Revoget Opiniões 55

Resposta da Revoget

Há 7 dias

Hi Jeff, we're truly sorry to hear about your experience and we understand your frustration 😔 We want to assure you that we are not a scam — we are a legitimate company dedicated to helping people find relief from pain. We're sorry the pillow didn't provide the results you were hoping for, as we know that every body is different and unfortunately it may not work the same for everyone. Regarding the refund options, we want to clarify that we do offer a full 100% refund of the product price — the return shipping cost is not a charge from us, but rather the cost of sending the product back through your local postal service, which is something we unfortunately cannot control. The 50% refund option was offered as an alternative so you could keep the pillow and avoid that shipping expense altogether. We genuinely try to provide fair solutions for every customer. That said, your satisfaction is very important to us and we'd love the opportunity to work with you directly to find the best resolution. Please reach out to us at hello@revoget.com and we'll do our best to make things right for you 🙏 We truly appreciate your honest feedback and take it to heart.

Resposta da Revoget

12/04/2026

Hi Laura, we're truly sorry about your experience and we completely understand your frustration 😔 We take product quality very seriously, and we want you to know that a few weeks ago we identified a batch of orders that went out with memory foam that was softer than our usual standard. We've already resent replacement pillows to all affected customers at no extra cost, ensuring they receive the quality they deserve. If your pillow was part of this batch, we'd love to make it right for you! Please reach out to us at hello@revoget.com and our team will be happy to assist you right away 🙏 We truly appreciate your feedback and hope to have the chance to restore your confidence in our product 💙

Resposta da Revoget

10/04/2026

Thank you so much for your wonderful review, John! 😊 We're so happy to hear the pillow arrived on time and is working great for your SI and sciatic pain relief 🙌 You're absolutely right — a lot of thought and research went into the design to make sure it moves naturally with your body throughout the night. It means the world to us when customers like you notice and appreciate that! We're grateful for your recommendation and wish you many more pain-free nights ahead 💙 If you ever need anything, we're just an email away at hello@revoget.com!

Resposta da Revoget

Actualizada a 5/04/2026

Hi Bonnie, we sincerely apologize for the confusion in our previous reply — we mistakenly assumed you had ordered a pillow, and we're sorry about that mix-up 🙏 We truly appreciate you taking the time to share your experience and your honest feedback. We understand the delays were frustrating, and we're sorry you had to go through that. We're glad that despite the setbacks, your order has finally reached you! We hope you enjoy your patch and that it brings you the relief you're looking for 😊 If you ever have any questions or need anything at all, please feel free to reach out to us at hello@revoget.com — we're always happy to help! 💛

Resposta da Revoget

2/04/2026

Hi Dena, we're truly sorry for the delay you've experienced with your order 😔 We completely understand your frustration, especially when you're waiting for something to help with pain — we know how important it is for you to receive it as soon as possible. We've looked into your order and our team is fully aware of the situation and is working hard to speed up the delivery as much as possible. Please know that you can always reach out to us at hello@revoget.com for any questions or concerns — helping you is our top priority and we want you to feel confident that we're here for you every step of the way. We truly appreciate your patience and we're doing everything we can to get your order to you 💙

Resposta da Revoget

19/03/2026

Dear Rachael, thank you so much for your glowing 5-star review! 🌟 We are absolutely thrilled to hear that you had such a positive experience with our customer service team and that you appreciate our real and responsive approach. 🥰 It is also fantastic to know that the product is working so well for you and providing the results you were looking for! 🙌 If you ever need anything else or have any questions in the future, please remember we are always here to help at hello@revoget.com. Have a wonderful day! 😊

Resposta da Revoget

18/03/2026

Dear Mrs. Valerie, thank you so much for your wonderful 5-star review! 🌟 We are absolutely thrilled to hear that you are so happy with the excellent service you received and that you are impressed with Revoget. 🥰 Your recommendation means the world to our team, as we always strive to provide the best experience possible for our customers. 🙌 If you ever need any further assistance or have any questions in the future, please do not hesitate to reach out to us at hello@revoget.com. Have a fantastic day! 😊

Resposta da Revoget

13/03/2026

Dear Bernardt, we are incredibly sorry to hear about the inconvenience you experienced with unexpected charges and having to visit the Post Office. 😔 We completely understand how frustrating it is to feel like your valuable time was wasted, especially since we offer free worldwide shipping. Please reach out to our support team directly at hello@revoget.com so we can investigate exactly what happened with your specific delivery and offer you a prompt solution. 🙏 We deeply respect your time and want to make things right for you! 🤝

Resposta da Revoget

12/03/2026

Dear Jonathan, thank you so much for your fantastic 5-star review! 🌟 We are absolutely thrilled to hear that you find the product terrific and that our customer service team provided you with amazing support and follow-through. 🙌 It is our top priority to ensure every inquiry is answered promptly and that you have a wonderful experience with Revoget. 🥰 If you ever need anything else or have further questions, please know we are always here for you at hello@revoget.com. Wishing you many great days ahead! 😊

Resposta da Revoget

12/03/2026

Dear Diane, thank you so much for your wonderful 5-star review! 🌟 We are thrilled to hear that the Revoget™ Alignment Pillow is providing you with a comfortable, pain-free sleep. It is fantastic to know that it stays securely in place regardless of your movements throughout the night. We truly appreciate your support and your willingness to recommend our product to your family and friends! 🥰 If you or your loved ones ever need any assistance, please do not hesitate to reach out to our customer service team at hello@revoget.com. Wishing you many more nights of restful sleep! 😴

Resposta da Revoget

7/03/2026

We are sincerely sorry for the frustration and the delay with your order, Melanie! 😔 Our support team has already replied to your email with all the information you need regarding your delivery. If you haven't seen our message yet, please double-check your spam or promotions folders, as it most likely landed there by mistake. 📁 We want to assure you that we are always attentive and ready to help answer any of your questions, so please feel free to follow up with us at hello@revoget.com so we can get this resolved for you!

Resposta da Revoget

25/02/2026

We are very sorry to hear about your disappointing experience and the trouble you've had reaching us! 😔 Please don't worry at all, we are here to help you with the return process. Kindly write to us at hello@revoget.com and our support team will respond to you right away to get this sorted out for you! 📨✨

Resposta da Revoget

24/02/2026

Hi Ghulam! Thank you so much for taking the time to share your wonderful 5-star review and your true experience with us. 🌟 We are absolutely thrilled to hear that the Alignment Pillow has helped reduce your sciatica and L4 disk pain by 70%! Our pillow is specifically designed to stabilize spine alignment, ease lumbar tension, and safeguard against sciatica compression. We are so glad you chose us for your pain relief journey and that it is helping you find such significant comfort. If you ever need any assistance or have questions, please don't hesitate to reach out to our support team at hello@revoget.com. Wishing you continued comfort and pain-free sleep! 💙

Resposta da Revoget

10/02/2026

Thank you so much for sharing your experience, Anita! 😊 We're thrilled to hear that you're now pain-free and that the Revoget cushion made such a difference for you, almost from the very first use! 🙌 It's wonderful to know that the relief has continued — that's exactly what we aim for with our products. We truly appreciate your trust in us, and we're so glad the delivery was quick too! If you ever need anything in the future, don't hesitate to reach out. Wishing you many more restful, pain-free nights ahead! 💙

Resposta da Revoget

24/01/2026

Hi E.B., we truly apologize for the frustration caused by the delivery timeline, but we want to assure you that we have not deceived you in any way. 💙 While we do have a US presence, your order was shipped from our international facility in China , and as our team explained, it was unfortunately delayed by a standard customs inspection upon arrival in the USA. Because we value your experience, we took the extra step of reshipping your order to ensure it reached you, and the tracking information we provided clearly reflects this entire journey and our commitment to getting the product to you. We are sorry the pillow didn't meet your expectations, but please reach out to us at hello@revoget.com so our dedicated team can work with you to find the best possible solution! 📩

Resposta da Revoget

10/01/2026

Thank you so much for sharing your wonderful experience, Sherry! 🌟 We're so glad to hear that you love your Revoget pillow and that it has made such a remarkable difference for you. It is quite common for customers to need an adaptation period of several weeks to fully experience the benefits of improved spinal alignment and pain relief. We are thrilled that you persisted and now can't imagine a night without it! 😴 If you ever have any questions or need further assistance, please don't hesitate to contact us at hello@revoget.com. Wishing you many more nights of restful, pain-free sleep! ✨

Resposta da Revoget

3/12/2025

Hi Mrs. Shona Harris, we sincerely apologize for the frustration you've experienced with tracking your order! 💙 We completely understand how concerning this must be. We've reviewed our records and can confirm that we did receive your email on December 1st and our team responded with tracking instructions. We also received your follow-up email today, December 3rd, and our team has responded again. If you haven't received our responses in your main inbox, please check your spam or promotions folders as sometimes our emails can end up there! 😊 Please don't worry - your order is on its way and progressing normally! For orders to the United Kingdom, standard shipping typically takes 7-14 business days after processing. Since your order was placed on November 25th, it should arrive within the expected timeframe. We understand the tracking numbers can sometimes be difficult to use, but rest assured your package is en route to you! If you continue to have any issues or can't find our emails, please reach out to us at hello@revoget.com and we'll personally ensure you get the help you need. Thank you for your patience! ✨

Resposta da Revoget

3/12/2025

Thank you so much for sharing your story, Janet! 💙 We're truly sorry to hear about your spinal fusion and diagnosis with an angry nerve - that must have been incredibly difficult, especially with no clear advice on how to manage it and waking up multiple times at night even with sleeping pills. We're so grateful that our Revoget pillow has helped you so much! 🎉 It means the world to us that you not only found relief but also ordered one for a friend and are recommending it to others. Your experience and recommendation are invaluable, and we're honored to be part of your pain management journey. Thank you for taking the time to leave such a thoughtful review and for trusting us with your comfort! If you ever need anything, we're always here at hello@revoget.com. Wishing you continued relief and restful nights! 😊✨

Resposta da Revoget

21/10/2025

Hi there! Thanks for reaching out, and please don't worry - we've got you covered! 😊 We do have an online store where you can view all your order information and track everything related to your purchase. While we don't offer phone support, our email support team at hello@revoget.com is here to help you with your cancellation request. If you've already sent us an email, our team will respond to you as soon as possible - we promise we're on it! We completely understand wanting to cancel quickly, and we'll do our best to help you sort this out. Just keep an eye on your inbox, and we'll get back to you shortly. Thanks for your patience! 💙

Resposta da Revoget

8/10/2025

Hi Gertrude, thank you so much for taking the time to share your honest feedback with us. We're truly sorry to hear about your experience and the frustration with the delivery time - we completely understand how disappointing that must have been. 😔 Your feedback is incredibly valuable to us because it helps us improve, and we genuinely appreciate you sharing this. Regarding the pillow itself, we want to make sure we understand your concern about the lower leg support. Many of our customers actually use the pillow successfully without additional support on the lower part of their leg and have found great relief. We've also seen lots of customers purchase two pillows - one for between the knees and another for the ankles - which provides that full leg alignment you mentioned in the photos. We totally get that it might feel different at first! We usually encourage our customers to give it at least 14 days because there's often an adjustment period. What we've learned from thousands of customers is that most people who stick with it end up getting used to it and find it really starts helping with their pain and sleep quality. That said, we completely respect that it might not be the right fit for everyone, and we're here to help you with whatever option works best for you. If you'd like to discuss this further or need any assistance, please feel free to reach out to us directly at hello@revoget.com. We're here to help! 💙