It was magical experience to see all of the characters from the Mad Hatters Tea Party come alive, laughing and joking. My wife made each of these life size characters and she exhibits them on our Ope... Ver mais
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Wish I'd checked Trustpilot first - but I thought I was just paying $1 for an animation sample. A week later the massive subscription charge was taken. The Mary bot refuses to make a refund even tho... Ver mais
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This is such a unique experience. I love it. A very professional and carefully prepared little keepsake. Certainly a different style gift. Just pick your picture the rest is magic. I have put a... Ver mais
Absolutely furious paid a dollar for an AI of my son who passed away it looked nothing like him as far as I know it was a one off payment I didn't sign up to anything they've just taken 30.90 from my... Ver mais
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Informações sobre a empresa
Escrito pela empresa
At Revive Memories, we believe that memories shouldn't just sit in photo albums or on dusty shelves. They deserve to live, to move, and to be felt again.
Informações de contacto
Estados Unidos da América
- revivememories.co
2,8
Aceitável
175 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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I’m from Australia to start with
I’m from Australia to start with. I didn’t know or did they say it was build US dollars,
I didn’t sign up to anything. I just paid for the minimum amount of tokens and then without my authorisation they build me a week later for around $69. I can’t remember exactly. I would have to go back in there but it was a lot. This is a total scam. I sent them an email and they told me that they could not give me a refund. Of course I have cancelled it but I am very upset that I have lost that money.
11 de março de 2026
Opinião espontânea
Resposta da Revive Memories
Hi Elly,
I’m also sorry to hear you were left feeling like nothing could be done when you reached out earlier, that’s not how it should have been handled.
If you’re open to it, please send me a message at help@revivememories.co, and I’ll take another look at your account myself and help you get this properly sorted, including your refund. 🧡🙏
Emma
Customer Support Team Lead
Great customer service
Like many others I too have been charged $39.90 unexpectedly.
Have tried to email the dispute address given but it just keeps failing to send. Will update if I manage to get a refund 🤔
Edit - i received my refund very quickly - company were very helpful and replied quickly. I really think they need to change the way the ordering process works tho, the only way to get your first photo is to agree to the subscription apparently. I (and many others) didn't notice this at the time - makes it seem like a scam but it was all sorted out for which I am very grateful.
24 de março de 2026
Opinião espontânea
Resposta da Revive Memories
Hi Sharron,
I can see that our customer support team member Mary has already issued your refund. 🧡 I’m really sorry for the frustration you experienced, your satisfaction is very important to us.
If there’s anything else you need, please feel free to reach out to me directly at help@revivememories.co, and I’ll be happy to help. 😊🙏
Emma
Customer Support Team Lead
Do Not Use
Do Not Use, Its a Scam..you'll make one purchase then they will steal your credit card number and try to charge you for unauthorized purchases
19 de março de 2026
Opinião espontânea
Resposta da Revive Memories
Hello,
I’m really sorry this situation has caused you concern. 😥 Your satisfaction and peace of mind are my highest priority.
Please reach out to me directly at help@revivememories.co, and I will personally look into this and make sure everything is resolved for you, including your refund. 😊
Emma
Customer Support Team Lead
Awful DO NOT SIGN UP FOR THE $1 OFFER
Awful. Same as everyone else. Paid $1 then had email notifying me of a deduction of €39 from bank account. Shocking. Totally dupe people and you cannot see any comments under their social media. Absolute scam.
12 de março de 2026
Opinião espontânea
Resposta da Revive Memories
Hello Miss Murray,
I’m sorry this has been your experience, especially seeing that charge come through unexpectedly.
I’d really like to make this right for you. Please email me at help@revivememories.co
and I’ll take care of your case and arrange your refund straight away. Your satisfaction is my highest priority. 🙏😊
Emma
Customer Support Team Lead
I uploaded a photo of me and friends…
I uploaded a photo of me and friends from a very long time ago and bringing it alive put the biggest smile on my face. I will be back for more at a later date. Great service.
9 de março de 2026
Opinião espontânea
Resposta da Revive Memories
Hello, Mr J Varney,
That’s so nice to read. There’s something special about seeing an old moment come back to life like that, especially with friends. I’m really glad it brought a smile to your face, that’s exactly what we hope for. We’ll be here whenever you feel like bringing another memory back. 😊
Emma
Customer Support Team Lead
I like others use the free trial for a…
I like others use the free trial for a photo without realising that I had signed up for a $39.90 monthly subscription. A lovely lady called Mary helped me sort out a refund. I am delighted with the results of the photo and if this is a regular service that you are looking for then I would highly recommend it. Just take notes of the conditions when you sign up.
16 de março de 2026
Opinião espontânea
Resposta da Revive Memories
Hi Terry,
Thank you for sharing this so openly. I’m really glad Mary was able to help you get everything sorted, I’ll make sure she sees your kind words. It means a lot to hear that you were happy with the result in the end, especially after the initial confusion. And I appreciate you pointing out the importance of checking the details, that’s genuinely helpful for others too. 🙏
Really glad you gave it a chance in the end. 😊
Emma
Customer Support Team Lead
Trial photo good, but read the small print’
Like many others reviewing this company, I paid US€1 for one trial photo, but then didn’t read the T&Cs properly and found after a week that a further payment of US€39.30 had been taken for an ongoing subscription. I emailed the company immediately and explained and they cancelled it and refunded my account straight away, so that’s why I’ve given them 5⭐️. The trial photo was quite good too.
16 de março de 2026
Opinião espontânea
Resposta da Revive Memories
Hi Dianne,
Thank you for taking the time to share this. I’m really glad we were able to get everything sorted quickly for you and that the photo turned out well in the end. 🧡 It means a lot that you updated your experience and gave us a chance to make it right. And I appreciate you highlighting the importance of checking the details, it’s genuinely helpful for others.
Really glad it worked out positively for you in the end 😊
Emma
Customer Support Team Lead
Shocking
This is clearly a scammer as others have written. It lures you into purchasing a one off photo which doesn't work well at all as the people looked really creepy. Then sign you up to a ridiculous price subscription without your knowledge and now I am trying to recover 39.90 dollars. Scammer company beware. DONT USE.
15 de março de 2026
Opinião espontânea
Resposta da Revive Memories
Hi Nicole,
I can see how frustrating this has been for you, especially when the result didn’t feel right and things escalated from there. 😔
Let me step in and sort this out for you. Just send me a message at help@revivememories.co, and I’ll handle your case and make sure your refund is processed.
I want you to leave this resolved, not disappointed. 🙏
Emma
Customer Support Team Lead
Charged me for service
Charged me for service, $39, even though I did not subscribe, can't log in, can't get any info on why, and it seems to be a scam to charge you for one photo then auto-subscribe you for a service you cannot use. Do not trust this site at all.
24 de fevereiro de 2026
Opinião espontânea
Resposta da Revive Memories
Hi Jim,
I can see why this would feel really off, especially being charged and then not even able to access your account to check what’s going on. That’s a frustrating place to be in. Let’s get this properly sorted for you. Send me a quick email at help@revivememories.co, and I’ll look into your account, restore access if needed, and make sure the charge is taken care of and refunded. 🙏
Emma
Customer Support Team Lead
The website was taking too much money
The website was taking too much money, 4 times the order instead of one. I contacted the company and they looked into it and refunded me the 3 payments which shouldn't have been taken. It was sorted very quickly.March
1 de março de 2026
Opinião espontânea
Resposta da Revive Memories
Hi Christine,
I’m really sorry that happened, it was a technical mistake on our side and I completely understand how concerning it must have been to see multiple charges.
I’m very glad we were able to sort everything out quickly for you. ☺️ Your satisfaction is my team’s highest priority, and situations like this are something we take seriously.
Thank you for taking the time to share your experience, it really means a lot. 🧡🥹
Emma
Customer Support Team Lead
Lovin' Revivememories !
I was quite amazed at how easy Revivememories was to use... It made my still pix into a really REALLY cute video literally in seconds!... AMAZING!! - best of all it's not expensive and you can make old images into moving short videos pretty much at any time...
Lovin' Revivememories !
8 de março de 2026
Opinião espontânea
Resposta da Revive Memories
Hi Brian & Kaye,
This made me and my team smile. 😊 I love how you described it, especially that moment when a still image suddenly comes to life. So glad you found it easy to use and enjoyed the result, that’s exactly what we hope people feel when they try it. Thank you for sharing this, it really means a lot! 🙏🧡
Emma
Customer Support Team Lead
I used this service for $1 and the…
I used this service for $1 and the result was amazing I didn't realise it was a trial only and was charged a subscription. I emailed the company and a lovely lady called Marry refunded my subscription without question. She was very polite and helpful and I will use this service again when I find any photos that I want brought to life.
10 de fevereiro de 2026
Opinião espontânea
Resposta da Revive Memories
Hi James,
I’m so glad you loved the result, and even more glad Mary was able to step in and get everything sorted for you quickly. I’ll make sure she sees your kind words. ☺️ It’s great to hear you’d come back to use it again, we’ll be here whenever you have another photo you’d like to bring to life.
Emma
Customer Support Team Lead
Buyer beware...with update
Buyer beware, after 7 days they will charge you £ 39 per month, in my opinion not worth it and very sneaky. Picture was alright but not worth £40.
Update: after saying I would not get a refund, the money was refunded to me. I was also asked to review my review. To be honest I would say just be mindful and read the details carefully, but they did provide the service so three stars from me.
10 de março de 2026
Opinião espontânea
Resposta da Revive Memories
Hi Julian,
I’m sorry it didn’t feel worth it for you, especially after trying it out. 😔 If you’d like, I can take a look at your account and sort things out. Just send me a message at help@revivememories.co, and I’ll make sure your refund is taken care of. 🙏
Emma
Customer Support Team Lead
Videos from still photos
I scanned an old photo of my husband and his sister with their Dad swimming. a few moments later I had a perfect present for him of them all enjoying the water.. so lifelike! Give it a go, you won't be disappointed. You can try it out like I did for a very small charge.
25 de fevereiro de 2026
Opinião espontânea
Resposta da Revive Memories
Hello Dear Regina,
This is such a beautiful story 🧡 what a special gift to create. I can just imagine how meaningful that moment must have felt, seeing them come back to life like that. Thank you for trusting us with something so personal and for sharing your experience, it truly means a lot to our team. ✨
Emma
Customer Support Team Lead
Brilliant
My photo graph is better than I expected
My husband died 45 years ago when he was 21 and to see my wedding photo “come to life” is amazing
2 de março de 2026
Opinião espontânea
Resposta da Revive Memories
Hi Louise,
Thank you for sharing this. ☺️🧡🥹 I can only imagine how emotional that must have been, seeing such a meaningful moment come to life again after so many years. I’m really glad it exceeded your expectations and could give you something so special to hold onto.
Emma
Customer Support Team Lead
Terrible reproduction as 3 out of…
Terrible reproduction as 3 out of 4 people in photo were unrecognisable
2 de março de 2026
Opinião espontânea
Resposta da Revive Memories
Hello, Mr Chennell,
I’m really sorry the result didn’t come out as expected. 😥 Please message me at help@revivememories.co, and I’ll personally gift you 5 memory tokens so you can try again, and we can get a result you’re happy with. 🎁
Emma
Customer Support Team Lead
I am 81 years old and creating the…
I am 81 years old and creating the memory was very easy but had troubles transfering it to my photo album got in touch with customer service and couldn’t be more pleased a lady called Mary was so understanding and helpful she was loverly sorter my problem out and said enything more just get in touch and she would sort it out nice to deal with a company like this and Mary is a treasure
27 de fevereiro de 2026
Opinião espontânea
Resposta da Revive Memories
Hi Graham,
This was such a joy to read 😊 thank you for taking the time to share it. I’m really glad you found the process easy to use, and even happier that Mary was able to help you when you needed it. I’ll make sure she sees your message, she’ll absolutely love this 🥹🧡 “Mary is a treasure” made me smile, thank you for saying that.
Emma
Customer Support Team Lead
Con artists
Con artists. I paid the £1 through PayPal for a sample pic, which was awful, and they’ve just debited my account £39 for a years subscription that I did not ask for. AVOID.
28 de fevereiro de 2026
Opinião espontânea
Resposta da Revive Memories
Hi, I’m sorry this has been such a negative experience for you, especially after trying it out and not being happy with the result. Let me step in and sort this out. Email me at help@revivememories.co, and I’ll review your account and make sure everything is taken care of, including your refund. 🧡 Your satisfaction with our service is my highest priority. 😊
Emma
Customer Support Team Lead
Wedding Day 03/03/1979
I used it, to revive my husband and me, cutting our wedding cake, 47 years ago.🥰
He passed he passed away, three years ago. 😢
I am so pleased with it, because, in a certain way, I have him back.
23 de fevereiro de 2026
Opinião espontânea
Resposta da Revive Memories
Hi Mary,
Thank you for sharing this. 🥹 Your message is truly touching… I can only imagine how meaningful it must have felt to see that moment come to life again after so many years. I’m so glad it could give you that feeling of having him close again, even if just for a moment. Sending you warmth and love 🧡
Emma
Customer Support Team Lead
Stunning recreation of my horse
I used the $1 trial for 1 still picture of my horse who was called Summer Shades. The gentle and very natural animation was stunning and emotional in a good way. I will treasure the video clip for ever. Take care not to let a monthly subscription start unless you wish to have this access to the software. The company kindly and promptly refunded my subscription after I unknowingly agreed to this feature. I feel the communication with the customer services was really good and personal.
15 de fevereiro de 2026
Opinião espontânea
Resposta da Revive Memories
Hello Adrian,
Summer Shades… what a beautiful name 🐎🧡🥹
I’m really glad the result felt natural and meaningful for you, those kinds of memories are so special to hold onto. It means a lot to hear you’ll treasure it. Also really appreciate you mentioning your experience with our support, I’m happy we could get everything sorted quickly for you.
Thank you for sharing this, it truly means a lot to me and my whole team.
Emma
Customer Support Team Lead
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