Resume Writing Group Opiniões 225

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Unprofessional. Difficult to communicate with. Their service was fast, I will say that, but very low quality. After ordering a resume, I wrote to my writer a couple times with additional details and s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The process from start to finish was very easy, and the communication was amazing. I was in a crunch to either update my resume myself or outsource it. I found the Resume Writing Group via a Google s... Ver mais

Classificada 5 em 5 estrelas

My CV looks great and the customer service is top notch! RWG put together in a few days what I was trying to organize and structure for almost 2 weeks. It's great to have a long work history but not s... Ver mais

Classificada 5 em 5 estrelas

My resume writer Amy B did an outstanding job with my resume and LinkedIn profile! My old resume was outdated so she edited it into a modern format and added my my most recent position. The process wa... Ver mais

Informações sobre a empresa

  1. Instituição educacional
  2. Associação ou organização

Escrito pela empresa

Our resume writing services have won clients jobs with thousands of organizations. We also offer customized cover letters and highly effective post-interview follow-up letters.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

225 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 1 em 5 estrelas

Do not recommend

The person that wrote my resume had no concept of what a mortgage closer is. They used sensationalized verbage such as "Spearheaded audits...", I did not spearhead anything in that particular role, and added a skill set I used at only 1 job to every job list on my resume. Again no concept of what a mortgage closer does. It was a complete waste of $150 and I have to now write my own resume. Do not recommend.

30 de outubro de 2024
Opinião espontânea
logótipo da Resume Writing Group

Resposta da Resume Writing Group

We were sorry to read this review from the client. With every order, we include free unlimited revisions for 30 days, when the client received her resume, she asked for one revision that we promptly made. However, she never mentioned to us at any point that she didn't like the word "spearheaded" in her resume. If we had known that - or - if the client had asked us to change it, we would of course have changed that for her.

We also don't understand her comments about her writer having no concept of what a mortgage closer does. The writer on her project actually specializes in resumes for the lending industry and has successfully written hundreds of resumes for every level within the mortgage process.

With every customer, we go above and beyond to try to ensure each person has a satisfactory experience. To do this, we need to know if there is a problem. If the goal is to get a great resume, we encourage anyone who has a concern or needs assistance to reach out to us so that we can try to help.

At Resume Writing Group, we use entirely in-house, USA-based writers to craft every single resume. Additionally, our customer service staff is entirely based in the USA, and we are available via phone, email, live chat, and ticket support.

Classificada 5 em 5 estrelas

Update Resume

I highly recommend this service for a professional resume review. They are reasonably priced, responsive, have quality Writers and will make your resume shine.
Shelly G.

7 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Working with the team on my resume was…

Working with the team on my resume was simple. I was surprised how fast and knowledgeable they were. After getting my new resume back, I started getting way more interview requests than befor. Now I just got a great job offer!!!

5 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Scammers Making Unauthorized Charges to My Credit Card This company has been charging $9.95…

This company has been charging $9.95 monthly to my credit card without me ever giving them authorization for such. Very sneaky scammer!!! I provided them my credit card for a one time fee for a service ONLY! Why would I need to have them charge me $9.95 to my credit card months after I received from them the completed service of rewriting my resume (which by the way was a joke! They even removed my LinkedIn address from my resume and I had to enter it myself later on when I realized they had done this without reviewing with me first - which resume writing company does that?!?!?).

5 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Not as transparent up front


On February 7th, 2024, I spoke to a representative named Ryan from Resume Writing Group. I was drawn to their services primarily because of their advertised money back guarantee. During our conversation, I emphasized the importance of having a science-based resume tailored to my chemistry degree, as well as ensuring compatibility with Applicant Tracking Systems (ATS).

Ryan assured me that their resume writers were capable of crafting a strong, industry-standard science-based resume. He also outlined the terms of their money back guarantee, stating that I would need to diligently apply for job postings and provide proof of application for a refund. I specifically asked for clarification on what proof would be required, and Ryan stated that automated emails confirming I applied would suffice.

Feeling reassured by our conversation and the company's guarantee, I decided to proceed with Resume Writing Group. On February 9th, 2024, I received a voicemail from Ryan following up with me about my decision. I still called other resume services just to be sure. after carefully reviewing my notes and gathering all necessary information, I initiated the resume writing process through their website.

However, my experience with Resume Writing Group fell short of expectations. Despite providing detailed instructions and emphasizing the need for a science-based resume, the final product did not meet industry standards. I had conversation with the writer Rita to make it as good as possible and even informed Ryan through the portal I wasn’t as confident in the resume being up to standard for science. Furthermore, the resume did not get me any interview in the allotted timeframe.

When I reached out to Resume Writing Group to request a refund as per their money back guarantee, they refused to honor it, citing insufficient proof of job applications. I was informed that I will need in addition to applying for resumes online, fax and mail certify 40 resumes to each job. I did read this once I had paid for my services, and I was sent the “how to properly market your resume” this however was not stated on the initial website on the homepage nor was it relay in the phone consultation with Ryan. I asked for my call to be pulled and listened to with me. Despite this, Resume Writing Group failed to acknowledge my efforts and adhere to their guarantee I was verbally told. My expertise is forensic science and crime labs do not have fax numbers and incoming mail that the get. I also would not have paid for Resume Writing Group because as I stated to them that would have been an added financial burden on top of the 269.00. That would also defeat the purpose of hiring a resume service that states they will build a resume that is ATS compatible if I need to send a fax or certified mail to them in order to be eligible for a refund.

This experience has left me feeling misled and frustrated with Resume Writing Group's lack of accountability. I believe their money back guarantee policy is deceptive and fails to deliver on its promises.

7 de fevereiro de 2024
Opinião espontânea
logótipo da Resume Writing Group

Resposta da Resume Writing Group

We were sorry to read this review as the goal of our service is to be as transparent as possible with our customers. Furthermore, we strive to provide top-notch service in every situation. Unfortunately, it isn't always possible for every single client out of the thousands who use our service to get hired.

With that being said, the terms of our guarantee are posted at the bottom of our website, on our checkout page, at the bottom of all of our emails, in client accounts, and we even send a YouTube video explaining what is needed to be eligible. The issue in this particular instance was not that Kristen didn't provide the right proof of the positions she applied to - it was that she didn't provide ANY proof that she applied to even a single position.

We would offer to help the client in a greater capacity, but she originally placed her order and received her resume in February. As it has been ten months since she ordered our service, we cannot issue a refund. We wish the client all the best with her career.

Classificada 5 em 5 estrelas

New Resume

From start to finish Ryan and his team were very professsional in creating my resume! Great work! Highly recommended!

15 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Top Notch

I recently had the pleasure of working with the resume writing group, (Ryan) and I cannot recommend them highly enough! From start to finish, my experience was nothing short of exceptional.

The team took the time to understand my career goals and personal strengths, crafting a resume that truly highlights my skills and experiences. They transformed my previous resume into a polished, professional document that stands out to potential employers. The attention to detail and personalized approach made all the difference.

Additionally, the cover letter they created was equally impressive. It perfectly captured my enthusiasm for the position, while maintaining a professional tone. I fell confident submitting the resume and cover letter, knowing that I had such a compelling introduction.

The group's expertise and dedication to their craft are evident in the quality of their work. They provided valuable insights and tips that I can carry forward in my job search. If you're looking to elevate your job application materials, this resume writing group is the way to go! Thank you for your outstanding service!

Raul, from Newburgh, NY.

4 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

THERE IS NO REFUND!!!!

THERE IS NO REFUND!!!!! One of their big selling points is a 45 day hired or your money back "guarantee". It's total BS! Don't fall for it like I did. I spoke with Ryan, the company owner and he promised me over and over that I had nothing to worry about because it's "guaranteed". The only thing that's guaranteed is that you will get an AI generated resume and a promise that is worth nothing. Also use a virtual credit card because they will try to charge you again without notice. Virtual cards are only good for one time use FYI. Just another scammer to scam job seekers. These type of low-lifes should be put under the jail.

10 de novembro de 2024
Opinião espontânea
logótipo da Resume Writing Group

Resposta da Resume Writing Group

Unfortunately, James was not eligible for a refund because he did not follow any of the stipulations for the guarantee that were specifically explained to him on the phone, via email, on the website, and via a YouTube video supplement we include just in case someone doesn't want to read the terms. Ryan even specifically told him in an email after James placed his order to make sure to review the requirements.

Additionally, James specifically told us - in writing - that he received multiple interviews from the new resume we created for him, so we don't understand why he's now calling us scammers...

No, the resume is not AI generated. All of our writers are based in the USA and are real human beings. Regarding additional charges, if you specifically sign up for one of our subscription options (Career Advisor or LinkedIn Profile Administration) there is a subscription. This is specifically noted in BOLD writing for clients purchasing either of those add-on services and is clearly marked on every customer invoice. For anyone starting to notice a pattern, please go read what James thought of other companies who helped him - apparently they were "scammers" too...

For all of our customers, we provide unlimited access to our Career Resources Center, we offer full live chat support, and we offer free unlimited revisions (no questions asked) for 30 days after receiving your new resume. If you want to get the most out of your job search, we always recommend using these additional resources.

Classificada 5 em 5 estrelas

Amy was a phenomenal Resume and Cover Letter Writer

Amy is the best resume and cover letter writer that I've come across in my professional career. She was patient, attentive, and extremely detailed oriented in order to tailor my resume and cover letter to the respective positions I'm applying for. Any time I wanted to change an item on my resume she gave me appropriate feedback, and without hesitation completed the request. I would highly suggest anyone to work with her in the future if they would like to get their resume's updated.

4 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great job

Great job. Going into the experience after a long career was overwhelming for me . Amy was able to make my resume sing and open areas of opportunities that I may not have thought of. The staff were also very supportive. As an older individual, who still has a lot to offer other organizations I was searching for a way to tell my story. After working with Amy, I feel confident that doors will open so I can share my skills and change the mindset. Again, great job! I would highly recommend this service. Thank you!

31 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

They are quick!

They are quick, fast and really good at what they do. They will not sell you services that you don't need. Highly recommend!

17 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Updated Resume and Cover Letter for Federal Jobs

Ryan really worked hard to make sure that my resume and cover letter was updated and had more of the format and information suitable for a federal resume. They included pertinent information and really transformed the resume into a document more suited for my profession.

13 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Help with Sr Leader resume

Ryan was most helpful in leading his team in my effort to construct a resume. It was many years that I have wrote one.
Ryan was very patient with my lack of technology needed to go forward. Yes we talked over things on the phone! LOL Ryan was available even on a Sunday to wrap up my deadline.
Great group and team
Thanks all
Jim Blasing

12 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing transformation from my old resume!

I couldn't believe how my old resume transformed into a tremendous, well written representation of my experience that I couldn't quite put into words on my own! Thank you for a great quick and fantastic experience!

13 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Super Exceeded Expectations

I was skeptical going into this as I never used a resume writing service in the past. They explained all the services they offer and tailored an initial package. They had me in a resume write with career coaching session. I was shocked when I started by submitting my new resume to the top company on my list. With less than a weeks time passed, that top company on my list returned an email wanting to know more about me after reviewing my resume.
Resume writing group put together a resume with all the right key words and left the reader (my new employer) wanting more information to the point of them reaching out to me. Five weeks in zoom and finally an in person interview led to an exceptional offer. I have to give credit to my first impression, which was my resume as written by Resume Writing Group. Thanks for everything !

28 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

This is a must read!

Many of us have an idea of what we would like to do for a living, what our passion is. Pulling all of our education, work history and special skills into one resume and other networking platforms can feel overwhelming. Procrastinating will only hold you back from what could be your next biggest break. The moment I spoke with Ryan from the Resume Writing Group the pressure was lifted. Ryan led me through a conversation as he gathered the necessary details to create not only the upmost professional resume but a cover letter as well. I now feel prepared to hit the ground running armed with the best resume ever. Make this one call to Ryan and you too will feel excited about job hunting!

9 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Not only is this company's resume…

Not only is this company's resume writing subpar (I repeatedly came back over and over to get a product that was 'marketable", which it never was) , they are somewhat quick to charge. I was charged an annual 39.95 fee for annual "career consulting" after I had expressed dissatisfaction - the fee which was eventually reversed. Their career counseling lacked any out innovative thinking or strategy .The last request or effort I made to get a decent resume out of them ,I was charged a $89 and they literally tweaked a few lines . I expressed my disappointment with this quality of work and despite numerous DM's Ryan just failed to respond till this day. Initially Ryan was responsive, although it was probably to secure more chargeable business. Bottom line I never received one interview on their resumes. Went to another more professional company, with similar pricing, I was interviewing within ten days and employed 25 days later. I would not recommend using this service.

16 de setembro de 2024
Opinião espontânea
logótipo da Resume Writing Group

Resposta da Resume Writing Group

At Resume Writing Group, we put a lot of value on our customer service. In this instance, we would like to provide some clarifications regarding this customer's situations.

Lynne originally purchased our services in June of 2024. She then came back and ordered numerous additional resume updates from us over the last several months. We don't understand why she is stating that our resume writing is subpar since she repeatedly came back to use our service.

We have been extraordinarily prompt in our communications with Lynne throughout the entire process. Ryan personally spoke with her on the phone numerous times, her writer Rita spoke with Lynne over the phone for 30+ minutes, and in total our staff has spent over an hour on the phone with her answering various questions and trying to make sure she had a great experience.

Furthermore, we have more than 150 messages back and forth between our staff and Lynne, doing our utmost to assist her with questions ranging from resume strategy to job searching and everything in between. Anytime Lynne has reached out to us, we have responded to her the same day - including months after she originally purchased the service.

We don't understand Lynne's comments regarding erroneous charges. She has only been charged for the services she signed up for. She did also sign up for one of our subscription services, to which we explained in detail what was involved and how the charges would be processed. We also sent her multiple reminder emails about the upcoming subscription renewal.

To cap it all off, when two members of our staff called Lynne after she left this review, we were only able to reach her voicemail. If Lynne has a concern, we encourage her to give us a call at 1-800-466-3076, open a live chat with us, send us an email, login to her account, or use one of the other numerous methods we provide for getting assistance with her service.

Classificada 5 em 5 estrelas

I have used Resume Writing Group in the…

I have used Resume Writing Group in the past. I am appreciative for the work they do (and done) in assisting me in presenting myself to prospective employers. The team of writers are thoughtful, thorough and very attentive to the needs presented.

2 de outubro de 2024
Opinião espontânea

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