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ReSupply Opiniões 

22 401
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Re Supply was simply a contractor for a junk hauler. It might be less expensive to simply contract a junk hauler on your own so you don’t pay a middleman. The original quote doubled at pick up and the... Ver mais

Classificada 5 em 5 estrelas

Brendan and Emanuel were super kind and worked safely and efficiently! They easily took the extra large items we had, and they were so enthusiastic explaining their company philosophy about how these... Ver mais

Classificada 5 em 5 estrelas

The movers arrived on time, were neatly dressed, polite, and efficient. They were knowledgeable about which items were donatable, and which items (such as an old mattress) needed to go to the dump.... Ver mais

Classificada 5 em 5 estrelas

Brad and Denise with Chuckin' Junk were excellent! They are very professional, polite and very timely. Their attitude was over and beyond the call of duty. This LLC is a definite asset to the sub c... Ver mais

Informações sobre a empresa

  1. Centro de doações
  2. Serviço de entrega

Sobre ReSupply

Escrito pela empresa

ReSupply is a Veteran-founded company that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. Our vetted pickup teams collect items that are clean, usable, and in good condition, often within 24 hours, from anywhere in your home, and deliver them directly to a local partnered nonprofit to support their mission and be reused. Learn more about our story and mission at resupply.com.

To date, because of generous donors, ReSupply has kept over 80 million pounds out of landfills and delivered over $90 million in resources to our nonprofit partners. Founded in 2015, ReSupply holds official partnerships with more than 3,000 nonprofit locations across 48 states, including housing organizations, furniture banks, animal welfare groups, and community thrift programs.

What we pick up: furniture, couches, mattresses, appliances, clothing, dressers, office furniture, and household goods. Explore all of our services.

Where we serve: donation pickups are available in communities across 48 states, including Boston, Chicago, Los Angeles, New York, Philadelphia, Phoenix, and Saint Louis. Find your area on our locations page.

Scheduling is simple: book your donation pickup online at donate.resupply.com or call (765) 436-6283. Our team is available 9am to 8pm ET, 7 days a week. See what donors say on our customer reviews page, and give your furniture, clothing, and household goods a second life in your community. It's Giving Made Simple.

Follow ReSupply: Facebook, Instagram, LinkedIn, YouTube, and TikTok.

How ReSupply works

Escrito pela empresa

Schedule your donation pickup today
Book online 24/7 at donate.resupply.com or call 7654-DONATE, available 9am to 8pm ET, 7 days a week.
We pick up from anywhere in your home
Our vetted pickup teams collect furniture, clothing, appliances, and household goods that are clean, usable, and in good condition.
Your donation supports a local nonprofit
Items are delivered directly to one of 3,000+ nonprofit partner locations across 48 states to be reused and support their mission.

Every donation is documented

Tax receipt with every pickup

You receive a donation tax receipt for every completed pickup, so your gift is documented for tax season.

Informações de contacto

Promotion box for ReSupply

We pick up, so you can give back

Donation pickups from your home, delivered to local nonprofits

4,6

Excelente

TrustScore: 4.5 em 5

22 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(22 401)

15 655 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Thank you to Latasha and her mover…

Thank you to Latasha and her mover associates of Blessed Community Outreach (Northern Ohio) for a great experience of them moving 50 boxes of books to the Goodwill Industries. Latasha and crew were on time (as promised), gave adequate notice of an arrival time and were efficient and quick in moving my books. Again, Thank You to Latasha and ReSupply for providing a great service to me. The booking and scheduling was easy and the check out was easy too. Recommended.

15 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Cancelled day of move

Cancelled day of move
The driver moved my pickup time from early afternoon to late afternoon and then couldn’t guarantee he’d pickup before 6:00. We rescheduled to the following morning, which was the last day of my apartment lease, and then the driver cancelled an hour before the pickup window.
I am relocating and taking very little with me so I had lots of furniture, household goods, kitchen items and clothes that I was happy to donate to St. Vincent DePaul but that unfortunately didn’t happen because I had to scramble to find an alternative service and ask my landlord to stay a day beyond my lease.
ReSupply has a great mission but without great operations it’s a bust.

Date of experience: 10 June, 2026

10 de junho de 2026
Opinião espontânea
logótipo da ReSupply

Resposta da ReSupply

Jo,

Thank you for sharing your experience. We are truly sorry to hear about the significant inconvenience and stress caused by the last-minute cancellation and scheduling issues. We understand how frustrating it must have been to scramble for an alternative and extend your lease, especially when you had planned to donate your items. We are reviewing our operations to prevent similar situations.

Classificada 5 em 5 estrelas

The team was very polite

The team was very polite, professional and efficient. Thank you!

19 de maio de 2026
logótipo da ReSupply

Resposta da ReSupply

We are so pleased to hear that our team was polite, professional, and efficient. Thank you for trusting ReSupply with your donation pickup.

Classificada 4 em 5 estrelas

It was very convenient to schedule…however, there was a hidden fee.

It was very convenient to schedule online and add the items you wished to donate. A price was then generated and you could accept or decline. I did have one issue. I was not informed there would be a "recycling fee" for the mattress I donated! The PRIMARY REASON I selected Resupply was because they would take the mattress along with the rest of the bedroom set. This was helpful to me since I would not need to rent a van or similar to move it. So I feel like I was charged twice for the mattress donation. 1 fee to donate it and a 2nd fee to recycle it. I was only told of the recycling fee at the time of pick-up when they were loading everything into the truck. That was very frustrating. It was not the fault of the 2 guys who picked up the order. Just want you to be aware if they are picking up a mattress. I should've been informed at the time of booking.

30 de maio de 2026
Classificada 3 em 5 estrelas

The price seemed a little high

The price seemed a little high. I also had a concern that the charging and document bundled was separated from the recliner sofa. I checked later with the charity that received the recliner sofa and they, Habitat for Humanity, did not have neither the charging cords nor the documentation. This did not surprise me seeing the movers separated the cord packet from the sofa when loading the truck. If the charging cords were lost than the sofa lost a tremendous amount of value.

The movers were pleasant when moving the items.

19 de maio de 2026
logótipo da ReSupply

Resposta da ReSupply

We're truly sorry to hear about your experience with the recliner sofa and the missing components. We understand your concern regarding the value of the sofa without its charging cords and documentation. We will address this issue with our moving team to ensure such incidents are avoided in the future.

Classificada 5 em 5 estrelas

The staff was very professional and…

The staff was very professional and courteous. Booking was straightforward, and the moving team was friendly and careful. Would definitely recommend!

19 de julho de 2025
logótipo da ReSupply

Resposta da ReSupply

We're so glad to hear our staff was professional and courteous. We appreciate you noting the straightforward booking and the friendly, careful moving team. Thank you for your recommendation!

Classificada 5 em 5 estrelas

Could not have completed the move without you!

The company showed as planned and moved professionally, courteously and swiftly to get the job done! I could not have completed the move without your services. You came via reference from GOODWILL, a company I work with often, and I am glad to have received a recommendation for you. Ease of communication was also a plus. THANK YOU!

30 de maio de 2026
logótipo da ReSupply

Resposta da ReSupply

We're so glad to hear that our team was professional, courteous, and swift in getting the job done. We appreciate you noting the ease of communication and are happy to have been recommended by Goodwill. Thank you!

Classificada 5 em 5 estrelas

The text messages and emails kept us…

The text messages and emails kept us informed and even let us know exactly who would be showing up. They arrived when they said and were very polite. They did a great job.
Thank you!
The Carts

29 de maio de 2026
logótipo da ReSupply

Resposta da ReSupply

Carts Family,

We're so glad to hear that our communication kept you informed and that our team arrived on time. We appreciate your kind words about their politeness and the great job they did.

Classificada 5 em 5 estrelas

Overall such a smooth and pleasant…

Overall such a smooth and pleasant experience from the booking to the takeaway. Instructions were clear, pricing was transparent, and the staff was incredibly friendly. I highly recommend this service!

31 de maio de 2026
logótipo da ReSupply

Resposta da ReSupply

Tanivé,

We're so glad you had such a smooth and pleasant experience, from booking to takeaway. We appreciate you highlighting our clear instructions, transparent pricing, and friendly staff!

Classificada 3 em 5 estrelas

When I schedule my pick up over the…

When I schedule my pick up over the phone, they did not mention that the furniture I told them they were picking up (dresser, mirror, headboard and nightstand) they were going to charge me a lot more, over $100 more.

27 de maio de 2026
Classificada 5 em 5 estrelas

The people that came to pick up my…

The people that came to pick up my donation items were a trash pickup company. And they treated everything they picked up as trash. I wouldn't be surprised to find out that half the items dropped off were damaged. I know it is probably difficult to find people to do this task, but make sure they know how to do the task properly.

22 de maio de 2026
Classificada 5 em 5 estrelas

Their communications throughout were…

Their communications throughout were excellent. I received messages in advance confirming the pickup during the week of, day before, and morning of. The guys were prompt, courteous and got the job done. Very efficiently! Asked if I had additional items to pick up and I did. Highly recommend their services.

23 de abril de 2026
Classificada 5 em 5 estrelas

Great Service

The guys that came by and helped move all the furniture were professional, polite, and very helpful.

22 de maio de 2026
Classificada 2 em 5 estrelas

Hard to get a response on timing

Hard to get a response on timing. Once there, they did not have blankets or anything to protect the furniture, which was very nice. They just threw it in the truck very uncarefully. Will not use again.

28 de maio de 2026
logótipo da ReSupply

Resposta da ReSupply

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations.

While your pickup was completed within the scheduled appointment window, we understand that not knowing when to expect the driver can be frustrating. We also regret your concerns about how your furniture was handled during loading. We expect our hauling partners to treat every pickup with care, regardless of whether the items are being donated.

We appreciate you bringing this to our attention, as feedback like yours helps us improve both communication and service quality. We're sorry we didn't provide the experience you were expecting and appreciate you giving us the opportunity to assist with your donation.

Classificada 4 em 5 estrelas

Driver/Mover was alone.

The driver/mover came alone unfortunately so we felt the need to help. He didn't ask for our help but I felt bad that they sent him to move three large items without another person. Make sure to request two people for large items.

23 de maio de 2026

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