Richmond Motor Group - Guildford Hyundai Opiniões 

753
•
TrustScore: 5 em 5

4,9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We bought an MG car from Dylan Mogg at RMG Slyfield Green. Dylan was friendly, professional and had a good knowledge base. There was a “no pressure” sales talk and he answered all our questions fully... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and pat... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Good experience, without being exceptional. Pros: Friendliness of staff. Reasonable choice of suitable cars. Cons: Too many emails, without forewarning or explanation, between deposit and pick up.... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Concessionário Hyundai
  5. Concessionário Skoda
  6. Oficina de inspecção
  7. Serviço de motorista

Escrito pela empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informações de contacto

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Reino Unido

  • 01483 317 317

4,9

Excelente

TrustScore: 5 em 5

753 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(753)

1711 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sam was excellent and he made the…

Sam was excellent and he made the buying experience really pleasant.

17 de agosto de 2026
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're so happy to hear that our team made your buying experience a pleasant one. We appreciate your positive feedback!

Classificada 5 em 5 estrelas

We had the most amazing experience in…

We had the most amazing experience in Richmond Guildford. Special thanks to Abi who was the one assisted us the whole time. She was very helpful. Over-all the transaction was fast and smooth. To the team thank you so much for all of your help.

14 de agosto de 2026
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful feedback and five-star rating! We're delighted to hear that our team provided such helpful assistance and that your transaction was fast and smooth.

Classificada 5 em 5 estrelas

Elliott was great and helped out with a…

Elliott was great and helped out with a speedy handover when I needed it

12 de agosto de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We appreciate your fantastic review and five-star rating! We are delighted to hear that our team was able to assist with a speedy handover when you needed it.

Classificada 5 em 5 estrelas

Customer focused, friendly and efficient service.

Brought my Kona for its scheduled annual service this morning at 8am. Though I was supposed to use the auto locker to drop my keys, there was no need as Chris Ledesma, one of the service advisors, was there to greet me and immediately processed my booking. He went through it and asked if there are issues I am aware of that I wanted the shop to look at. Though I was booked for the whole day, he gave me a specific time frame of when I can come back to pick up my car. He updated me regularly and phoned me as soon as the car was ready. Didn’t have to wait long as well to pick up my car. That’s what you call a customer focused, friendly and efficient service. Thanks Chris for looking after me today. Your friendly and efficient service is much appreciated.

11 de agosto de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We are so pleased to hear about your positive experience with your recent service. It's wonderful to know that our team provided you with such customer-focused, friendly, and efficient service. We truly appreciate your kind words.

Classificada 5 em 5 estrelas

Many thanks to Elliot Falkner for his…

Many thanks to Elliot Falkner for his help and professionalism when buying our new car.
Great service from start to finish-thankyou

3 de agosto de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're so glad to hear that you received great service from start to finish and that our team member's help and professionalism made your car buying experience a positive one.

Classificada 5 em 5 estrelas

Warranty fix - great experience

Chris really looks after you in the parts / service department and Hyundai warranty is as good as its word. He's always available to talk to and calls back when he says he will which really makes all the difference. Ive got a lot of confidence in their Guildford branch as it was a good experience buying it too.

6 de agosto de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful feedback and 5-star rating! We're so glad to hear that our team member in the parts/service department provided such excellent service and that you had a good experience buying your car at our branch.

Classificada 5 em 5 estrelas

Nic was superb

Nic was superb, best ever experience when purchasing a vehicle. Everybody in the dealership was friendly and helpful, and made the whole experience very easy. Would definitely be to anyone.

30 de julho de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We appreciate your fantastic review and five-star rating! We are so glad that you had the best ever experience purchasing a vehicle and that our team was friendly and helpful.

Classificada 5 em 5 estrelas

My Car

​I Just Wanted to Share Some Well-Deserved Praise for Nic Martin at Hyundai Guilford. He Helped Me find the Perfect Car & Kept Me Informed at Every Stage of the Purchase. His Helpfulness & Great Communication Made the Whole Experience Fantastic. I Really Couldn't Have Asked for Better Service!

21 de julho de 2026
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're so pleased to hear about your fantastic experience! It's wonderful that our team member helped you find the perfect car and kept you informed throughout the process. We're glad their helpfulness and great communication made your experience so positive.

Classificada 5 em 5 estrelas

A no pressure car buying experience.

A no pressure car buying experience.
Staff were very friendly and attentive. Found the car, all done within a few days. Looking forward to hassle free motoring.

24 de julho de 2026
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're so glad to hear you had a no-pressure car buying experience and found our staff friendly and attentive! We hope you enjoy your hassle-free motoring.

Classificada 5 em 5 estrelas

Customer service was exemplary.

Customer service was exemplary.
From Receptionist to introduction to Sales Executive, namely Samuel Riggs.
Samuel provided us with clear helpful information and found us the car that matched our requirements very quickly.
Abaaz Alam also provided helpful information.
A pleasant experience.

24 de julho de 2026
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful feedback and 5-star rating! We're delighted to hear that our customer service was exemplary and that our team provided clear, helpful information, making your experience pleasant.

Classificada 5 em 5 estrelas

Very professional and friendly…

Very professional and friendly service.. Elliot showed me and explained about the car I was looking.. very helpful gentleman..

10 de julho de 2026
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful review! We're so glad to hear that you received professional and friendly service and found our team member to be very helpful and informative about the car you were interested in.

Classificada 5 em 5 estrelas

Professional, impartial and objective advice from Elliott

Worked with Elliott at Hyundai to buy my latest car . Elliott was great at listening to my needs and what I wanted from my next car. No pressure just respectful understanding and then provided various car options. He also worked with the wider Hyundai team to provide a viable package. Elliott is professional, respectful, and provided impartial, objective advice throughout the process. Would highly recommend seeking out Elliott if you want a car.

4 de julho de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're so pleased to hear about your excellent experience with us! It's wonderful that our team member listened to your needs and provided various options without pressure. We're glad you found their advice professional, respectful, and objective throughout the process.

Classificada 5 em 5 estrelas

Chris in the service department at Guildford is brilliant

Chris in the service department at Guildford is brilliant, helped us out of a spot not just once but twice, fabulous customer service, best service advisor ever!

6 de julho de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful review and five-star rating! We're so glad to hear that our service department provided such fabulous customer service and helped you out of a spot.

Classificada 5 em 5 estrelas

Nic M

Nic - Helpful from the very start. Answered all of our questions, however trivial. Flexible on arranging everything for us. Patient in explaining all of the new features. Thanks for making the whole process run smoothly.

7 de julho de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that our team was helpful from the start and patiently answered all your questions. We're glad we could make the process run smoothly for you.

Classificada 5 em 5 estrelas

We would like to compliment the Sales…

We would like to compliment the Sales Team for their professional and personable approach. Everything was straightforward without the usual inauthentic experience we normally experience with salespeople generally. We did not experience the usual rigmarole around agreeing on a fair price. We were reassured and a follow up call was made to ensure we were happy with the car. Our experience was so positive, we are in the process of buying another car from the Guildford Hyundai team.

2 de julho de 2026
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We are absolutely delighted to hear about your exceptional experience with us! It's wonderful to know that our team's professional and personable approach made your car-buying journey straightforward and reassuring. We are thrilled that you're so happy, and we look forward to assisting you with your second purchase.

Classificada 5 em 5 estrelas

Great service

Very smooth and easy purchase of our Tucson, at a great price. Elliot was extremely knowledgeable and helpful in turning the purchase around quickly and efficiently. Would definitely recommend

27 de junho de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We appreciate your positive feedback! We're happy to hear that your Tucson purchase was smooth and easy. It's great to know our team was knowledgeable and helpful, making the process quick and efficient. Thank you for recommending us!

Classificada 5 em 5 estrelas

The dealership is lovely,very well…

The dealership is lovely,very well presented, clean and a friendly team.We have been going there for many years and always a pleasant experience.
We have just dealt with Elliott Falkner there helping us purchase our Hyundai i20.He is very pleasant to deal with ,friendly professional, gave us good advice ,helpful and showed us the new extras of the i20.He kept us informed of it's delivery time and sent the relevant paperwork by email.Thank you Elliott.We enjoy our new i20.

29 de junho de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're so pleased to hear you had another pleasant experience with us and that our team is friendly and professional! It's wonderful that our team member provided excellent service, good advice, and kept you informed about your new i20's delivery. We're delighted you're enjoying your new car!

Classificada 5 em 5 estrelas

A big thank you to Elliot at Slyfield…

A big thank you to Elliot at Slyfield branch Guildford for making the purchase of our Hyundai Kona quick and easy, a credit to his company with excellent personable skills.

26 de junho de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We appreciate your positive feedback! We're happy to hear our team made your Hyundai Kona purchase quick and easy. Thank you for your kind words.

Classificada 5 em 5 estrelas

Nic was great

Nic was great. Very smooth process.

26 de junho de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We appreciate your kind words. We are so glad the process was smooth.

Classificada 5 em 5 estrelas

Warranty claim dealt with exceptionally

I am a happy customer as I had a warranty issue and the warranty was about to run out but Chris in the Guildford service dept managed to fit us in before the end date (which took some doing as they are very busy ) but they did the job assessed the warranty and then fitted the new EPB switch with no hassle at all very good service 👍

24 de junho de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We are so glad we could assist with your warranty issue before the deadline. It's wonderful to hear our team provided such good service and resolved everything smoothly. Thank you for your kind words!

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