happy you’ve been over the past year and that you’re enjoying the location, workspace, and welcoming environment. It’s great to know the team has been consistently helpful and friendly. We truly appreciate your feedback and look forward to continuing to support you!

Classificada 5 em 5 estrelas

Excellent choice for professional business in Memphis

This location is perfect for the professional business. Excellent reception help and support, especially the personal support from Christa. Amazing lobby, always clean and professional and great amenities. I am extremely happy with is business location.

17 de abril de 2026
logótipo da Regus - Tennessee, Memphis - Colonnade

Resposta da Regus - Tennessee, Memphis - Colonnade

Hi Russell, thank you so much for your thoughtful review. We’re thrilled to hear your feedback about Christa and that you’re enjoying the clean, professional environment and amenities. We’re delighted you’ve had such a great experience and look forward to welcoming you again soon!

Classificada 5 em 5 estrelas

The professionalism exhibited by the…

The professionalism exhibited by the front desk staff is always at the highest level. My clients are consistently well received upon their arrival to the office. The office space is always very neat, clean and ready for me to be used upon my arrival.

2 de janeiro de 2024
Classificada 2 em 5 estrelas

Regus screwed up my billing and lots of other things

Regus screwed up my billing. I paid my monthly rent balance in full a week prior to it being due. I was asked to provide proof that it was paid on time. I forwarded their own email receipt to me they sent to me after I paid on time. The community manager (who is awesome and NOT the problem here) verified in some internal system that it was paid on time but was not syncing up properly with the online customer fronting system. It finally resolved itself. I probably would not post this negative review if this is all that has happened but it seems it is always something. Management does not feel to value their customers. My rates have been jacked up 20-30% every year for the last 2 years. When I complain I'm told that I can actually get a much better rate. Why do I have to ask EVERY year? They raise fees without telling you? The internet is either so slow you can't use it or down entirely. Its hard to have an internet based business when you can't use it. The walls are so thin that I hear every phone call call from every other office on every side of me and I'm sure they here mine. I am certain the lawyer next to me doesn't want people listening in to her private conversations with her clients but lots of others are due to the very thin walls. There are lots of other issues that I won't go into. I have gotten so fed up with the entire situation that I haven't been to my office in months. I do not plan on renewing my office space in when it is up next April. Just to be clear the Community Managers are FANTASTIC. I put ALL the blame on their management for the issues.

12 de outubro de 2023
logótipo da Regus - Tennessee, Memphis - Colonnade

Resposta da Regus - Tennessee, Memphis - Colonnade

Hi Donald,
I am sorry to hear of your dissatisfaction.
We would disagree with your comment “Regus screwed up my billing”. All the invoicing is correct, however, one of your payments took a little longer to allocate onto your online account than normal. As you correctly mention, the payment did allocate after a few days with no further repercussions.
You have already talked to the local team regarding the office sound proofing who offered options to relocate you to a different office. You declined this at the time but should you change your mind, the team are always available to share available options with you.
At Regus we work hard to ensure our services offer exceptional value to our customers and to provide many different options to meet every requirement and budget but the price increase was a necessary adjustment due to the increase in costs. Our pricing is fair and consistent with the current market conditions. I will make enquiries as the renewal price offered should be the lowest possible based on the office size and agreement length; you therefore shouldn’t have been offered a better rate.
There were some issues with the internet and the local team worked with the IT department in order to get this fixed; the issue was an incorrectly functioning Wi-Fi extender which is now working.
The local team are your key contacts and are always available to answer any further questions you may have.
A member of my team has been in touch to answer any questions you may have.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

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