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Reptiles By Post Opiniões 1783

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Having had difficulty sourcing certain bugs for our beardy in our local area, I came across reptiles by post. A wide variety, with a clear plan and instructions of delivering to ensure you get fresh b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

this was my 3rd order,all have been excellent,live crickets and wax worms for my leopard geko arrive looking really well. i was 1st recommended by a friend. once i have established regularity,i wi... Ver mais

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Classificada 5 em 5 estrelas

Absolutely brilliant experience! I ordered 100 Dubia roaches to start my own colony and received a great healthy mix of males and females. Everything was very well packed, arrived quickly, and the qua... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We've ordered live insects from reptiles by post quite a few times now for our bearded dragon and we've always received them in good time and always received exactly what we ordered. We would happily... Ver mais

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Informações sobre a empresa

  1. Loja de répteis

Escrito pela empresa

Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.

Reptile Livefoods

Escrito pela empresa

Always Fresh, Always High Quality
We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!

Our Livefood Promise

Guaranteed to arrive alive!

Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub. While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.

Informações de contacto

Fresh, High Quality Livefoods

Buy live foods, have them packed fresh to order

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fantastic service and care

Fantastic service and care. Honest company and supportive throughout with very informative website, easy ordering and strong communications.

12 de maio de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You, Miranda

Classificada 5 em 5 estrelas

Excellent Company

Excellent product, but this Company stands out because of their brilliant communication! A slight delay (just one day) in their delivery schedule - emailed an apology in advance, ensured the delay was resolved and sent a code for free delivery on the next order as an apology. Brilliant!

12 de maio de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You, Dean

Classificada 3 em 5 estrelas

Didn’t get the till a week later as…

Didn’t get the till a week later as delivered to wrong address

23 de abril de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Hi Lee, I have checked your order and can see that your address may have been entered incorrectly at check out, which could be the reason for the courier delivering to the wrong address. If you'd like to email us at info@reptilesbypost.com we can look into this further and amend it for you. Thanks, Eve.

Classificada 5 em 5 estrelas

Bugs in a box, exactly what I wanted :-)

Set up a recuring delivery to feed my reptiles, has been a few months now and always comes on time, bugs are in good condition and to size. Will take their word on the numbers as haven't counted :-).

Happy continuing the service

6 de maio de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank you, Dave

Classificada 5 em 5 estrelas

Speedy turnaround DPD messed up and…

Speedy turnaround DPD messed up and delivered a day late but that’s not your fault, grubs are bigger than I thought they would be but it’s fine my T took one straight away, will be ordering from you guys again

11 de maio de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You

Classificada 1 em 5 estrelas

It was my first time using this service…

It was my first time using this service it said next day delivery if I ordered before 1 PM I ordered before 1 PM but it didn’t happen. It came a day and a half later when it came I got a sack with dried crumpled paper and dead meal worm only a few were moving. I discarded it as I would not be feeding this to my animals. I informed the company to let them know that I really wasn’t happy with the service or the product that I received and they’ve asked me to send photographs. I’m not scribbling over a few pounds but I was really disappointed with one the customer service and to the product that I received I will not be using them again and I do not recommend them. I’m very disappointing and what a waste of time.

7 de maio de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Hi Deborah,

We have a very clear dispatch and delivery schedule, orders placed before 1pm are shipped the next day for delievry the day after. Your order was in line with the expected delivery schedule was therefore delivered on time. DPD tracking number 15976508603580

We of course were sorry to hear the mealworms didnt arrive fresh, even though they were delivered within 24 hours of being packed, we would have been happy to replace these but you refused to supply us with any photos to be able to verify and rectify the issue.

Classificada 5 em 5 estrelas

A quality service

A quality service. I have ordered live insects from Reptiles by Post before and the products have always been good quality and reasonably priced. Delivery is prompt and the insects are packaged in sensible containers which don't come apart in the post. What's not to like?

8 de maio de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You

Classificada 5 em 5 estrelas

Very healthy hungry crickets

Very healthy hungry crickets. All in good order. Just needed a feed. My Praying Mantis (Blanch) loves them. They chirup as well which is a bonus. Thank you very much

8 de maio de 2026
logótipo da Reptiles By Post

Resposta da Reptiles By Post

Thank You

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