I ordered a tracksuit December 13th 2025. Its now 7th January 2026. Not heard anything from RVR Reverence Clothing. I've emailed them through every advised email address and not received a reply. Cus... Ver mais
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Leia as opiniões dos outros
My son is trying to return a tracksuit. There is no phone number or instant messaging and we have emailed 3 times and no reply. It states 1 5 day return period and to email first before you return but... Ver mais
I ordered a hoodie on the 12/12/2024 there was a minor delay as it had arrived a day after the expected and set date but the owner was very helpful and communication was on point, there was not a time... Ver mais
Paid for an item on 29th November, receipt received, but no information/ contact received since, despite emails sent asking about delivery date. About to start a dispute via my bank. Update 8th... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are a designer clothing business that innovated from the idea of Creating fashionable high-end and maximum comfort garms. we strive for our Garments to resemble a lavish lifestyle, by incorporating high-end materials and designs into our clothing, one of our aims is to be the go-to designer brand when it comes to living a high-end lifestyle.
Informações de contacto
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Não respondeu a opiniões negativas
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Item not delivered no response from repeated e mails
I ordered a track suit from this company on 13/12/2024 as a Christmas present. The item did not arrive. To date they have not responded to any of my e mails there has been no update and the item has not arrived. There is no customer telephone contact number and seems no other point of contact. As with all the other reviews I am not impressed with the customer service.
Terrible customer experience
I no ordered an item of clothing in 30/11/24 as a Christmas present, received an email in 17/12/24 saying it had been shipped. I’ve still not received the item. I’ve emailed 3 times in the email provided with no response. I’ve contacted them several times via IG and told it will be shipped with 48 tracking, still nothing received. Terrible customer service and no communication whatsoever. Will begin the refund process via my bank.
Ordered 1 month ago
Ordered 1 month ago, order says complete but I havent received it. They hardly respond and say we will give you tracking but never provide it. DONT BUY.
Poor communication
Took over six weeks to come, no response to emails or updates on delivery and time scale. Finally when arrived the badge on the front was peeled off and made a very disappointing Christmas present for my son.
Possible scam site - item not receivers
Paid for an item on 29th November, receipt received, but no information/ contact received since, despite emails sent asking about delivery date.
About to start a dispute via my bank.
Update 8th January 25
Following a dispute being raised with my bank, contact was made by the supplier and item was posted first class.
The item has since been returned due to poor quality (label hanging off, zip stuck and difficult to move). I was advised they would send a replacement. I have responded to advise I would like a refund, yet to receive a response regarding this request.
My view on about my experience in dealing with this company has not changed.
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