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Rely Opiniões 

568
•
TrustScore: 4.5 em 5

4,5

Finanças e seguros
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Transactions using Rely is very convenient and hassle free unlike bank installments. It also enable us to shop for some urgent items with more ease of payment schedule. Definitely will be back.! Will... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rely has provided an opportunity for debitcard holders like me to have an option to buy without hurting the pocket. I do hope to soon see both relypaylater & rely installment as a payment option not j... Ver mais

Classificada 5 em 5 estrelas

I am really thankful for the Rely payment method. It helps those that currently don’t own a credit card purchase by installment. The checkout was perfectly fine, no curious stuff just a proper authent... Ver mais

Classificada 5 em 5 estrelas

Convenient. Easy to use. Early payment made possible. Saw other reply from Rely that instalments will be split to 3 instalment plans which is great. Could be more better by offering 6 to 12 instalment... Ver mais

Informações sobre a empresa

  1. Finanças e seguros

Informação fornecida por diversas fontes externas

Rely is the convenient way to get what you need today and PayLater. Slice your purchases into bite-sized payments and pay them over time.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

568 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(568)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

The qoo10 cashback didn't work

The qoo10 cashback didn't work. It was a click bait. They advertised the Qoo10 Cashback on their app and on Qoo10 but when you purchase you will only notice the cashback is not available anymore because its "Out Of Stock"

I emailed Rely but after like 5-6 email exchanges , nothing is solved. This is totally false advertisement.

9 de abril de 2021
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logótipo da Rely

Resposta da Rely

Dear Joey Fred Collins,

Thank you for leaving us a review with your feedback.

We are sorry that you are facing this issue and want to help you out with this.

Can you please get in touch with us by replying to this message with your registered email address and your mobile number for further assistance?

Alternatively, you may contact our Customer Support Team through the below link and mention ‘TrustPilot Review’ with provide the information and our team will assist you to resolve this issue.
https://support.rely.sg/hc/en-us/requests/new

Please be informed that the Cashback Rewards campaign has listed down the terms & conditions by the merchant on their campaign website such as this cashback rewards only eligible to the first 1000 customers who check out with Rely.

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

Classificada 2 em 5 estrelas

The limit for debit card states at $1k…

The limit for debit card states at $1k buy when I tried to use rely for $929 purchase, it was rejected numerous times. So I decided to buy a cheaper handphone at $469, then the purchase went thru. Think the amount they allow you to spend is much lower than advertised.

7 de abril de 2021
Opinião espontânea
logótipo da Rely

Resposta da Rely

Dear Winson,

Thank you for your valuable time to leave us with your feedback.

We truly apologize that we are not able to offer the services you expected at this time. Your feedback has been forwarded to the management team and the relevant department for further improvement. Rely aims to provide a good memorable experience to each and every user that using Rely Pay service and we fully understand your concern.

However, according to the FAQ stated on the Rely FAQ page, the limits may vary depending on the individual order and customer. The more orders you have successfully repaid, the more likely you will be able to spend more. Limits are usually lower for new shoppers until we get to know you.

Also, the FAQ has stated to check your available purchase limit through your Rely account on the Rely Mobile app before proceed to place an order for your purchase.

https://support.rely.sg/hc/en-us/articles/360001984194-Is-there-a-limit-to-how-much-I-can-spend-with-Rely-PayLater-

Nevertheless, your feedback is really important to us. We will forward it to the business team and the merchant to review your feedback. We hope to improve our service in the future and serve you better in the future. Thank you for your understanding and support.

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

Classificada 5 em 5 estrelas

use Rely twice to purchase at Qoo10..

use Rely twice to purchase at Qoo10..
1st order got cancel by qoo10 due to some error , send an email to Rely & Jasminder was quick to respond to my concern & refund was received within 2-3 days..

2nd order was purchased @qoo10 again but overseas seller took a delay & order not yet ship despite my number of enquiries therefore had to cancel my order today & once again , Jasminder was efficient to respond & refund was done thou....

Eventhough i face 2 failed transations but i will try Rely again as their CS service really helpful & efficient ...Pleaseckeep up the good effort , Jasminder 👍👍👍

6 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

This is very helpful for someone in need urgently

I just trying out this app. Didnt expect can make an installment without owning a credit card. Great, awesome n crazy at the same time. This is very helpful when you need to buy stuff when you just start getting a job. When you just recover from sick. You don't need to have a credit card to show them that you can pay them back. To make they trust you is when you know when you can pay back. This is an app who trust their customer. Very nice of you guys. A suggestion from me is, it is better if we can choose the date and can choose whether we can make a full payment after 1st payment made. That will be great too. Thanks team Rely. Appreciated very much. Will share around. =)

18 de março de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Changes on amount limit

The orders for reviewing is slow. By the time reviewed the orders might be out of stock. It will be good if more shopping apps like Shopee or Lazada and etc can use rely. And options between bi-weekly and monthly payment. And also the spending amount limit can increased from $1000 to $3000 for debit users. It will be good and easier for Rely and both credit and debit card users all same amount $3000. The purchase limit doesn't increased even if orders of payment is paid completed, don't work like bank credit card as is system fixed. Was told from the live chat that the limit amount can be used till it reached zero and cannot be used anymore unless users used other bank accounts with new cards. Cannot expect users to keep changing accounts or cards. $1000 purchase limit is not enough. And have been using rely very long time don't even seem to see any changes from new user to known regular user. Rely should make changes regards to amount limit increased like able to reset to $1000 once payment clears monthly like bank credit card.

11 de março de 2021
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logótipo da Rely

Resposta da Rely

Dear Joanne Tan,

Thank you for your valuable time to leave us with your feedback.

We truly apologize that we are not able to offer the services you expected at this time. Your feedback has been forwarded to the management team and the relevant department for further improvement. Rely aims to provide a good memorable experience to each and every user that using Rely Pay service and we fully understand your concern.

However, please be informed that the installment/repayments are chosen by the merchant which plan they prefer to offer to their customers for their business platform.

Please be advised that Rely has launched 2 plans which are Rely PayLater Plan(split into 4 payments and due on 2 weeks once) and Rely Installment(split into 3 payments and due on monthly). If the merchant has chosen to provide Rely PayLater plan, the customer will follow according to the plan stated on their website.

Besides that, the purchase limit increment will auto-increase or decrease by the system according to your payment history. If you have any late payment history in the past, definitely the limit will not increase for your Rely account. Also, Rely has stated in the FAQ that the limits may vary depending on the individual order and customer. The more orders you have successfully repaid, the more likely you will be able to spend more. Limits are usually lower for new shoppers until we get to know you.

Nevertheless, your feedback is really important to us. We will forward it to the business team and the merchant to review your feedback. We hope to improve our service in the future and serve you better in the future. Thank you for your understanding and support.

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

Classificada 2 em 5 estrelas

Limited

Limited amount , only had $600. Been with rely like more than half a year, still same limited.

10 de março de 2021
Opinião espontânea
logótipo da Rely

Resposta da Rely

Dear Ashley,

Thank you for your valuable time to leave us with your feedback.

We truly apologize that we are not able to offer the services you expected at this time. Your feedback has been forwarded to the management team and the relevant department for further improvement. Rely aims to provide a good memorable experience to each and every user that using Rely Pay service and we fully understand your concern.

However, the purchase limit increment will auto-increase or decrease by the system according to your payment history. If you have any late payment history in the past, definitely the limit will not increase for your Rely account.

Nevertheless, your feedback is really important to us. We will forward it to the business team and the merchant to review your feedback. We hope to improve our service in the future and serve you better in the future. Thank you for your understanding and support.

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

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Leia mais sobre como processamos as opiniões na Trustpilot.

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