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Reptiles By Post Opiniões 1787

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Having had difficulty sourcing certain bugs for our beardy in our local area, I came across reptiles by post. A wide variety, with a clear plan and instructions of delivering to ensure you get fresh b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

this was my 3rd order,all have been excellent,live crickets and wax worms for my leopard geko arrive looking really well. i was 1st recommended by a friend. once i have established regularity,i wi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely brilliant experience! I ordered 100 Dubia roaches to start my own colony and received a great healthy mix of males and females. Everything was very well packed, arrived quickly, and the qua... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We've ordered live insects from reptiles by post quite a few times now for our bearded dragon and we've always received them in good time and always received exactly what we ordered. We would happily... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de répteis

Escrito pela empresa

Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.

Reptile Livefoods

Escrito pela empresa

Always Fresh, Always High Quality
We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!

Our Livefood Promise

Guaranteed to arrive alive!

Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub. While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.

Informações de contacto

Fresh, High Quality Livefoods

Buy live foods, have them packed fresh to order

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good communication

Good communication, if there is an issue with a delivery or item. Items are always well packaged. Easy to contact. Great business.

14 de março de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You

Classificada 5 em 5 estrelas

Order mealworms for robin bringing up…

Order mealworms for robin bringing up chicks during chilly Spring. They arrived promptly and the chicks have now fledged - bluetits in nesting box now in on the act. About to order another bag ful...

2 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You, Gillian

Classificada 3 em 5 estrelas

Worms and locusts not in boxes

I thought the worms and locusts would of been in boxes like the roaches but other than that very good

10 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Hi Paula. Thanks for your feedback. 
We’d like to clarify that the packaging format is stated in both the product name and description at the time of purchase. The item you selected is specifically listed as being supplied in bags rather than tubs, which is why it was packaged that way when dispatched. Hope this helps.

Classificada 5 em 5 estrelas

Well I’ve been useing Reptiles by post…

Well I’ve been useing Reptiles by post for six months Now and been very pleased with the out come of the Locus is Great Quality And the Delivery is good As well So I will be Staying with
Them Thanks Bob

2 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You, Robert

Classificada 2 em 5 estrelas

Sadly package was left in outside box…

Sadly package was left in outside box but no notice so was t aware it was there and didn’t find until morning so contents was defrosted so unable to store in freezer and too much for 1 feed so contents wasted

7 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Hi Julie. Really sorry to hear that the couriers didn't deliver your parcel properly. I can't see any messages from you on our system, so if you email our customer service team at info@reptilesbypost.com we would love the chance to put this right for you. Thanks, Eve

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service. Fast delivery. Excellent prices. Live food always packed with healthy animals! I wouldn't shop anywhere else for reptile food. Thanks.

7 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You, Paul

Classificada 5 em 5 estrelas

My first purchase

I received my cockroaches in good time. Well packaged and they all so far look really healthy. I'll definitely be using this company again.

7 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You

Classificada 3 em 5 estrelas

Box was practically open and the box of…

Box was practically open and the box of insects were crushed except from the wax worms.

7 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Hi Kai. Sorry to hear this. I can't see any messages from you on our system, so if you want to email us at info@reptilesbypost.com we would love the chance to sort this out for you. Thanks.

Classificada 5 em 5 estrelas

Again another perfect order

Again another perfect order . Box labelled well , perfectly packaged . Bugs all alive. Will probably be a regular customer as my bearded dragon can’t get enough of the Dubia roaches 🤣

7 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You, Cj

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