RentGuarantor.com Opiniões 418

TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

These guys make one of the most stressful things to go through (moving house) a load easier. Their service is second to none - Amardeep, Tom, Michael, Donna - 11/10 for these guys!! Amar in particular... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Nervous and with little understanding of the process, I called for some help and insight, where I was connected to Michael! He explained the entire process with clarity, transparency and patience wh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jo was lovely. I was very stressed about the process, being the first time and she took time to review my application on the phone and explain everything.

A empresa respondeu

Classificada 5 em 5 estrelas

Rent Guarantor got straight into helping me with my application and it has only taken around 5 days to get an acceptance. I would like to thank all members of the team that I have spoken to over this... Ver mais

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4,6

Excelente

TrustScore: 4.5 em 5

418 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 87% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Jo was lovely

Jo was lovely. I was very stressed about the process, being the first time and she took time to review my application on the phone and explain everything.

16 de abril de 2026
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Resposta da RentGuarantor.com

Hi Louise

Thank you for your lovely review.

Jo is fantastic and we are so happy to hear she was so lovely and helped explain the process to you.

Best wishes in your new home

The RentGuarantor Team

Classificada 5 em 5 estrelas

So easy and very helpful

So easy and very helpful, looking forward to working with them.

15 de abril de 2026
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Resposta da RentGuarantor.com

Hi Paul

Thank you for your lovely review.

We are so happy everything was so easy and very helpful! We look forward to working with you too!

Best wishes

The RentGuarantor Team

Classificada 5 em 5 estrelas

Thank You Michael

Nervous and with little understanding of the process, I called for some help and insight, where I was connected to Michael! He explained the entire process with clarity, transparency and patience which I so appreciated. It filled me with hope and confidence going into the application. Thank You!

Also, I flippin' loved the hold music, couldn't stop dancing!

15 de abril de 2026
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Resposta da RentGuarantor.com

Hi Wendy

Thank you for your lovely review!

We are so happy that Michael was so helpful and patient, he is fantastic! Also love that you love the hold music, nothing like a good dance in our opinion!!

Best wishes in your new home

The RentGuarantor Team

Classificada 5 em 5 estrelas

Best piece of the house move puzzle!

These guys make one of the most stressful things to go through (moving house) a load easier. Their service is second to none - Amardeep, Tom, Michael, Donna - 11/10 for these guys!! Amar in particular looked after me through my interaction with the company. He took ownership, explained everything in an easy to understand way and got the job done. Kudos! If you need a guarantor, these are well worth paying for!

14 de abril de 2026
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Resposta da RentGuarantor.com

Hi James

Thank you for your lovely review

We are so happy to hear that you loved our service and what a great shoutout to the team!! We agree wholeheartedly with you(but we are biased!!). It's wonderful to hear we helped reduce the stress load a little and wish you the very best in your new home!

Best wishes

The RentGuarantor Team

Classificada 1 em 5 estrelas

Very let down

I used this company months ago because I was desperate to secure a flat and was given no other option, and at first glance it all appeared a promising solution. However, as a young person with no savings and a low income at the time, the only people who helped me in this situation (luckily) was my family, who paid this idiotic company in full. Every other option I could have managed, such as to pay in instalments, was denied me because of poor credit score and low earnings. Yet is that not literally the point of the company, to help people who can’t afford to pay a deposit because of those problems exactly? All this caused me was a lot of tears and further unnecessary stress. It’s only because I was lucky enough to have family who were readily able to help me and step in that I was able to secure my flat, but not everyone may have that option. This company was effectively no help to me at all. This was months ago, but I have been angry and bitter about this since and as I’m now moving on to better places, I feel compelled to finally say something. I felt severely let down and would only recommend this company to my worst enemy.

1 de junho de 2025
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Resposta da RentGuarantor.com

Thank you for your review Katie

All feedback is important to us, and we are sorry to hear that you are not happy with our service and felt let down.

We would be happy to discuss directly with you so we can review the specific detail of your circumstances, please contact us at info@rentguarantor.com if you wish to discuss your concerns directly with us.

It is worth noting that we do offer a payment plan via third-parties, but we do not offer credit ourselves so payment plans are available if customers meet the Third-Party providers eligibility criteria, which is detailed on our website. We were however able to offer you our rent guarantee which means you would be able to secure a property with a professional guarantor in place.

We note that you detailed that the point of RentGuarantor is to help people who can't afford to pay a deposit. RentGuarantor provides a trusted, professional UK rent guarantor for tenants, which opens up a wider choice of rental properties and protects loved ones from financial risk, we do not deal with tenant deposits.

Once again thank you for contacting us and please do not hesitate in contacting us directly to discuss further if required.

Best wishes

The RentGuarantor Team

Classificada 5 em 5 estrelas

Great service,I will highly recommend…

Great service,I will highly recommend this company .

10 de abril de 2026
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Resposta da RentGuarantor.com

Hi David

Thank you for your lovely review!

We are so happy that you found our service was great and would recommend us!

It means a lot!!

Best wishes

The RentGuarantor Team!

Classificada 5 em 5 estrelas

As an independent student finding a…

As an independent student finding a house with a guarantor as a requirement was really discouraging until rentguarantor made it possible for me. I get to now apply for houses with my friends without worrying about the guarantor aspect

9 de abril de 2026
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Resposta da RentGuarantor.com

Hi Sana

Thank you for your lovely review!

We are so happy we could help you with a professional guarantor.

Best of luck in your new home with your friends! Exciting times!

The RentGuarantor Team

Classificada 4 em 5 estrelas

Excellent customer service I’d of gave…

Excellent customer service I’d of gave them a five no ones perfect not even me highly recommended they took any difficulty’s I had in to consideration and there advice and support was outstanding excellent customer care from Danielle highly recommended service with excellent staff customer services

2 de abril de 2026
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Resposta da RentGuarantor.com

Hi Jamie

Thank you for your review.

Its fantastic to hear that you loved our service and Danielle provided excellent care and support.

Best wishes in your new home

The RentGuarantor Team

Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff. Spoke to a man named Amardeep who was very kind and helpful.

27 de março de 2026
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Resposta da RentGuarantor.com

Hi Mohammed

Thank you very much for your lovely review and shout out to Amardeep, he is fantastic and we are so happy you found him so helpful and kind.

Best wishes in your new home

The RentGuarantor Team

Classificada 5 em 5 estrelas

Fantastic and speedy service

Fantastic and speedy service. Professional and empathetic towards their clients. Thanks Jo.R

27 de março de 2026
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Resposta da RentGuarantor.com

Hi Joselyn

Thank you so much for your lovely review and shout out to Jo! We are so happy we could help and that you found Jo to be professional and empathetic.

Best wishes in your new home

The RentGuarantor Team

Classificada 5 em 5 estrelas

Quick response on the phone

Quick response on the phone, even when they were about to close. Michael helped with the application and answered my questions and more. Thanks for your assistance.

26 de março de 2026
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Resposta da RentGuarantor.com

Hi What's Occuring!

Thank you for your lovely review. We are so happy to hear that Michael was so helpful and was able to support, we are always happy to help!

Best wishes

The RentGuarantor Team!

Classificada 5 em 5 estrelas

Rent Guarantor got straight into…

Rent Guarantor got straight into helping me with my application and it has only taken around 5 days to get an acceptance. I would like to thank all members of the team that I have spoken to over this week and thank you for approving me.

26 de março de 2026
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Resposta da RentGuarantor.com

Hi Donald

Thank you for your lovely review and we are so happy we could help you and that you found all the team so helpful

Best wishes in your new home

The RentGuarantor Team

Classificada 4 em 5 estrelas

I love it

I love it. It’s helped me in my very difficult time.
Could you please try to make the paperwork little bit easier?
Thanks

25 de março de 2026
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Resposta da RentGuarantor.com

Hi Wajehurahman

Thank you for your lovely review.

We are so glad we could help but sorry to hear about the paperwork.

We do our best to keep administration to a minimum however we do have to ensure that we have checked everything we need. We are always available to talk through your application and support in any way we can.

Best wishes in your new home

The RentGuarantor Team

Classificada 5 em 5 estrelas

Great experince

Great experince especially with Kaz C.
Kaz C. was always giving me excelent advice and direction in a very long and complicated process.

24 de março de 2026
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Resposta da RentGuarantor.com

Good Morning Boris

Thank you for your lovely review

We are so happy you had such a great experience and so happy to hear that you found Kez gave you excellent advice and direction!

Best wishes in your new home

The RentGuarantor Team

Classificada 5 em 5 estrelas

Very understanding very helpful 100%…

Very understanding very helpful 100% recommendations

17 de março de 2026
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Resposta da RentGuarantor.com

Hi Martin

Thank you for your lovely review!

We are so happy you found us helpful and understanding and thank you for the recommendation!

Best wishes in your new home

The RentGuarantor Team

Classificada 5 em 5 estrelas

Very easy to work with and provide an…

Very easy to work with and provide an excellent service.

16 de março de 2026
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Resposta da RentGuarantor.com

Hi Ross

Thank you for your lovely review.

We are so happy you like our service and find us easy to work with. We are always happy to help

Best wishes

The RentGuarantor Team

Classificada 5 em 5 estrelas

Jo R, FANTASTIC

JO R was fantastic with my claim, helped me massively I can’t thank her enough. Very efficient and made a decision within minutes on the phone. Lovely service, great service 👏🏻 thank you Jo appreciate you

10 de março de 2026
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Resposta da RentGuarantor.com

Hi Elizabeth

Thank you for your lovely review!

Jo is absolutely fantastic and we are so happy you think so too!

We are so happy we could help you and wish you the very best in your new home!

Best wishes

The RentGuarantor Team

Classificada 5 em 5 estrelas

Excellent customer service

Many thanks to Danielle who went over above to resolve a few little issues.

12 de março de 2026
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Resposta da RentGuarantor.com

Hi Wendy

Thank you so much for your lovely review

We are so happy that Danielle was able to support you and help you resolve your issues.

Best wishes

The RentGuarantor Team

Classificada 2 em 5 estrelas

They try to help me but kind of useless…

They try to help me but kind of useless as the states come back saying that they don’t accept companies besides you have to pay in full before moving to the property and immense amount of money

11 de março de 2026
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Resposta da RentGuarantor.com

Hi Brian

Thank you for your review.

We do have a list of Letting Agents that we can provide to tenants once approved for our RentGuarantor service.

If the Letting Agent you wished to use does not accept, or is unwilling to accept, professional guarantor services, we can keep your application open for up to 60 days from the date of approval to allow you time to find an alternative property with a Letting Agent who accepts professional guarantor services.

If you wish to discuss your concerns with our team to see if we can support further please email info@rentguarantor.com and we will do our best to resolve any issues you may have.

Best wishes

The RentGuarantor Team

Classificada 4 em 5 estrelas

Considering the short time period I had…

Considering the short time period I had to get this done very helpful and patient

4 de março de 2026
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Resposta da RentGuarantor.com

Hi Warren

Thank you for your review.

We are so happy to hear that you found our service helpful and patient.

Best wishes in your new home

The RentGuarantor Team

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