Norilie and Fathy are very hands-on and accommodating! Quickly solved issues and answered questions. Very grateful!
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Leia as opiniões dos outros
Storm Eunice has hit our flat in central London. We had water leaking from the roof and lighting issues. RentLondonFlat team has quickly sent a professional to fix the leaking and within a few d... Ver mais
Rent London flat have been very odd with their management of our flat. They asked us to renew our contract after a year and since have been managing our request very very badly and not sorting issues... Ver mais
Just one week before we come to London. This agent help us find a really nice flat!!! RentLondonFlat has good service and very efficient! Recommend!! Shannon and fathy both amazing, friendly. The... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Rent your space, Create your home. We specialise in offering modern high-quality rental flats in and around London, U.K.
Informações de contacto
Spaces Aurora, 71-75 Uxbridge Road, W5 5SL, London, Reino Unido
- +4420 7123 9300
- enquiries@rentlondonflat.com
- rentlondonflat.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
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Grent agents! Thank you!
The agents are trustworthy and great! I would recommend them to anyone who is looking for a place to rent in London! Thank you for your help and excellent services!
I’m impressed with the service…
I’m impressed with the service provided. Franky was especially helpful throughout the process.
Nice layout and services
Very pleased with the service provided
Very pleased with the service provided, Frankie has been very helpful. Will recommend to others
Pretty good services here
Pretty good services here. Would recommend it
Terrible experience with RentLondonFlat.com
*Edited in response to their reply*
I would most definitely NOT recommend using rentlondonflat.com as I had an extremely difficult and upsetting tenancy with them. Upon check out my landlord tried to claim that our hob needed to be replaced, at a cost of £500. I knew this to be completely false, as there were merely some aesthetic scratches. However upon trying to reason with rentlondonflat.com, they claimed that the hob did indeed need replacing. As well as the hob, the landlord, via rentlondonflat.com tried to claim the blinds were broken and needed replacing, and charge nearly £150 to replace them. This, we also disputed, however rentlondonflat.com again claimed that these did need to be replaced. I therefore had to escalate the matter to deposit dispute protection as I was not willing to lose over £650 of my deposit.
After raising £650 as a dispute, the Lettings agent is obliged to return the undisputed part of my deposit (around £1500). However after several emails with NO response whatsoever, I had no choice but to raise the entirety of my deposit, leaving me £2000 worse off for the 3 months it took for me to get the majority of my deposit back.
The adjudicator of my case specifically said that the evidence uploaded by rentlondonflat.com did not show what they were claiming it showed. This proves they were unjustly trying to get money out of my deposit.
I had an extremely distressing time dealing with rentlondonflat.com, being forced to spend three months fighting for my deposit back and I would NOT recommend using them for anything.
They claim that they were told to handover the entire deposit to the dispute company, however this is only because I had to raise my ENTIRE deposit as disputed, as they did not respond to my emails asking for the remainder back.
And in response to their reply asking me to get in contact, I did, several times, when I needed my undisputed deposit back. However since you didn’t have the courtesy to reply to me then, I will not have the courtesy to get in touch with you now.

Resposta da RentLondonFlat.com
RentLondonFlat.com has been great and…
RentLondonFlat.com has been great and provided a great customer experience in my search for a property. Franky has been knowledgeable in providing his advice and always willing to go the extra mile.
A very friendly
A very friendly, caring and professional approach, throughout the lettings team especially to Frankie. Renting was such a positive and stress free experience. I would use their service again and I recommend to all landlords and tenants to use RentLondonFlat services, 5* recommendation for RentLondonFlat.com
RentLondonFlat has been excellent
RentLondonFlat has been excellent. So far I have dealt with Frankie showing me their prop tech on how they are developing and evolving in the industry, this company is way ahead of any property company I have dealt with. The owners portal is easy to use and it has given me trust in Frankie and RentLondonFlat for me to give them my property to rent, I highly recommend them to any property company due to their low fee property management fees
Great advises and services received…
Great advises and services received from Rent London Flat! Big thank you to Frankie Chong, always so helpful! Will definitely recommend to others!
Good service. Nothing wrong, will use again
Frankie has provided me with an good service as I have been renting using RentLondonFlat. He is very professional and has given me good property advice. Anything that is wrong Frankie is the go to guy and gets it sorted for me. Highly recommended will use again.
Excellent experience throughout the…
Excellent experience throughout the process. Frankie Chong(customer service contact) was very effective and responsive, I would definitely recommend to friends and family and would use them again!
Great experience!
Franky's always been good, trustworthy and reliable. Highly recommend!
Fantastic thorough service
Fantastic thorough service! I would recommend Franky Chong from RentLondonFlat. He is friendly, professional and very responsive, giving me useful advice and feedback following each viewing.
Franky has given me detailed advice on…
Franky has given me detailed advice on renting/procedures and locations. He has always proven to go the extra mile and has been effective at answering any question I might have + responding quickly. I feel confident using his services and would not hesistate to continue working with him into the future.
Professional and offered great property advice
Professional and offered great property market advice. Frankie is a trustworthy person and always willing to go above and beyond to help. Thank you
Pleasure working with Frankie and…
Pleasure working with Frankie and RentLondonFlat. Gave highly knowledgable advice about the market in London. Explained in detail about the regulation on lettings and sales, even on out of working hours they are able to spend time with you explaining any property knowledge you needed to know.
During my search for property in London…
During my search for property in London this site were the best to deal with - they were outstanding and I will make themmy 'go to'from now on.
Friendly and helpful
RFL has provided me great rental advice and I would highly recommend them. The staff I spoke to are knowledgable and they make sure that they understood your needs. They were quick to respond to my queries. They are a small and friendly company and are willing to spend more time in helping you through the process which makes them stand out from others.
Excellent experience
Excellent experience. RLF is a great one-stop center for rental management. I live overseas and have a peace of mind knowing Frankie from RLF is helping to manage my property.
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