Retrospecced Opiniões 

179
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Got another pair of glasses from retrospecced, and they came quick, with my prescription. Lovely glasses box and a couple of cleaning cloths. Guilt free designer glasses at an excellent price, and als... Ver mais

Classificada 4 em 5 estrelas

Good choice of refurbed designer, vintage and retro frames at great prices. Easy to use website and good option to try before you buy (I didn't). Turnaround for getting lenses fitted a little long (... Ver mais

Classificada 5 em 5 estrelas

Helpful and quick reply to my email re replacing a lens in my sunglasses. Kept me up to date on progress and the glasses were returned in a smart designer case. I could have purchased a new pair mor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a beautiful pair of second hand Ted Baker specs from Retrospecced 2-3 years ago and they're the most comfortable glasses I've ever had. Last month I sent them back again to get the lenses cha... Ver mais

Informações sobre a empresa

  1. Grossista de óculos
  2. Loja de acessórios de moda
  3. Loja de óculos de sol
  4. Loja de roupas vintage

Escrito pela empresa

Retrospecced sells vintage and preloved designer glasses. Our optician can customise our frames with any lenses for you - making us the perfect choice for your next pair of prescription glasses, glasses with blue light filter lenses, sunglasses or even varifocals! We donate a portion from each sale to global vision charities.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

179 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(179)

15 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Highly recommended

Would highly recommend this company. Emily was so pleasant and helpful it made the purchase of my glasses really easy! Thank you Emily.

14 de fevereiro de 2024
Classificada 5 em 5 estrelas

Super helpful team

Super helpful team. First time buying specs, I bought the wrong thickness of lens and got a call within 30 mins offering help and saving me money on my purchase. Can't recommend enough

26 de janeiro de 2024
logótipo da Retrospecced

Resposta da Retrospecced

Thank you so much for sharing your experience Rob. I am glad we managed to make your first time glasses purchase successful. Sometimes it can be overwhelming when you see all the lens options, so we always monitor orders, to make sure you are choosing the best product for your script. Happy glasses wearing!!

Classificada 5 em 5 estrelas

Would definitely recommend!

Excellent communication throughout the process, and I'm very pleased with my two pairs of new glasses! Would definitely recommend.

22 de janeiro de 2024
logótipo da Retrospecced

Resposta da Retrospecced

Super pleased to hear you are happy with both pairs of your glasses. Thanks for sharing your experience. Emily

Classificada 5 em 5 estrelas

I received the frames within two days…

I received the frames within two days in great condition for recycling and a big saving on new frames .
Thank you

17 de janeiro de 2024
logótipo da Retrospecced

Resposta da Retrospecced

Thanks Kevin for sharing your experience. We try to get things dispatched as quick as possible, as we know how exciting it is to try on new glasses once ordered. Thanks again Emily

Classificada 5 em 5 estrelas

Love the look

Love the near look to the glasses l am looking for and Emily was fantastic really helpful

11 de janeiro de 2024
logótipo da Retrospecced

Resposta da Retrospecced

Thanks for the shout out Delores, we really do focus on our customer service and feedback is invaluable to us :-) Emily

Classificada 1 em 5 estrelas

Why do I have to pay to return the…

Why do I have to pay to return the glasses frames back when I’ve ordered a few for trial? That’s the whole point of this website. And then I also have to pay for the insurance when returning? Makes no sense. I will not use this website again.

23 de dezembro de 2023
logótipo da Retrospecced

Resposta da Retrospecced

Firstly, we are sorry to hear that non of the frames you ordered meet your requirements. We offer free delivery but not returns, as it is not sustainable for a small business. We recommend that you insure the parcel, as it is your responsibility until it reaches us, but that is ultimately up to you. As soon as we receive your return we will get the refund actioned. Many Thanks Emily, Retrospecced

Classificada 5 em 5 estrelas

Fantastic Service - will be using again soon

I have used Retrospecced before as there's a great selection of glasses, it's easy and convenient and best of all it's reducing waste.
The company is under new management and I was a little cautious when placing my order and emailing across with my prescription.
I cannot explain how shocked and happily surprised I was to receive my two pairs of prescription glasses the VERY NEXT DAY. Perfect lenses, amazing frames and absolutely astounding service. My hubby is going for his eye test later this week. We will definitely be ordering the new pairs of glasses from Retrospecced.

22 de dezembro de 2023
logótipo da Retrospecced

Resposta da Retrospecced

Thank you so much for this wonderful feedback, we really appreciate it. Customer care is incredibly important to us, and we will continue to provide exceptional service. Best wishes, Emily, Retrospecced

Classificada 5 em 5 estrelas

Thank you!

The process was smooth, with really excellent (prompt and useful) customer support.

4 de dezembro de 2023
Classificada 5 em 5 estrelas

Fantastic!

I’m a happy customer! bought a few pairs of glasses from here, they arrived and I liked them even more than I was expecting. Easy to communicate with and great value and service. I will be back for more, I’m sure.

23 de julho de 2023

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais