I cant say enough about my customer service experience. Although our package has not arrived yet.We are looking forward to getting it. We had issues with our previous order. And after speaking to cus... Ver mais
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I had a few questions about our order and shipping which were answered almost immediately! We placed our order on Monday and received it by Friday out in BC!! Everything was as advertised and even... Ver mais
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Delivery was prompt. Unfortunately one of my controllers had an issue but they replaced it no questions asked. 10/10 will buy again. This is my new retro gaming store.
A empresa respondeu
Games are exactly what was expected and in great working order. The only thing was about the shipping knowing it was during the strike for the price to track would have been the same to use purolator... Ver mais
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Informações sobre a empresa
Escrito pela empresa
RetroHead GameStore is a vibrant store specializing in buying and selling used video games, consoles, and accessories. We offer a diverse selection of pre-owned games for various platforms, from classic systems to the latest consoles, all at competitive prices. Our knowledgeable staff provides expert recommendations and ensures every item is thoroughly tested and priced fairly. Whether you're looking to trade in your old games for store credit or find a rare title to complete your collection, RetroHead GameStore is your go-to destination for quality, affordability, and gaming passion. Enjoy the convenience of our elite online experience, with options such as shipping, delivery, and curbside pickup, all from the comfort of your home.
Informações de contacto
5822 brookfield ave., L2G 3S4, Niagara Falls, Canadá
- 2895010397
- CustomerSupport@RetroHeadGameStore.com
- retroheadgamestore.com
Respondeu a 100% das suas opiniões negativas
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Beyond impressed with your customer service and your dedication to your clients
I cant say enough about my customer service experience. Although our package has not arrived yet.We are looking forward to getting it. We had issues with our previous order. And after speaking to customer service, They rectified the issue immediately provided support, very kind and compassionate. About my specific needs for my autistic son. They went above and beyond to make things right. They were kind respectful. I honestly have not been treated this good by anyone, In any customer service position before in my life. I highly recommend purchasing from this group.I highly recommend supporting them in any way possible. I just want to thank you from the bottom of my heart.God bless you. You have a very happy customer for life.
Crystal and Keagan Payne.
Great communication
Great communication, great product, service with a smile. Would definitely do business with again. Highly recommend👍🏻
Service was great
Service was great, instructions for pick up were crystal clear, and the games were great quality. Highly recommend to anyone.
thanks it was all good
Delivery was prompt
Delivery was prompt. Unfortunately one of my controllers had an issue but they replaced it no questions asked. 10/10 will buy again. This is my new retro gaming store.

Resposta da RetroHead GameStore
Excellent service thank you
My son was having a birthday party and wanted the game left for dead for his friends to play for nostalgia. We could not find his game anywhere and RetroHead GameStore pulled through!

Resposta da RetroHead GameStore

Resposta da RetroHead GameStore

Resposta da RetroHead GameStore
Great Service
Very quick response. Was available on Christmas Day for pickup. I did not end up picking up that day but it was delivered to my home two days later when they were close by. A+++

Resposta da RetroHead GameStore
Great experience
Great experience, quick shipping, arrived in good condition with everything included.

Resposta da RetroHead GameStore
Great service
Great service, placed an order and had it within two hours! Top notch

Resposta da RetroHead GameStore
Dont waste your time or money
Well first I ordered online which showed a picture and said in description that it was Minecraft xbox one edition which is the one I wanted and I have screenshots of what you had posted stating you had that game available and once I placed the order and it came in it was just the minecraft bedrock edition which is not what I wanted or ordered and it was not what was advertised on your site I ordered from! I then called and left a message asking for someone to call me back to correct this mistake on your part and no one has called me at all! Im pissed and want this fixed and someone to contact me to correct this.. its bad enough this was suppose to be a christmas gift and now I wont have it for christmas and im not wasting my money on something you clearly false advertised on your website and it was shown as Minecraft xbox one edition which is what I wanted and did not get!

Resposta da RetroHead GameStore
Bought and got delivered super fast
Bought and got delivered super fast, great experience.

Resposta da RetroHead GameStore
Games and case are in great shape and…
Games and case are in great shape and was very fast delivery

Resposta da RetroHead GameStore
Great experience!
I had a few questions about our order and shipping which were answered almost immediately! We placed our order on Monday and received it by Friday out in BC!! Everything was as advertised and even caught a sale! Was sceptical at first but ended up being pleasantly surprised!

Resposta da RetroHead GameStore
Super easy transaction
Super easy transaction. Awesome communication Games were perfect! Thanks so much. Would 100% recommend!

Resposta da RetroHead GameStore
Great response and fast service!
Great response and fast service!
I would recommend.

Resposta da RetroHead GameStore
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