I have had an amazing experience with remass both online and in the store! They do the coolest pre-loved pieces as well as the most beautiful remass designs. All the staff are so lovely also, definite... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Bought some clothing bundles from their instagram and have picked up a few bits from their shop and have always had a great experience. The staff are very friendly and they always have a great range o... Ver mais
My 2 daughters have been faithful customers of Remass for years. The owner/ founder , Danielle , that I met personally was so helpful when I ask via IG message if the shop still has any brand Remass... Ver mais
Messaged Remass on Instagram as wanted to know when an item might restock and they managed to find an extra pair in their stock room! They messaged me immediately and then sent the order out that even... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Remass is a London-based, community-driven sustainable fashion brand specialising in 90s and 00s vintage clothing sourced from across the globe, alongside original designs created in-house and handmade in London using end-of-line fabrics. We focus on quality, individuality and conscious style - building a brand centred around our growing community of Remass girls who inspire everything we do. Our pieces are timeless, classic and designed to be worn and loved for years. Shop online worldwide or visit us seven days a week at our Brick Lane store: 202 Brick Lane, London, E1 6SA.
Informações de contacto
54 Wolmer Gardens, Edgware, Middlesex, HA8 8QD, London, Reino Unido
- 07984034293
- support@remass.co.uk
- remass.co.uk
4,6
Excelente
135 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great selection and designs
Bought some clothing bundles from their instagram and have picked up a few bits from their shop and have always had a great experience. The staff are very friendly and they always have a great range of stock!
31 de março de 2026
Opinião espontânea
The shop is laid out so nice and all…
The shop is laid out so nice and all the clothes were so cute ! The staff were so sweet and I can’t wait to visit again !!
23 de março de 2026
Opinião espontânea
Love it!! Such lovely staff and gorg clothes!
I have had an amazing experience with remass both online and in the store! They do the coolest pre-loved pieces as well as the most beautiful remass designs. All the staff are so lovely also, definitely worth a visit!! 🩵🩵
28 de março de 2026
Opinião espontânea
literally the nicest girls and the…
literally the nicest girls and the BADDEST clothing
6 de março de 2026
Opinião espontânea
Amazing! :-)
Always has speedy delivery and the items are high quality and as described :-)
24 de fevereiro de 2026
Impeccable sales and after sales service
My 2 daughters have been faithful customers of Remass for years. The owner/ founder , Danielle , that I met personally was so helpful when I ask via IG message if the shop still has any brand Remass tote bags left. Owner immediately checked and made her only 3 tote bags left available for my purchase on line . She was also willing to send out the package the day after. I am so touched and grateful. Happy to continue supporting Remass with such efficient and flawless customer service.
1 de março de 2026
Opinião espontânea
Great clothes & customer service !
Messaged Remass on Instagram as wanted to know when an item might restock and they managed to find an extra pair in their stock room! They messaged me immediately and then sent the order out that evening - really great customer service & lovely clothes.
24 de fevereiro de 2026
Opinião espontânea
Resposta da remass.co.uk
Hello Grace.
Thank you so much for your kind review. We’re really glad we could help track down the pair for you!
It’s lovely to hear you had a great experience with our team and that you’re enjoying the clothes. Thank you again for supporting Remass - we hope you love your piece and shop with us again soon.
Lots of love,
The Remass Team
Hand-made original pieces stole the show
Love this store. 90s/00s vibe was perfected.
21 de fevereiro de 2026
Opinião espontânea
Resposta da remass.co.uk
Hello Ashley,
Thank you so much for the lovely review. We’re so glad you enjoyed the store and our 90s/00s vintage selection.
It means a lot to hear that our handmade Remass Originals stood out - we put so much care into designing and making them in-house. We hope to see you back in the store again soon!
Lots of love,
The Remass Team
Very nice and cute tops
I really like the product, it fits me very nicely and i like the material. The only thing is…i do not know why but my package tracking was not actualiced.
Also i am very happy that they send to small places such as Ibiza ☺️
13 de fevereiro de 2026
Resposta da remass.co.uk
Hello Yedra,
Thank you so much for your lovely review. We’re so happy to hear that you love the top and that the fit and material were perfect for you.
We really appreciate your feedback about the tracking - sometimes carrier updates can be a little delayed, but we’ll definitely keep this in mind and continue working to make the delivery experience as smooth as possible.
And we’re so glad your order made it all the way to Ibiza! Thank you for supporting Remass.
Lots of love,
The Remass Team
Lovely experience
I love shopping here, they have their own items as well as vintage clothes. One of the best shops for vintage in London and staff are always lovely!
18 de agosto de 2025
Opinião espontânea
Resposta da remass.co.uk
Hello Ella,
Thank you for your lovely review. We’re so pleased to hear you enjoyed your experience and appreciate you highlighting both our vintage selection and in-house designs. It means a great deal to be considered one of the best vintage shops in London.
We look forward to welcoming you back to Remass again soon.
Lots of love,
The Remass Team
the best vintage store in brick lane.!!
the best vintage store in brick lane.!!
Wonderful and lovely welcoming staff, they are always wanting to lend a hand and compliments.
With both vintage items and their own line of designs.
Couldn’t be happier with the store and brand.!
5 de setembro de 2025
Opinião espontânea
Resposta da remass.co.uk
Hello Hannah,
Thank you so much for your wonderful review. We’re truly grateful for your kind words about our team and the experience in store. It means a great deal to hear that you value both our vintage collection and our in-house designs.
Being considered the best vintage store on Brick Lane is incredibly special to us. We look forward to welcoming you back again soon.
Lots of love,
The Remass Team
Great shop❣️
Great shop, fantastic experience, very friendly staff, great prices, gorgeous stock so much choice wanted to buy everything 😍
14 de fevereiro de 2026
Opinião espontânea
Resposta da remass.co.uk
Hello Talya,
Thank you so much for such a lovely review! We’re so glad you had a great experience in store and enjoyed the collection.
Hope to see you again very soon.
Lots of love,
Remass Team
Great stuff!
The cutest, most chic pieces, their basics collection is so soft on the skin and the best customer service from their lovely staff !!
3 de outubro de 2025
Opinião espontânea
Resposta da remass.co.uk
Hello Femi,
So happy you love the basics collection!
Thank you for the kind words about the team, that means so much to us.
Lots of love,
Remass Team
Alma dress giveaway
I won a giveaway for the Alma dress through remasses Instagram and it arrived today, it’s so so cute. The original package got lost but they replaced it super quickly and I got it a day after shipping
11 de fevereiro de 2026
Opinião espontânea
Resposta da remass.co.uk
Hello Priya,
Thank you so much for your lovely review. We’re delighted to hear you love your Alma dress - you look gorgeous in it.
We really appreciate your patience while we resolved the original lost parcel, and we’re so pleased the replacement reached you quickly.
Thank you again for your support. We look forward to welcoming you to another Remass event or back in store soon.
Lots of love,
Remass Team
Absolutely looove this shop
Absolutely looove this shop, the pieces are so well chosen and they have their own line too! The staff are so sweet and I keep coming back, the selection is consistently amazing 🛍️
15 de janeiro de 2026
Opinião espontânea
Resposta da remass.co.uk
Hello Mara,
Thank you so much for your wonderful review. We’re so pleased to hear you love the selection and our own line - that truly means a lot to us.
We’ll be sure to share your kind words with the team. We look forward to welcoming you back soon.
Lots of love,
Remass Team
Loveeee best shop ever x
3 de fevereiro de 2026
Opinião espontânea
Resposta da remass.co.uk
Hello,
Thank you for such a lovely review.
We’re so grateful for your support and look forward to welcoming you back soon.
Lots of love,
Remass Team
I love Remass
I love Remass. The staff is so kind and welcoming. They have the most beautiful and curated pieces. I recommend it if you are looking for a pleasant shopping experience!!! Definitely will be coming back!!!
22 de janeiro de 2026
Opinião espontânea
Resposta da remass.co.uk
Hello Isabella,
Thank you so much for your lovely words. We’re so pleased you felt welcomed and enjoyed our curated pieces - that’s exactly the experience we aim to create.
We can’t wait to see you back in store again soon.
Lots of love,
Remass Team
Quick delivery
Quick delivery, the clothing always arrive as pictured in the photos and they own a unique range of clothing
11 de abril de 2025
Opinião espontânea
Resposta da remass.co.uk
Hello,
Thank you for your lovely review. We’re so pleased to hear your order arrived quickly and exactly as pictured.
We truly appreciate your support and hope you’re enjoying your pieces.
Lots of love,
Remass Team
My absolute favourite store
My absolute favourite store, loved everything about it. Service and clothes were amazing!!
9 de fevereiro de 2026
Opinião espontânea
Resposta da remass.co.uk
Hello Asher,
Thank you so much for your kind words. We’re delighted you loved both the service and the clothing.
We look forward to welcoming you back again soon.
Lots of love,
Remass Team
I had the best experience
I had the best experience at the store! The clothes were unreal and the staff couldn’t be nicer!!! I can’t recommend it enough. Remass is my go to store at the moment and it’s so easy to get to in London!
10 de fevereiro de 2026
Opinião espontânea
Resposta da remass.co.uk
Hello Liberty.
Thank you for such a wonderful review. We’re so pleased you had a great experience in store and felt well looked after by the team.
It means so much to hear Remass is your go-to - we look forward to seeing you again very soon.
Lots of love,
Remass Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.