Highly Recommend Rescue Rod Group. Greg Hicks was very helpful and responsive when I said I needed my Septic Tank emptying as soon as possible. In fact they came the same day, no extra charge and Ben... Ver mais
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The whole process from quoting to receiving invoice was well communicated. The work carried out in really hot weather was professionally done with the garden left very clean and tidy.
A empresa respondeu
Great experience and service from Andy Jones today - a couple of outside drains had blocked and were flooding the back of our building. Andy cleared them without hesitation and explained what he was... Ver mais
A empresa respondeu
Had an emergency with a backed up septic tank - Greg Hicks and his driver Andy were brilliant helping me out with an empty and great advice in my hour of need. I highly recommend Rescue Rod - great p... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviço de drenagem
- Canalizador
- Inspecção sanitária
- Serviço de sistema séptico
- Estação de tratamento de esgoto
- Empresa de abastecimento e saneamento de água
Escrito pela empresa
Established in 1983, the business is family owned and offers a professional service with fully trained and insured staff across all aspects of Sewerage and Water. Although based in Poole and Wareham, our mobile working technology means that we operate efficiently across Dorset, Hampshire and on into Wiltshire and Somerset with ease. We do not charge for call outs, nor do we charge for quotations, so call today and enquire about our services.
Informações de contacto
Unit 8, 24 Abingdon Rd,, Nuffield Industrial Estate, Poole B, BH17 0UG, Bournemouth, Reino Unido
- 01202393541
- info@rescuerodgroup.com
- rescue-rod.co.uk
4,8
Excelente
61 opiniões
Sem histórico recente de solicitação de opiniões
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Water Main Replacement
The whole process from quoting to receiving invoice was well communicated. The work carried out in really hot weather was professionally done with the garden left very clean and tidy.
7 de julho de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you so much for your wonderful review. We're delighted to hear that you were happy with the communication throughout the process, from the initial quotation right through to receiving your invoice. Despite the challenging hot weather, our team always aims to deliver the highest standard of work while leaving every garden clean and tidy. We really appreciate your kind words and your recommendation. Rescue Rod Group
Water leak discovered between meter and…
Water leak discovered between meter and our house. Promptly attended and booked in quickly. The job finished as planned and quickly. Friendly, professional staff so would recommend. Tim
7 de julho de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you for taking the time to leave us a review, Tim.
We're pleased to hear that our team was able to respond promptly to your water leak and get the work booked in and completed quickly. It's great to know that everything went according to plan and that you found our staff friendly and professional throughout the process.
Thank you for choosing Rescue Rod Group. Should you need our assistance again in the future, we'll be more than happy to help.
The Rescue Rod Group Team
Highly Recommend Rescue Rod Group
Highly Recommend Rescue Rod Group. Greg Hicks was very helpful and responsive when I said I needed my Septic Tank emptying as soon as possible. In fact they came the same day, no extra charge and Ben who came to empty was very professional and friendly. Excellent all round.
7 de julho de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you for your fantastic review and recommendation.
We're delighted to hear that Greg was able to assist you promptly and arrange for your septic tank to be emptied so quickly. We'll be sure to pass your kind comments on to both Greg and Ben – they'll be pleased to hear their efforts were appreciated.
Thank you for choosing Rescue Rod Group. We truly value your feedback and look forward to helping you again in the future.
The Rescue Rod Group Team
Great experience and service from Andy…
Great experience and service from Andy Jones today - a couple of outside drains had blocked and were flooding the back of our building. Andy cleared them without hesitation and explained what he was doing AND cleaned up which was well appreciated.
7 de julho de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you for taking the time to leave us a review.
We're delighted to hear that Andy Jones provided such a great experience and was able to resolve the blocked drains quickly and efficiently.
Thank you for choosing Rescue Rod Group, and we look forward to helping you again should you need us in the future.
The Rescue Rod Group Team
Excellent and prompt service
Excellent and prompt service - Gregory Hicks ( Group Transport Manager) was most helpful in arranging for my tank to be emptied and Andy Kane who came to carry out the disposal etc was an absolute delight and great man to have on board !
After using Draintech for several years , I would thoroughly recommend Rescue Rod Group - just a name change .
3 de julho de 2026
Opinião espontânea
Resposta da Rescue Rod Group
We're delighted to hear that Gregory was able to arrange everything promptly and efficiently, and that Andy provided such a positive experience on site. Both will be thrilled to receive your feedback.
Thank you again for choosing us, and we look forward to assisting you in the future.
The Rescue Rod Group Team
Had an emergency with a backed up…
Had an emergency with a backed up septic tank - Greg Hicks and his driver Andy were brilliant helping me out with an empty and great advice in my hour of need. I highly recommend Rescue Rod - great people and service.
2 de julho de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Greg and Andy were able to help so quickly during your septic tank emergency. We truly appreciate your recommendation of Rescue Rod and your kind words about our team. We'll be sure to pass your feedback on to Greg and Andy – they'll be thrilled to hear it. - Rescue Rod Group
Andrew was such a nice guy!
Andrew was such a nice guy!
Spent time to ensure work was carried out professionally and with respect for my property.
Would highly recommend your company and he is a fantastic representative.
Thank you.
1 de julho de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you for taking the time to leave such a wonderful review.
Your recommendation means a great deal to us, and we're especially pleased to hear that you feel our engineer was a fantastic representative of our company. We will be sure to pass on your kind comments to them.
Thank you again for choosing Rescue Rod, and for your valued support.
The Rescue Rod Team
I needed to contact the Andover branch…
I needed to contact the Andover branch of Rescue Rod today for support with a vulnerable family in the area, I was meet with unwavering compassion and understanding from the service manager, Greg who went above and beyond to offer immediate support. I can not speak more highly of this company.
2 de julho de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you so much for your kind words and for taking the time to share your experience.
Your feedback means a great deal to us, and we will be sure to pass your comments on to Greg and the wider team. Thank you for placing your trust in Rescue Rod, and please don't hesitate to contact us if we can be of any further assistance in the future.
The Rescue Rod Team
The tanker guys are brilliant
The tanker guys are brilliant. They go the extra mile to be super helpful. The office staff are the same.
6 de junho de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you so much for your wonderful feedback. We’re delighted to hear that our tanker team and office staff have made such a positive impression. Going the extra mile is exactly what we aim for, and it’s great to know it’s appreciated. We truly value your support and look forward to helping you again. - Rescue Rod Group
On time and super efficient and very…
On time and super efficient and very helpful driver Andrew Kane
28 de maio de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you so much for your feedback. We’re really pleased to hear that Andrew Kane was on time, efficient, and so helpful during your service. We’ll make sure your comments are passed on to him — it’s always great to see our team recognised for their hard work. We appreciate you taking the time to share your experience and look forward to supporting you again in the future. - The Rescue Rod Group
Personal Recommendation
I was personally recommended to this Company, and I am so glad I contacted them. I was so worried when I called as I had a badly blocked kitchen/outside drain.
Robyn who dealt with my issue, she was kind, supportive and very well informed. Amazing Company and I would not use anyone else moving forward.
8 de maio de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you so much for taking the time to share your experience. We’re delighted to hear that the recommendation led you to us and that we could help put your mind at ease during a stressful situation.
Robyn will be thrilled to know her support made such a positive impact. we’re always here to help. - Rescue Rod Group
Prompt visit
Prompt visit. Friendly clear explanation
Happy to use them again if needed
13 de maio de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you for your kind feedback. We’re really pleased to hear that our engineer provided a prompt visit and a clear, friendly explanation. It’s great to know you’d be happy to use us again if needed. - Rescue Rod Group
Maintenance visit easily booked
Maintenance visit easily booked, Engineer Freddie did his usual efficient job aided by Marc as access lid is very heavy. Thank you both!
11 de maio de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you so much for your kind review.
We’re really pleased to hear that your maintenance visit was easy to arrange and that Freddie delivered his usual high standard of service. Marc will also be glad to know his help with the access lid made a difference.
We truly appreciate your feedback and your continued trust in Rescue Rod Group.
Absolutely brilliant service .
Absolutely brilliant service .
Telephoned them on Sunday of a bank holiday Monday weekend and they arrived Tuesday morning at 7:45 to empty my tank
3 de maio de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you for your fantastic review.
We’re really glad we could help, especially over a bank holiday weekend. It’s great to hear that our team were able to get to you first thing on Tuesday morning and empty the tank without delay.
We truly appreciate your feedback - Rescue Rod Group
Clear pricing and quick service
Clear pricing, quick appointment, quickly solved the problem and checked other drains as well.
27 de abril de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you for taking the time to leave a review.
We’re really pleased to hear that you found our pricing clear, your appointment easy to arrange, and that our team were able to resolve the issue quickly. It’s great to know they also checked the other drains to ensure everything was running smoothly.
We appreciate your feedback - Rescue Rod Group.
Excellent Company
This is the first time I had to call anyone regarding a blocked drain.
From my initial call to the problem being resolved, everything went without a hitch.
All staff I spoke to in the office, and Marty who sorted the blockage, were polite, courteous and so helpful.
I highly recommend this company to anyone who needs such services .
23 de abril de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you so much for your wonderful review.
We’re delighted to hear that your first experience needing help with a blocked drain went smoothly from start to finish. It’s great to know that our office team were helpful and that the engineer provided a polite, professional service while resolving the issue.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. - Rescue Rod Group
A reliable emergency service
Very quick response to deal with an emergency residential drainage issue. The engineer, who arrived within 2 hours, assessed the situation and explained clearly and how the problem will be resolved. The site was left clean and tidy. Excellent service.
14 de abril de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you for your excellent review.
We’re really pleased to hear that our team were able to respond quickly and support you during an emergency drainage issue. It’s great to know the engineer arrived within two hours, clearly explained the situation, and resolved the problem efficiently. We’re also glad the site was left clean and tidy for you. - Rescue Rod Group
Quick and excellent service
Quick and excellent service. The problem was identified and rectified immediately, a huge relief!
27 de março de 2026
Opinião espontânea
Resposta da Rescue Rod Group
Thank you for your great feedback.
We’re really pleased to hear that our team were able to identify and resolve the issue so quickly. we know how much of a relief that can be. Your comments mean a lot to us, and we appreciate you choosing Rescue Rod Group.
Excellent service
Prompt, friendly and thorough service for desludging my tank at reasonable cost.
19 de março de 2026
Opinião espontânea
Excellent Team Work
Excellent service from the initial call to request urgent assistance with a water leak to the response time and works being carried out next day. Many Thanks to the Plumber Tim, plus Mike and Robbie the groundsmen team for carrying out their works in an orderley and tidy way - really impressed with the finished area. Honestly we would not know works had been carried out in the garden if we hadn't witnessed it first hand.
1 de abril de 2026
Opinião espontânea
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