My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedu... Ver mais
A empresa respondeu
Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedu... Ver mais
A empresa respondeu
We bought an MG car from Dylan Mogg at RMG Slyfield Green. Dylan was friendly, professional and had a good knowledge base. There was a “no pressure” sales talk and he answered all our questions fully... Ver mais
A empresa respondeu
I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and pat... Ver mais
A empresa respondeu
Good experience, without being exceptional. Pros: Friendliness of staff. Reasonable choice of suitable cars. Cons: Too many emails, without forewarning or explanation, between deposit and pick up.... Ver mais
A empresa respondeu
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Reino Unido
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Sam was excellent and he made the buying experience really pleasant.

Resposta da Richmond Motor Group - Guildford Hyundai
We had the most amazing experience in Richmond Guildford. Special thanks to Abi who was the one assisted us the whole time. She was very helpful. Over-all the transaction was fast and smooth. To the team thank you so much for all of your help.

Resposta da Richmond Motor Group - Guildford Hyundai
Elliott was great and helped out with a speedy handover when I needed it

Resposta da Richmond Motor Group - Guildford Hyundai
Brought my Kona for its scheduled annual service this morning at 8am. Though I was supposed to use the auto locker to drop my keys, there was no need as Chris Ledesma, one of the service advisors, was there to greet me and immediately processed my booking. He went through it and asked if there are issues I am aware of that I wanted the shop to look at. Though I was booked for the whole day, he gave me a specific time frame of when I can come back to pick up my car. He updated me regularly and phoned me as soon as the car was ready. Didn’t have to wait long as well to pick up my car. That’s what you call a customer focused, friendly and efficient service. Thanks Chris for looking after me today. Your friendly and efficient service is much appreciated.

Resposta da Richmond Motor Group - Guildford Hyundai
Many thanks to Elliot Falkner for his help and professionalism when buying our new car.
Great service from start to finish-thankyou

Resposta da Richmond Motor Group - Guildford Hyundai
Chris really looks after you in the parts / service department and Hyundai warranty is as good as its word. He's always available to talk to and calls back when he says he will which really makes all the difference. Ive got a lot of confidence in their Guildford branch as it was a good experience buying it too.

Resposta da Richmond Motor Group - Guildford Hyundai
Nic was superb, best ever experience when purchasing a vehicle. Everybody in the dealership was friendly and helpful, and made the whole experience very easy. Would definitely be to anyone.

Resposta da Richmond Motor Group - Guildford Hyundai
I Just Wanted to Share Some Well-Deserved Praise for Nic Martin at Hyundai Guilford. He Helped Me find the Perfect Car & Kept Me Informed at Every Stage of the Purchase. His Helpfulness & Great Communication Made the Whole Experience Fantastic. I Really Couldn't Have Asked for Better Service!

Resposta da Richmond Motor Group - Guildford Hyundai
A no pressure car buying experience.
Staff were very friendly and attentive. Found the car, all done within a few days. Looking forward to hassle free motoring.

Resposta da Richmond Motor Group - Guildford Hyundai
Customer service was exemplary.
From Receptionist to introduction to Sales Executive, namely Samuel Riggs.
Samuel provided us with clear helpful information and found us the car that matched our requirements very quickly.
Abaaz Alam also provided helpful information.
A pleasant experience.

Resposta da Richmond Motor Group - Guildford Hyundai
Very professional and friendly service.. Elliot showed me and explained about the car I was looking.. very helpful gentleman..

Resposta da Richmond Motor Group - Guildford Hyundai
Worked with Elliott at Hyundai to buy my latest car . Elliott was great at listening to my needs and what I wanted from my next car. No pressure just respectful understanding and then provided various car options. He also worked with the wider Hyundai team to provide a viable package. Elliott is professional, respectful, and provided impartial, objective advice throughout the process. Would highly recommend seeking out Elliott if you want a car.

Resposta da Richmond Motor Group - Guildford Hyundai
Chris in the service department at Guildford is brilliant, helped us out of a spot not just once but twice, fabulous customer service, best service advisor ever!

Resposta da Richmond Motor Group - Guildford Hyundai
Nic - Helpful from the very start. Answered all of our questions, however trivial. Flexible on arranging everything for us. Patient in explaining all of the new features. Thanks for making the whole process run smoothly.

Resposta da Richmond Motor Group - Guildford Hyundai
We would like to compliment the Sales Team for their professional and personable approach. Everything was straightforward without the usual inauthentic experience we normally experience with salespeople generally. We did not experience the usual rigmarole around agreeing on a fair price. We were reassured and a follow up call was made to ensure we were happy with the car. Our experience was so positive, we are in the process of buying another car from the Guildford Hyundai team.

Resposta da Richmond Motor Group - Guildford Hyundai
Very smooth and easy purchase of our Tucson, at a great price. Elliot was extremely knowledgeable and helpful in turning the purchase around quickly and efficiently. Would definitely recommend

Resposta da Richmond Motor Group - Guildford Hyundai
The dealership is lovely,very well presented, clean and a friendly team.We have been going there for many years and always a pleasant experience.
We have just dealt with Elliott Falkner there helping us purchase our Hyundai i20.He is very pleasant to deal with ,friendly professional, gave us good advice ,helpful and showed us the new extras of the i20.He kept us informed of it's delivery time and sent the relevant paperwork by email.Thank you Elliott.We enjoy our new i20.

Resposta da Richmond Motor Group - Guildford Hyundai
A big thank you to Elliot at Slyfield branch Guildford for making the purchase of our Hyundai Kona quick and easy, a credit to his company with excellent personable skills.

Resposta da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai
I am a happy customer as I had a warranty issue and the warranty was about to run out but Chris in the Guildford service dept managed to fit us in before the end date (which took some doing as they are very busy ) but they did the job assessed the warranty and then fitted the new EPB switch with no hassle at all very good service 👍

Resposta da Richmond Motor Group - Guildford Hyundai
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