Richmond Motor Group - Guildford Hyundai Opiniões 

753
•
TrustScore: 5 em 5

4,9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We bought an MG car from Dylan Mogg at RMG Slyfield Green. Dylan was friendly, professional and had a good knowledge base. There was a “no pressure” sales talk and he answered all our questions fully... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and pat... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Good experience, without being exceptional. Pros: Friendliness of staff. Reasonable choice of suitable cars. Cons: Too many emails, without forewarning or explanation, between deposit and pick up.... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Concessionário Hyundai
  5. Concessionário Skoda
  6. Oficina de inspecção
  7. Serviço de motorista

Escrito pela empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informações de contacto

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Reino Unido

  • 01483 317 317

4,9

Excelente

TrustScore: 5 em 5

753 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(753)

1712 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

We had a great experience buying our new car with Elliott

We had. great experience buying our new car from Elliott at Richmond motor group Guildford.
Elliott was so helpful and answered all the questions we had and there were many.
Nothing was too much trouble for him and I would highly recommend buying your car from him. We will definitely go back to Elliott and Richmond when we are ready to change our car again.
He is an asset to the company.
Thank you Elliott it was a pleasure.
Sarah and Rob Walford

25 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that your car-buying experience was so positive. We appreciate your kind words and are so glad that everything went smoothly. We look forward to seeing you both again in the future!

Classificada 5 em 5 estrelas

Ask for Nic!!

This is the third time Nic has sold us a car over a 10 year period. He has made the process easy and understandable, remembering our particular preferences - all done with a smile and good humour.

24 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're glad you enjoyed your experience and appreciate your continued loyalty over the past decade. It's wonderful to know that the car-buying process has been easy and tailored to your needs. Thank you for your positive feedback.

Classificada 5 em 5 estrelas

First Class Service

This is not my first car with Richmond Group Guildford
Henry has sold me my last 2 cars .
My MGHS was amazing but very heavy on fuel and I wanted to stay with MG the service I have received was first class when I got my new car which is the MG3 hybrid Trophy which I love .
While I was working I am a career and my car was vandalised MG have been amazing Warren the manager has been very good Plus Henry has given me extra help with sorting out ant issues I had with the heating with my car and helped me to set my car up it’s been amazing and first class.

29 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're glad you enjoyed your experience and appreciate your continued loyalty. It's great to know that Henry provided amazing support with your MG3 hybrid Trophy and addressed your concerns efficiently. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Great selection of cars and very helpful staff

Great service.
The moment we walked into the building we felt very relaxed about buying our new car, all of our question where answered professionally. Henry went out of his way to get the best deals.

26 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We appreciate you taking the time to leave us this fantastic review! We are so glad to hear that you felt very relaxed about buying your new car and that all of your questions were answered professionally.

Classificada 5 em 5 estrelas

Amazing Experience

Amazing Experience. James is great and knowledgeable.

26 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're glad you had such an amazing experience. It is great to hear that James's knowledge was helpful to you. Thanks!

Classificada 5 em 5 estrelas

Warm greeting and professional staff

We were warmly greeted on arrival after turning up with no appointment and very soon handed over to Baz, the sales executive.
Baz had a trainee Sam with him, who he introduced to us. Baz was one of the friendliest car sales execs we've met. He was patient and knowledgeable. He listened to our needs and quickly found a suitable car for us to look at.
Although we've decided to pursue other options, I thoroughly recommend the Guildford Richmond Motor Group and their professionalism and customer service.

25 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

Thank you for taking the time to share your feedback. We're pleased to hear that you were warmly greeted and that you found Baz and Sam to be friendly, patient, and knowledgeable. We appreciate your recommendation.

Classificada 5 em 5 estrelas

New Hyundai

From start to finish Arbaaz couldn’t have been more helpful, nothing was to much trouble. Great service.

26 de setembro de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that our service met your needs! We appreciate you mentioning how helpful Arbaaz was and we value your great feedback.

Classificada 5 em 5 estrelas

Smooth switch from BMW to Hyudani – great value & service

I recently made the switch from a BMW 3 Series to a Hyundai Tucson in Black, and I’m genuinely impressed with how smooth the entire process was. From the very first time I browsed the website, everything was straightforward and easy to follow.

The website was also simple to download and use, giving me quick access to details and updates about the car and purchase process.

Booking and arranging the test drive at the Guildford branch was hassle-free, and it gave me the confidence that the Tucson was the right fit. Beyond the car itself, the service is what really stood out.

Paperwork can often feel overwhelming, but here it was made effortless fast, clear, and explained step by step so I knew exactly what I was signing.

A special mention goes to Hayder Ali, who guided me through the entire journey. He wasn’t pushy, just genuinely professional and supportive, which made the experience pleasant from start to finish. It’s rare these days to find someone who takes the time to make sure the customer feels comfortable, and that made all the difference.

The biggest win is the saving - I’m now spending a lot less compared to my BMW 3 Series, while still getting all the comfort, technology, and space I wanted in my next car. I came away feeling like I’d made a smart choice, not just financially but also in terms of service quality.

All in all, this was a really positive and memorable car-buying experience. If you’re considering making a change, I’d highly recommend checking out the website, downloading the app for convenience, and asking for Hayder Ali when you visit - you’ll be in good hands.

19 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that the transition to your Tucson was smooth and that our website and booking process were straightforward for you. It's great to know that our service, especially the clear paperwork process, stood out. We appreciate your recommendation and are glad you're enjoying the savings and comfort!

Classificada 5 em 5 estrelas

Hyundai Kona is the perfect car for me..

Elliot Falkner was extremely helpful in finding a suitable car for me. He was thorough in explaining all details about the Hyundai Kona and made me feel very confident that I had chosen the right vehicle.
I would be very happy to refer anyone buying a car to Elliott and Richmond Hyundai.

12 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that you found the perfect car with our help. It's great to know that the details about the Hyundai Kona gave you confidence in your choice. We appreciate your recommendation!

Classificada 5 em 5 estrelas

Excellent service!

Bought a used Tuscon from the Guildford branch last week. Dealt with Oliver who was very helpful and friendly, both selling us the car and after sales service. I was expecting a hard sell from a ‘typical salesman’ and instead got a really decent and genuine guy who wanted us to have a great experience. Would definitely recommend. Very happy with the car too!!

29 de agosto de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a great experience at our Guildford branch. It's great to know that you found our service helpful and friendly, and that you are happy with your car. We appreciate your recommendation!

Classificada 5 em 5 estrelas

An easy new car purchase!

Another absolutely, painless purchase of a new car with Nic Martin at Hyundai.
No forced sale or pressure, just facts and advice given. Highly recommended!!!

3 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

Thank you for your wonderful feedback! We’re so pleased to hear that Nic made your car purchase experience smooth. We look forward to welcoming you back in the future!

Classificada 5 em 5 estrelas

Friendly, professional dealership

Having spent Bank holiday Monday visiting various car dealerships in search of a new car, I was very impressed with the service I received at Richmond Hyundai Guildford. We were greeted and offered a drink by the receptionist as soon as we walked in and didn’t have to wait to speak to a salesperson.
Elliott was friendly and professional and his product knowledge was excellent. He took time to explain my options to me and facilitated a test drive within a few minutes.
Definitely the most positive experience of a car sales showroom I had that day.

25 de agosto de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

Hi Cheryl, we are happy to hear that you had such a wonderful experience. Thank you for sharing your positive feedback with us!

Classificada 5 em 5 estrelas

What’s not to like

Really easy, relaxed process with no pressure. Can’t fault Elliot who was helpful, knowledgeable and made me a coffee! All in all I would thoroughly recommend Guildford Hyundai. It made parting with cash a painless process!

28 de agosto de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

Thank you for your kind review, Mr Adams! On behalf of Elliott and the rest of the team here at Guildford Hyundai, we wish you many safe journeys!

Classificada 5 em 5 estrelas

Just like the staff there it’s the 4th…

Just like the staff there it’s the 4th car I have bought from them. They give you the relevant information you need about gap insurance and the other stuff but are not over pushy trying to make you buy them.

25 de agosto de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

Hi David, thank you so much for the lovely review! We appreciate your continued business and hope to see you again in the future!

Classificada 5 em 5 estrelas

Great service all round.

Great service all round.. helpful personable staff. Love my new car!

25 de agosto de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

Hi Susan, we're so glad you enjoyed your recent experience! Thank you for the positive feedback; we're pleased to know you love your new car!

Classificada 5 em 5 estrelas

Couldn’t fault my experience at Hyundai…

Couldn’t fault my experience at Hyundai Richmond Motor group at Guildford at all. Quick and easy and felt at ease the whole time. Special thanks to Elliot and Hayder too for the support throughout. Changing car isn’t an easy thing to do but I felt so reassured throughout!

25 de agosto de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

Hi Gracie, we're happy to hear that your experience was so great! Thank you for choosing Richmond Hyundai in Guildford!

Classificada 5 em 5 estrelas

Excellent customer service as always

Excellent customer service as always, this is my second purchase with Oliver who is incredibly helpful

18 de agosto de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

Good afternoon, thank you for rating and reviewing Richmond Hyundai in Guildford!

Classificada 5 em 5 estrelas

Elliot was very helpful throughout and…

Elliot was very helpful throughout and offered clear communication. Very happy with the car and support received during the process of selecting it.

17 de agosto de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

Hi Dan, we're happy to hear that the support you received was helpful and the communication was clear. Thank you for giving us 5 stars!

Classificada 5 em 5 estrelas

Just bought an Inster

Just bought an Inster. Very easy, very professional. Many thanks to Elliott.

19 de agosto de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

Dear Nick, we're happy to hear that your Hyundai INSTER purchase was so easy and professional. We appreciate your positive feedback and thank you for sharing your experience.

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