ResumeBird Opiniões 

22
•
TrustScore: 2 em 5

2,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

제발 사기 site 이용 하지 마십시오. 저는 분명 3일 짜리 USD 1.10 결제 했지만 06-OCT-2026 USD 44.00 (KRW 59,00.00) 청구 되었습니다. 오늘 청구 금액에 대한 정확한 이유를 설명 하시고, 청구 금액 환불 해주십시오. Please do not use this scam site. I specif... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I strongly advise against using this scam site. I signed up for a subscription for €1.00 and canceled it immediately afterward. Despite this, I was subsequently charged an additional €16.40 on top o... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

絶対利用しないで。 7日間のサービスで80円を選択したら1ヶ月後に7100円の年間サブスク料金を取られた。確認したら、80円のは1週間経ったら勝手に年間契約に移るとのこと。ここまではよくあると思うが、問題は、コース選択時にその案内がなかったこと。コース登録後の確認メールにその旨が書いてあり、確認していないと更新を止めなければならないことに気付けないため請求されるようになっています。詐欺行為に近い... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Good builder overall. Some templates feel a bit similar but still better than starting from scratch. Ai phrasing helped with the summary. Just remember to cancel if you only need it once

A empresa respondeu

Informações sobre a empresa

  1. Serviço curricular

Escrito pela empresa

We help job seekers stand out in the highly competitive labor market with ResumeBird!


Informações de contacto

2,1

Mau

TrustScore: 2 em 5

22 opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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2,1

Todas as opiniões

(22)

21 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Warning: Unexpected ¥7,100 subscription charge after an ¥80 purchase

I used ResumeBird to create a resume and paid ¥80. I had no intention of signing up for an ongoing subscription, and I do not remember knowingly agreeing to a ¥7,100 recurring charge.
I was therefore extremely surprised to discover that ¥7,100 had been charged to my credit card.
The fact that a low-cost ¥80 service can result in a much larger recurring charge that the customer may not clearly realize they have agreed to is extremely concerning.
I have already requested a refund. I am asking ResumeBird to clearly provide:
The exact date and time when I allegedly agreed to the subscription
The exact page and wording that informed me that I would be charged ¥7,100
Evidence that I explicitly agreed to the recurring subscription
A full explanation of why I was charged ¥7,100
I am not disputing that I used the ¥80 resume service. I am disputing the ¥7,100 recurring charge because I did not knowingly agree to it.
I strongly request a full refund of the ¥7,100 charge.
I have seen other users reporting very similar experiences involving an ¥80 initial payment followed by a ¥7,100 subscription charge. This makes me concerned that this is not an isolated misunderstanding.
If ResumeBird believes this charge was properly authorized, please provide clear evidence of my consent rather than simply referring me to the terms and conditions.
I hope ResumeBird will resolve this fairly and issue the refund.

13 de setembro de 2026
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logótipo da ResumeBird

Resposta da ResumeBird

Hello 広睦,

We appreciate your feedback. We understand your concern about the subscription charge; pricing and subscription terms are shown during sign-up. We'd be happy to assist you.
Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns.

Best regards,
Anne, Better CV Support
help@bettercv.com or +1 877 355 7750

Classificada 1 em 5 estrelas

Please do not use this scam site.

제발 사기 site 이용 하지 마십시오.
저는 분명 3일 짜리 USD 1.10 결제 했지만
06-OCT-2026 USD 44.00 (KRW 59,00.00) 청구 되었습니다.

오늘 청구 금액에 대한 정확한 이유를 설명 하시고, 청구 금액 환불 해주십시오.

Please do not use this
scam site.
I specifically paid USD 1.10 for a 3-day plan,
but I was charged USD 44.00 on October 6, 2026.

Please provide a clear explanation for today's charge and issue a refund.

6 de outubro de 2026
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logótipo da ResumeBird

Resposta da ResumeBird

hochang님, 안녕하세요.

청구 내역으로 인해 불편을 겪으신 점 유감스럽게 생각합니다. 해당 결제가 발생한 이유를 확인하고 계정의 결제 내역을 검토해 드리고자 합니다.
ResumeBird 계정에 등록된 이메일 주소를 알려주시면 관련 정보를 확인해 보겠습니다.

감사합니다.
Emma, ResumeBird Support
billing@resumebird.com 또는 +1 888 851 6712

Classificada 1 em 5 estrelas

Scam

Avoid this site. I paid €1.00 for a trial, cancelled immediately, and was still charged €16.40 for a monthly subscription I never signed up for

6 de outubro de 2026
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logótipo da ResumeBird

Resposta da ResumeBird

Hello Sandra,

We understand your concern about being charged after you believed your subscription had been cancelled. We’d like to check the account details and cancellation status.

Please share the email address linked to your ResumeBird account so we can investigate what happened.

Best regards,
Ryan, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Classificada 1 em 5 estrelas

I strongly advise against using this…

I strongly advise against using this scam site. I signed up for a subscription for €1.00 and canceled it immediately afterward. Despite this, I was subsequently charged an additional €16.40 on top of the €1.00 for a monthly subscription that I never signed up for.

I have politely asked for a refund several times, but never received a response.

6 de outubro de 2026
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logótipo da ResumeBird

Resposta da ResumeBird

Hello Bar,

We’re sorry to hear about your experience and that you haven’t received a response to your previous messages. We’d like to review your account and the charges you mentioned.

Please provide us with the email address associated with your ResumeBird account so we can locate your case and look into what happened.

Best regards,
Emma, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Classificada 1 em 5 estrelas

サブスクリプションには注意してください。

Be careful with the subscription.
I signed up for an 80 JPY resume service and was later charged 7,100 JPY twice (14,200 JPY total). The recurring charge was shown in much smaller text than the prominent 80 JPY offer. I requested a refund, but it was refused. The pricing and automatic renewal should be made much clearer.

サブスクリプションには注意してください。

80円の履歴書作成サービスに申し込んだところ、その後、7,100円を2回、合計14,200円請求されました。

継続課金についての説明は記載されていましたが、目立つ80円の表示に比べて、かなり小さく分かりにくい表示でした。

返金を求めましたが、返金は拒否されました。

料金や自動更新について、もっと分かりやすく表示すべきだと思います。

Update: After posting my review, I was contacted by Emma from ResumeBird Support. I provided my registered email address as requested, hoping that my case would be reviewed again. However, I received another response stating that they still refused to refund the 14,200 JPY charged to my card. My subscription has been canceled, but the money has not been returned. I am sharing this update so other users can be aware of how the subscription and refund process was handled in my case.

追記:レビューを投稿した後、ResumeBird SupportのEmmaさんから連絡がありました。再度ケースを確認するとのことで登録メールアドレスを伝えました。しかし、その後も14,200円の返金は拒否されました。サブスクリプションは解約されましたが、お金は返ってきていません。この件でのサブスクリプションと返金対応について、他の利用者にも知っておいてほしいため、この内容を共有します。

5 de setembro de 2026
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logótipo da ResumeBird

Resposta da ResumeBird

Nishan様

このたびは、サブスクリプションの料金表示や自動更新についてご不満を感じられたことを申し訳なく思います。また、返金のお問い合わせについてもご希望に沿う結果とならなかったことを残念に思います。

お客様のケースとこれまでの対応を改めて確認させていただきたいので、ResumeBirdにご登録されたメールアドレスをお知らせください。

よろしくお願いいたします。
Emma, ResumeBird Support
billing@resumebird.com または +1 888 851 6712

Classificada 1 em 5 estrelas

⭐ 1 Star

⭐ 1 Star – Extremely Disappointing and Misleading Billing Experience

I used ResumeBird only to create and download a resume. At the point of payment, I was presented with a charge of AED 1.50. I did not knowingly agree to a AED 110 monthly subscription.

I used the service for barely an hour and have not used it since. When I noticed the AED 110 charge, I immediately contacted their support team and requested a refund. Instead of addressing my concern about how the AED 110 recurring charge was presented at the time of payment, I was simply referred to their Terms of Use and told that the charge was non-refundable.

My question is very simple: If AED 110 per month was clearly disclosed before I made the AED 1.50 payment, why can’t ResumeBird provide the exact payment screen or confirmation showing this?

I find this billing experience extremely disappointing and would strongly advise users to be very careful before entering their card details.

I would not recommend ResumeBird based on my experience. I expect transparent pricing and clear consent before any recurring subscription is activated.

4 de outubro de 2026
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Resposta da ResumeBird

Hello Ashique,

Thank you for sharing your concerns. We’re sorry that the information provided during the payment process did not feel clear to you and that your previous contact with our team did not resolve the issue.

Please share the email address linked to your ResumeBird account so we can review the billing details and your previous refund request.

Best regards,
Ryan, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Classificada 1 em 5 estrelas

excecrable

excecrable

4 de outubro de 2026
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Resposta da ResumeBird

Bonjour,

Nous sommes désolés que votre expérience avec ResumeBird n’ait pas été satisfaisante. Nous aimerions comprendre ce qui s’est passé.
Merci de nous communiquer l’adresse e-mail associée à votre compte afin que nous puissions vérifier la situation.

Cordialement,
Emma, ResumeBird Support
billing@resumebird.com ou +1 888 851 6712

Classificada 1 em 5 estrelas

絶対利用しないで

絶対利用しないで。
7日間のサービスで80円を選択したら1ヶ月後に7100円の年間サブスク料金を取られた。確認したら、80円のは1週間経ったら勝手に年間契約に移るとのこと。ここまではよくあると思うが、問題は、コース選択時にその案内がなかったこと。コース登録後の確認メールにその旨が書いてあり、確認していないと更新を止めなければならないことに気付けないため請求されるようになっています。詐欺行為に近いです。絶対利用してはいけません。たった1通の履歴書で7180円かかりました。

4 de outubro de 2026
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logótipo da ResumeBird

Resposta da ResumeBird

Green様

ご意見をお寄せいただきありがとうございます。トライアル後のサブスクリプションについて、ご期待とは異なる請求となり、ご不満を感じられたことを残念に思います。

詳しい状況を確認したく存じますので、アカウントに登録されているメールアドレスをお知らせください。請求内容を確認いたします。

よろしくお願いいたします。
Ryan, ResumeBird Support
billing@resumebird.com または +1 888 851 6712

Classificada 1 em 5 estrelas

80円のトライヤル期間の説明しかない

80円のトライヤル期間の説明しかなく、自動移行の説明など支払い時に一切されなかったのに7100円の月額請求がきていて、返金求めたが返信メールに支払い時に掲載のなかった規約への案内だけが送られてきて返金を拒否されいます。
トライヤル期間の支払いは承知済みですが、自動移行の説明もなく月額請求される意味わからないので返金対応を再検討していただきたいです。

1 de outubro de 2026
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Resposta da ResumeBird

様

ご意見をお寄せいただきありがとうございます。トライアル終了後の請求についてご不安を感じられ、返金のお問い合わせでもご納得いただける回答が得られなかったことを残念に思います。

返金申請の内容を再度確認したく存じますので、ResumeBirdにご登録いただいたメールアドレスをお知らせください。

よろしくお願いいたします。
Ryan, ResumeBird Support
billing@resumebird.com または +1 888 851 6712

Classificada 1 em 5 estrelas

I paid 1,500 Korean won just to have my…

I paid 1,500 Korean won just to have my resume printed. After the payment screen, it suddenly switched to the AI analysis screen, and I just pressed a single button, but 56,000 won was charged to my card without any payment consent screen, consent, or billing. I immediately canceled the subscription and did not use anything. I was angry and immediately sent an inquiry email, but all I received was a reply saying the refund was not possible I did not see any payment consent screen or input window

30 de setembro de 2026
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logótipo da ResumeBird

Resposta da ResumeBird

Hello Chankyeol,

We’re sorry to hear about your experience, especially since you’ve already contacted our team about a refund.

We’d like to take another look at your case. Please provide us with the email address associated with your ResumeBird account so we can review the charges and your previous request.

Best regards,
Emma, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Classificada 1 em 5 estrelas

意図しない7,100円の継続課金について返金を依頼しましたが拒否されました→返金されました。

2026年8月18日、履歴書を作成する目的でResumeBirdを利用し、80円の料金を支払いました。
この最初の少額の支払いについては、自分でも把握したうえで利用しています。
その後、7,100円のサブスクリプション料金が請求されていることに気づきました。私はこの金額でサブスクリプションを継続する意図はなく、請求に気づいた時点ですぐに解約しました。
ResumeBirdへ7,100円の返金を依頼したところ、最初は「会費は返金不可」との回答でした。そこで、単なる解約依頼ではなく、意図しない継続課金についての返金を求めていること、請求に気づいてすぐに解約したことを説明し、個別に再審査してほしいと依頼しました。
しかし、その後も「アカウントを再確認したが、返金可能期間内の対象取引はない」との理由で返金を拒否されました。
最初の80円の利用については理解して支払っていますが、7,100円の継続課金については意図していませんでした。気づいてすぐに解約し、継続利用する意思もなかったため、個別事情を踏まえて返金対応を再検討していただきたいと思っています。
追記:その後、ResumeBirdから返金対応の連絡があり、最初の少額決済に加えて、7,100円×2回分についても実際に返金を確認しました。返金対応については感謝しています。なお、当初は返金を複数回断られた後、Trustpilotへレビューを投稿してから再審査・返金となりました。

30 de setembro de 2026
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Resposta da ResumeBird

こんにちは、Suzuki様。

すでに返金について何度かお問い合わせいただいたにもかかわらず、ご納得いただける結果にならなかったことを残念に思います。これまでのやり取りを含め、改めて確認させてください。

ResumeBirdに登録されているメールアドレスをご提供いただければ、該当するアカウントと返金リクエストを確認いたします。

よろしくお願いいたします。
Emma, ResumeBird Support
billing@resumebird.com または +1 888 851 6712

Classificada 4 em 5 estrelas

Good builder overall

Good builder overall. Some templates feel a bit similar but still better than starting from scratch. Ai phrasing helped with the summary. Just remember to cancel if you only need it once

26 de setembro de 2026
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logótipo da ResumeBird

Resposta da ResumeBird

Hello, Alexandra!

Thank you for sharing your experience! We're glad Resume Bird gave you a helpful starting point and that the AI suggestions came in handy. We also appreciate your feedback about the template variety and subscription.

Best regards,
Sophie, Resume Bird Support
+1 888 851 6712 or help@resumebird.com

Classificada 1 em 5 estrelas

ResumeBird’s Disturbing Customer Experience and Serious Trustpilot Concerns

⚠️ **My experience with ResumeBird — and serious concerns about what I am now seeing on Trustpilot**

I am writing this as a follow-up to my previous review.

To begin with, I have now received the **JPY 7,100** that ResumeBird charged me for the unwanted renewal. They eventually approved the refund after I posted my experience on Trustpilot. So, financially, my case has now been resolved.

But the experience did not end there.

After receiving my refund, I looked through other reviews of ResumeBird on Trustpilot and found several people describing experiences that are remarkably similar to mine — unexpected automatic renewals, difficulty obtaining refunds, and frustrating interactions with customer support.

If these people genuinely went through what they described, **I genuinely sympathize with them**. I know personally how stressful and frustrating this experience can be, especially when you are repeatedly contacting a company about your own money and receiving generic responses instead of feeling that someone is actually listening to you.

However, I have also noticed that some of the newer reviews appear to contain wording and expressions that are extremely similar to language used in my own review. In some cases, the similarity is striking enough that it has raised serious questions in my mind about how these reviews were generated and whether all of them represent genuine independent customer experiences.

**I am not going to claim that these reviews are fake without evidence.** I have taken screenshots of the reviews and preserved the relevant information because I believe Trustpilot should be able to examine this matter independently.

If these are genuine customers, then their experiences deserve to be heard and taken seriously.

But if a company is creating, encouraging, manipulating, or otherwise influencing supposedly independent customer reviews in order to affect its reputation on a review platform, that would be an extremely serious matter.

And if my own genuine review is ever removed or suppressed simply because it is critical of ResumeBird, I will not quietly accept that.

I have documentation of my entire experience, including:

* the original JPY 7,100 charge;
* my cancellation and refund request;
* the initial refusal of my refund;
* the response stating that **“This decision is final”**;
* my original Trustpilot review;
* ResumeBird's response to that review;
* their subsequent approval of my JPY 7,180 refund;
* confirmation that the refund was eventually received;
* and screenshots of the other reviews that raised my concerns.

If my review disappears, I will provide this documentation to **Trustpilot and ask them to investigate whether their platform is being manipulated and whether the relevant reviews comply with their review policies.**

I will also seriously reconsider whether I want to use or recommend a review platform if genuine consumer experiences can be removed while potentially misleading or manipulated reviews remain.

I want to be very clear: **I am not accusing individual reviewers of lying.** I am saying that the similarities I have observed concern me enough that I believe the matter deserves proper investigation.

As for ResumeBird itself, my position has not changed.

**I will never use ResumeBird again, and I will not recommend its services to anyone.**

The refund eventually resolved the financial part of my situation, but it does not erase the stress and frustration caused by the way my initial complaint was handled.

I am posting this because consumers deserve to know what happened to me, and because I believe people should be able to make their own informed decisions before giving their payment information to a subscription service.

If you have experienced something similar with ResumeBird, I genuinely sympathize with you. Keep your emails, payment records, cancellation confirmations, and screenshots. **Document everything.**

24 de setembro de 2026
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Resposta da ResumeBird

Hello Sushant,

Thank you for the update. We’re glad the financial part of your case has now been resolved, and we appreciate you sharing your feedback about the experience that led up to it.

We’d like to identify your case and look into the additional concerns you’ve mentioned. Please share the email address linked to your ResumeBird account so we can locate the relevant information.

Best regards,
Ryan, ResumeBird Support
billing@resumebird.com or +1 888 851 6712

Classificada 1 em 5 estrelas

9月13日にResumeBirdへ登録しました

9月13日にResumeBirdへ登録しました。登録時に表示されていた80円の料金については認識しています。

その後、履歴書を作成し、同じ日に解約手続きをしました。しかし、クレジットカードには80円とは別に、1,980円と3,180円の請求も発生していました。

私は追加の商品やサービスを購入した記憶がありません。

サポートには何度か問い合わせており、1,980円と3,180円が具体的に何の料金なのか説明を求めています。また、何を購入したのか確認するため、サービスの料金表も提示してほしいとお願いしました。

しかし現時点では、この2件の請求がどの商品・サービスに対するものなのか、明確な説明を受けていません。

80円の請求については理解していますが、登録して履歴書を作成し、その日のうちに解約したにもかかわらず、追加で合計5,160円が請求されていることには納得できません。

ResumeBirdには、私が何を購入したことになっているのか、該当する料金とサービス内容、そして私がその追加料金に同意したことが分かる根拠を明確に示してほしいです。

また、私には追加購入をした認識がないため、1,980円と3,180円、合計5,160円については返金を希望しています。明確な購入根拠を提示できないのであれば、速やかに返金対応をしてほしいです。

13 de setembro de 2026
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Resposta da ResumeBird

こんにちは Kai 様

追加の請求について、その対象となるサービスや購入内容を確認したいというご懸念を承知しました。また、すでにサポートへ複数回お問い合わせいただいていることも確認いたしました。

詳しく調査するため、Resume Birdのアカウントに紐づいているメールアドレスをご提供ください。アカウントを特定し、該当する請求とこれまでのやり取りを確認いたします。

よろしくお願いいたします。
Ryan, Resume Bird Support
billing@resumebird.com または +1 888 851 6712

Classificada 1 em 5 estrelas

No response to my refund request for ¥7,100

I am writing this review because I have not received any response from ResumeBird regarding my refund request.

I was charged JPY 7,100 for an automatic subscription renewal on September 6, 2026. I did not intend to renew the subscription, and I have not used the service since the renewal.

I immediately cancelled my subscription and contacted ResumeBird by email to request a refund.

I sent my first refund request on September 18, 2026, and sent a follow-up email afterward because I received no response. As of September 22, I have still received no response regarding my refund request.

I am asking ResumeBird that this was an unintended renewal and I have not used the service after the renewal.

I would appreciate a response from ResumeBird and a review of my refund request.

I am posting this review simply to document my experience and to ask ResumeBird to response to my case.

22 de setembro de 2026
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Resposta da ResumeBird

Hello Sasaki,

We’re sorry that you’re still waiting for a response after contacting our team about your refund request. We understand how frustrating it can be not to have an update on the status of your case.

Please provide us with the email address associated with your Resume Bird account so we can locate your previous messages and review your request.

Best regards,
Emma, Resume Bird Support
billing@resumebird.com or +1 888 851 6712

Classificada 1 em 5 estrelas

Be very careful with ResumeBird's paid…

Be very careful with ResumeBird's paid trial and automatic subscription renewal.

On September 14, 2026, I paid KRW 1,500. At the time, I understood this payment mainly as the payment required to access and download the document I had created.

ResumeBird later informed me that this payment was actually a seven-day trial that would automatically convert into a recurring 28-day subscription costing KRW 59,000.

On September 21, 2026, I was charged KRW 59,000.

As soon as I noticed the charge, I immediately cancelled the subscription and contacted ResumeBird requesting a refund. I have not used the service during the renewed subscription period.

I contacted their support team several times and explained that the renewal was unintended, that I had cancelled immediately after discovering it, and that I had not used the renewed service.

I first asked for a refund and then asked them to reconsider my circumstances as a one-time exception.

ResumeBird repeatedly rejected the request and ultimately told me:

“This decision is final.”

What makes this particularly disappointing is that another customer on this Trustpilot page has described an extremely similar experience. That customer also stated that ResumeBird initially rejected the refund and told them that the decision was final, but after the customer posted a Trustpilot review, ResumeBird reviewed the case again and approved a refund.

I therefore do not understand why my case cannot also receive a genuine review.

I am not asking for continued access to the service. I cancelled immediately after discovering the renewal and have not used the renewed subscription.

I am asking ResumeBird to reconsider and refund the KRW 59,000 charge.

Until this matter is resolved, I would strongly recommend that anyone considering ResumeBird carefully review the paid-trial price, automatic-renewal amount, renewal date, cancellation procedure and refund terms before providing payment information.

I will update this review if ResumeBird resolves the matter and issues the refund.

15 de setembro de 2026
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Resposta da ResumeBird

Hello Junhyeon,

Thank you for explaining your experience in detail. We understand that your concern is not only the automatic renewal, but also that you requested an individual review after cancelling the subscription and did not receive the resolution you were hoping for.

Please share the email address linked to your Resume Bird account so we can locate your previous correspondence and review your case directly.

Best regards,
Ryan, Resume Bird Support
billing@resumebird.com or +1 888 851 6712

Classificada 1 em 5 estrelas

Please Review ResumeBird’s Renewal and Refund Terms Before Subscribing

Please review ResumeBird’s automatic renewal, cancellation, and refund terms carefully before using the service.

I used ResumeBird for a temporary document-related task and signed up for the free trial. I entered my payment information as part of the trial process, but I did not intend to continue using the service as a paid subscription.

After the free trial ended, I was automatically charged KRW 59,000 on September 6, 2026 for the subscription.

After noticing the charge, I contacted customer support to request both cancellation of my subscription and a refund. My subscription was subsequently canceled, and I received confirmation that I would not be charged again. However, my refund request was not approved.

I then asked whether a partial refund reflecting the unused portion of the subscription could be considered if a full refund was not possible. I also explained that I had not intended to continue the paid subscription and asked whether my case could be reviewed as a one-time exception.

Ultimately, ResumeBird informed me that its refund policy applies to renewed subscriptions and that they were unable to process a refund once the subscription had renewed. In my case, neither the full refund nor the partial refund I requested was approved.

One aspect of the experience that I found disappointing was the customer support process. The responses I received focused primarily on the fact that I had entered my payment information when signing up and on the automatic-renewal and refund terms.

I understood that these policies existed. What I was trying to find out was whether my individual circumstances could be considered as an exception. I understand that policies need to be applied consistently, but I would have appreciated a little more flexibility in considering my individual circumstances.

I received a response approximately four days after my initial email. During that time, I was uncertain about the status of both my cancellation and refund request, which I personally found stressful.

I also found the cancellation process somewhat inconvenient. In my experience, I did not see an immediate self-service cancellation option within my account, so I contacted customer support by email and waited for confirmation that the cancellation had been completed.

Because the service automatically converts from a free trial to a paid subscription, I recommend that anyone considering ResumeBird carefully check the renewal date, refund terms, and cancellation process before entering payment information.

I recognize that I entered my payment information during the trial and that ResumeBird has its own subscription and refund policies. However, after asking about both a one-time exception and a partial refund and not receiving the resolution I had hoped for, I was ultimately disappointed with the overall refund and cancellation experience.

Because of this experience, I do not plan to use ResumeBird again or recommend it to people I know.

I am sharing my experience so that other users can make an informed decision before subscribing. If you use the free trial, I recommend setting your own reminder before the renewal date and checking your subscription status before the trial ends.

Most importantly, do not assume that a renewal will necessarily be refundable. In my case, both my full-refund request and my request for a partial refund were declined.

18 de setembro de 2026
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Resposta da ResumeBird

Hello Jieun,

We’re sorry that your experience with Resume Bird did not meet your expectations. We appreciate that you’ve clearly outlined the areas that caused concern, including the cancellation process and how your request for an exception was handled.

We’d like to take another look at the relevant account information. Please share the email address used for your Resume Bird account so our team can locate your case and review what happened.

Best regards,
Olivia, Resume Bird Support
billing@resumebird.com or +1 888 851 6712

Classificada 5 em 5 estrelas

worked fine for me

worked fine for me. needed a quick update before applying to a few places and it took less than 20 minutes. templates look clean enough for recruiters. no drama with the download.

11 de setembro de 2026
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Resposta da ResumeBird

Hello, Scott!

Thank you for sharing your experience! We're glad Resume Bird helped you update your resume quickly and get it ready for your applications. It's great to hear that you found the templates clean and professional and that downloading the finished version went smoothly. Best of luck with your job search!

Best regards,
Olivia, Resume Bird Support
+1 888 851 6712 or help@resumebird.com

Classificada 4 em 5 estrelas

Useful for fresher level too

Useful for fresher level too. I am just out of college and the entry level templates plus some example phrasing helped a lot. Only minor thing is you have to be careful with the auto renew . Overall positive experience.

25 de agosto de 2026
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Resposta da ResumeBird

Hello, Daniel!

Thank you for sharing your experience! We're glad Resume Bird was helpful as you prepared your resume for entry-level opportunities and that the templates and example phrasing made the process easier. We also appreciate your feedback regarding auto-renewal and are pleased that your overall experience was positive. Best of luck as you start your career!

Best regards,
Noah, Resume Bird Support
help@resumebird.com or +1 888 851 6712

Classificada 5 em 5 estrelas

Needed an ats friendly version fast

Needed an ats friendly version fast. This delivered. Added education and work history, tweaked a bit,downloaded. Already sent out 8 applications. Feeling more confident than with my old word doc

23 de agosto de 2026
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Resposta da ResumeBird

Hello, Rene!

Thank you for your wonderful review! We're glad Resume Bird helped you create an ATS-friendly resume quickly and made it easy to add your experience and education. It's great to hear you've already put it to use for several applications and are feeling more confident in your resume. Best of luck with your job search!

Best regards,
Ethan, Resume Bird Support
help@resumebird.com or +1 888 851 6712

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