Rerollaccount Opiniões 

54
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Although it was a bit slower than expected, but i was very satisfied with my account in the end. Overall a great experience! The staff were nice and assuring too when i chase them for updates.

Classificada 5 em 5 estrelas

I bought an account for the second time now, the first time being two years ago, and i’ve always been very happy with the account. Now after my second purchase, the support team helped me with so much... Ver mais

Classificada 3 em 5 estrelas

The account came perfectly fine.. but after further inspecting I noticed there’s a purchase on the Genshin account; meaning there’s no way to ever fully secure it even if you change the email and pass... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been buying here stuffs since years and now after one year from my last purchase it still worked! Actually an incredible site with a great support (I had 2-3 times problem with the order [incorre... Ver mais

Informações sobre a empresa

  1. Loja de jogos usados

Escrito pela empresa

RerollAccount is a verified, longstanding and dedicated team of gaming enthusiasts providing high-quality starter and reroll accounts designed to give you the ultimate head start. We prioritize customer satisfaction with instant delivery and 24/7 support to help you get into the game faster. Choose our shop for a secure, professional, and seamless experience every time you buy.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

54 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(54)

54 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Overall happy

Overall, a good experience. There were a few accidental mistakes with my order, but the support team was quick to respond and usually got back to me within an hour. They read my messages carefully and worked on resolving the issue as soon as possible. Communication was polite and never rude, and I appreciated how attentive they were throughout.

25 de junho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

⭐⭐☆☆☆ (2/5)

⭐⭐☆☆☆ (2/5)

I purchased a Genshin Impact account from this website. The delivery was fast, and the account worked fine at first. I was able to play on it for a while without any issues.

However, after about 20 days, I lost access to the email account linked to the game account. As a result, I could no longer receive the verification codes required to log in. This left me completely unable to access the account.

I contacted customer support, and to be fair, they were polite and responded to my messages. They reviewed my case and confirmed that the email password had been changed after delivery. Unfortunately, because the issue happened outside their 5-day warranty period, they refused to provide a replacement account or compensation.

While I appreciate that the support team took the time to respond, my experience ultimately ended with losing access to the account I purchased, which was very disappointing.

24 de maio de 2026
Opinião espontânea
logótipo da Rerollaccount

Resposta da Rerollaccount

Hi Law,

Thank you for sharing your experience. We’re sorry to hear that you were unable to continue accessing the account, and we understand how disappointing this must have been after the account initially worked.

After reviewing the case, our team confirmed that the issue was reported outside our 5-day warranty period. As stated in our policy, once an account is delivered and confirmed working, it is the buyer’s responsibility to secure the account details as soon as possible, including updating passwords and security information where available.

That said, we did review your case carefully and looked into whether we could assist further. Unfortunately, because the linked email access was no longer available to us and the order was already outside warranty, we were unable to recover the account or provide a full replacement. We also considered a goodwill replacement, but due to the value and cost of this specific account, we are unable to absorb a full replacement outside the warranty period.

We understand this is not the outcome you hoped for, but we want to assure you that our team did take the time to check the situation and respond to your concerns. We remain committed to being fair, transparent, and consistent with our policy for all customers.

As a goodwill gesture, you may contact us directly and we’ll be happy to provide a discount should you decide to place another order.

Kind regards,
Reroll Account Team

Classificada 5 em 5 estrelas

I've been buying here stuffs since…

I've been buying here stuffs since years and now after one year from my last purchase it still worked! Actually an incredible site with a great support (I had 2-3 times problem with the order [incorrect email, password etc.], but they always solved the problems and it's been pretty fast too). If you have doubts like I had in a page first time belive, it's legit this time.

17 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service!

The staff is really helpful ! ive ordered from them about 5 or 6 times before (i cant keep track lol) and ive been happy with the results every time! definitely recommend :D

15 de junho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Usually a good experience however last…

Usually a good experience however last time i ordered the email was deleted a few days after so i couldn't log back in, when i emailed they were extremely unhelpful, not even good explanations just “we cant recover accounts after 5 days” when i repeatedly explained that i did send a message over their website within that frame and it apparently just disappeared and when i simply wanted to know if there was ANYTHING that could be done, always the same short unhelpful response. I understand if they couldn’t do anything but i would really appreciate a more helpful message explaining what went wrong or why and what they could/couldnt do.

28 de maio de 2026
Opinião espontânea
logótipo da Rerollaccount

Resposta da Rerollaccount

Hi Maja,

Thank you for your feedback. We’re very sorry to hear about your recent experience, especially as you’ve usually had a good experience with us. We understand how frustrating it must have been not to receive a clear explanation or more helpful support at the time.

We’d really like the opportunity to look into this properly and resolve it with you personally. Please contact us directly with your order details, and we’ll do our best to review what happened and help you further.

Kind regards,
Owner of RerollAccount

Classificada 5 em 5 estrelas

Amazing service

My fifth time buying from them, customer service is really nice, fixes your concern and has a really positive attitude. Products sold as shown, 100% recommend.

28 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fast delivery and good customer service

Fast delivery and good customer service. Received the account as advertised. I also made a request for the details to be sent to my main account since my account ID was connected to an older email i no longer accessed. They were able to swiftly provide them after verification that i made the purchase. Thank you very much!

11 de maio de 2026
Opinião espontânea

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