Renewell Water Opiniões 

2122
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Kyle’s level of professionalism & interpersonal skills are exceptional. Kyle confirmed what type of replacement filter to buy and how to fit it. When an error occurred two months later . Kyle respond... Ver mais

Classificada 5 em 5 estrelas

I chose Renewell Water after researching the Irish market thoroughly. It was the BEST choice I could have made based on the before and after Sales by Dillon and Keith at the seamless installation. Thi... Ver mais

Classificada 5 em 5 estrelas

Rarely do I have such a straight forward, pleasant experience dealing with companies when I’m getting work done. From start to finish the process was seamless. Will provided all the information requir... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our old and dated water softner was not preforming for many a year so we comissioned Renewell Water to instal a 20 litre water softner along with a purification water system. Both systems were install... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de purificação de água

Escrito pela empresa

Renewell Water are specialists in our own exclusive brand of reverse osmosis systems, Hydrogen water systems, water softener systems and fluoride removal water systems. We have many different options for all types of poor-quality water. We believe in giving a great product for a great price with exceptional service.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 18% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(2122)

80 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

It’s a lovely neat machine

It’s a lovely neat machine. But what I don’t like is when u turn on the Tap to fill a kettle or anything it makes a nice while the tap is running

5 de setembro de 2025
logótipo da Renewell Water

Resposta da Renewell Water

We’re very sorry for any inconvenience this may cause.

To explain: reverse osmosis systems work by using pressure to push water through the membrane. Traditional models, like the one you previously had, use a storage tank and only activate the pump when the tank needs refilling. The ArkkZ, however, is a direct-flow, tankless system that filters water on demand. This is why you may hear a gentle hissing sound when you turn on the tap. The pump only runs for a few seconds to maintain the right pressure for your next use.

We hope you’re enjoying the many benefits of the ArkkZ — its compact design and faster performance.

Classificada 5 em 5 estrelas

Absolutely recommend Renewell

Absolutely recommend Renewell, very professional and easy to deal with from booking the appointment, to installing the system and explaining how things work. Thank you.

4 de setembro de 2025
logótipo da Renewell Water

Resposta da Renewell Water

Thank you so much! Your review is very important for us and we appreciate it.

Classificada 5 em 5 estrelas

Excellent job done

Dean is a very friendly , professional fitter. Neat job done fitting my drinking water system.
I would recommend him.

3 de setembro de 2025
Opinião espontânea
logótipo da Renewell Water

Resposta da Renewell Water

Thank you so much for your words. We are glad to see your review, it means a lor for us.

Classificada 5 em 5 estrelas

Great service from first chat

Absolutely great company, had a few queries about the ArkZ as the whole water filtration is a complete mind field, had spoken to several other companies, who I just didn’t get a good feel from, Will from Renewell, great guy, answered my questions in simple terms, no fluff, so I placed order (online later that day, no pressure to give details over the phone) Amy rang me to arrange installation, less than a week later Daniel came, on time, another great guy, explained everything, left everything neat and tidy, thanks guys, wouldn’t hesitate to recommend you, especially to anyone else who’s bogged down with all the info you can find online and just wants to chat to a good, Irish company.

13 de agosto de 2025
Opinião espontânea
logótipo da Renewell Water

Resposta da Renewell Water

Thank you very kindly for your lovely review!

Classificada 5 em 5 estrelas

Satisfied customer

I had a water softener and a reverse osmosis drinking water purifier installed by Renewell. Ross who carried out the installation was very efficient, hardworking and highly professional. He explained clearly to me how the water softener and the reverse osmosis purifier work. After he left there was an issue with the operation of the reverse osmosis purifier. I contacted Renewell and Ross returned to my house within the hour and fixed the problem. That night the water purifier stopped working again. I sent Renewell a message and the following day Ross returned and replaced the unit with a new one. It has worked perfectly since then. I am very satisfied with the level of service and aftercare I received. I am also very happy with the price of the system and I have no hesitation in recommending Renewell .

29 de julho de 2025
Opinião espontânea
logótipo da Renewell Water

Resposta da Renewell Water

Thank you very kindly for your review. Appreciate it 🙌

Classificada 5 em 5 estrelas

Delighted with the product

Delighted with the product, will kelly understood our requirements and explained the product really well.
The technician was professional , did a clean job installing the water softener and RO unit. I highly recommed

31 de julho de 2025
Opinião espontânea
logótipo da Renewell Water

Resposta da Renewell Water

Thank you!

Classificada 5 em 5 estrelas

Will was excellent at communication and…

Will was excellent at communication and completely professional in guiding us through the entire process right from the start till the end. The installation process went nice and smooth, Thomas showed up right on time for the installation and gave us excellent guidance on how to make use of the equipment.

29 de julho de 2025
Opinião espontânea
logótipo da Renewell Water

Resposta da Renewell Water

Thanks so much for the lovely feedback! Delighted to hear Will and Thomas looked after you so well. If you ever need anything else just shout

Classificada 5 em 5 estrelas

Excellent company

Rarely do I have such a straight forward, pleasant experience dealing with companies when I’m getting work done. From start to finish the process was seamless. Will provided all the information required & booked in a date. I was updated when the time slightly changed. Tomas turned up early & was very pleasant to deal with. He just made everything work. Adjusting shelves, fixing a leaking connection, sorting the overflow. Nothing was an issue. I’d 100% recommend dealing with this company. The easiest experience I’ve had in years. Excellent company.

24 de julho de 2025
Opinião espontânea
logótipo da Renewell Water

Resposta da Renewell Water

That's brilliant to hear. Thanks a million for the kind words! Will and Tomas are absolute legends. Really appreciate the recommendation.. means a lot:)

Classificada 5 em 5 estrelas

The service was easy to book in

The service was easy to book in. We didn’t have to wait long for it to be done and the technician aaa in and out in less than 15 mins. Very efficient. Everyone we dealt with were really nice and friendly.

7 de julho de 2025
logótipo da Renewell Water

Resposta da Renewell Water

Thanks a mil for the lovely feedback!

Classificada 5 em 5 estrelas

Water reverse osmosis

Technician was very friendly. Everything was done in a timely manner. Very happy with service.

3 de julho de 2025
logótipo da Renewell Water

Resposta da Renewell Water

Thank you so much for your review!

Classificada 4 em 5 estrelas

Installation of new reverse osmosis…

Installation of new reverse osmosis water filters, was excellent.
All the best 👍

9 de julho de 2025
logótipo da Renewell Water

Resposta da Renewell Water

hank you so much for your kind review and positive feedback! We’re really glad to hear you were happy with the installation. We're constantly working to improve every part of our service, and we’ll aim for a 5-star experience next time. Thanks again for choosing us!

Classificada 1 em 5 estrelas

Softner stopped working 3 times within 3 months time

I bought a package of a water softener and water filter from Renewal water Filtration in March 2025 for €1195. When I inquired on WhatsApp, I got a reply and they installed it quickly. The advertisement says that it a is 0% limescale remover. Two weeks after installation, the salt that was put in again was not reduced. Not only that, I started seeing limescale on the sides of the taps. So I informed them about this. A week later, a new technician came and fixed it. After another two weeks, after refilling the salt again, it stopped working. Then, I tried to contact them from my phone on various phone numbers of this company several times, but they did not pick up the phone. Then I called from another phone number and they thought it was a new customer and picked up the phone. I said I want either a replacement or a refund. So after a week, the same technician came and said that he would replace the mother board. After the repair, he gave me some limescale test strips. Then he said that after three days, I would get the results. When I looked at the strips, only a little limescale had decreased. After a few days, when I refilled the salt, I realized that it had stopped working. So on the night of June 17, I sent all details to their WhatsApp and email along with a photo. Even after a week, I did not get a reply. After that, I sent a message saying that if I don't get my money refunded, I will file a case in the consumer court. Then they called me right away. They said that if i regenerate it, it will work again. I said I don't know anything and i dont need any repair of your machine. Then after the phone conversation, another person called and said that they will refund only the cash for the softener. But they won't take back the water filter. I said that I bought both of these as a package, so you have to take back both of them. They didn't agree to that. Then i said that I will file a case. So after two days, they said that they will let a technician inspect before refunding. So after three weeks, on 10th July the technician came. So he tried to fix it again. So I said that you just need to inspect it, don't repair it. So he got very angry and fitted everything as before and left. I sent an email to customer care and said that they should refund me or I will file a case today. Then they said that it was not a complaint of the softener, it was a problem of float. They said that since it was not a problem of the software, they cannot refund the money, and if you want, you can file a case. I first complained about this machine 30th April. After that, the same technician came twice time to check and repair it. They even change the mother board too. Then he couldn't find it. From this,I understood that either their technician is not well trained or this company has a very bad attitude towards its post customers. They only want new customers. Anyway, I have filed a case for 25 euros. It is better to think carefully before you buying their products. There are many water softeners available that work well.

10 de julho de 2025
Opinião espontânea

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