Richmond Motor Group - Guildford Hyundai Opiniões 

753
•
TrustScore: 5 em 5

4,9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We bought an MG car from Dylan Mogg at RMG Slyfield Green. Dylan was friendly, professional and had a good knowledge base. There was a “no pressure” sales talk and he answered all our questions fully... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and pat... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Good experience, without being exceptional. Pros: Friendliness of staff. Reasonable choice of suitable cars. Cons: Too many emails, without forewarning or explanation, between deposit and pick up.... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Concessionário Hyundai
  5. Concessionário Skoda
  6. Oficina de inspecção
  7. Serviço de motorista

Escrito pela empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informações de contacto

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Reino Unido

  • 01483 317 317

4,9

Excelente

TrustScore: 5 em 5

753 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(753)

1710 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

Great service
Thank you Elliott for making the process of buying my new car so smooth. You explained everything so clearly and calmly and I'm really happy with my new car! Will highly reccommend both Guildford Hyundai and your service to others!

6 de dezembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that the car-buying process was smooth and that you are pleased with your new car. We appreciate you recommending our service to others!

Classificada 5 em 5 estrelas

Very helpful and professional …

Very helpful and professional and did not rush us to choose the car we wanted we also have another car we purchased from them

13 de dezembro de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We appreciate your kind words! We are so happy we could provide you with a helpful, professional, and unhurried car-buying experience. Thank you for your continued business!

Classificada 5 em 5 estrelas

Great service from start to finish

Great service from start to finish. The whole process was well managed by Sam.

13 de dezembro de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had such a positive experience. Thank you for your kind words; we appreciate your feedback.

Classificada 5 em 5 estrelas

Nic Martin was so fabulous we ended up…

Nic Martin was so fabulous we ended up buying 2 cars one each for my husband and I, he was very helpful not a pushy salesman, very patient with my endless questions, we are very satisfied

12 de dezembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had such a positive experience and appreciate your business. It's great to know our team was so helpful and patient as you found the perfect cars!

Classificada 5 em 5 estrelas

Very happy with my i20

Very happy with my i20, with help from Elliott - very knowledgable and an easy process!

11 de dezembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that you found the process easy and are very happy with your i20. We appreciate your positive feedback and thank you!

Classificada 5 em 5 estrelas

Purchase of new Tucson N line


We reckon that we would have been one of Nic Martin’s first customers back in 2015 when we bought our first Hyundai. So there we there we were yesterday taking possession of number 6.
It is a pleasure dealing with Nic - efficient, helpful, friendly and courteous - a credit to your Company

10 de dezembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that you've consistently had such positive experiences with us since 2015. It's great to know that you appreciate the efficient, helpful, and friendly service you've received. We appreciate your continued loyalty and thank you for your feedback.

Classificada 5 em 5 estrelas

Still best of the best by far !!

So I was helped by Elliott Falkner when I was looking to upgrade my Hyundai i10. He went through all the options, including costs, and payment options. Knows his stuff !!

Back to Mr Elliott Falkner ! Very Professional, and got the knowledge. Very easy to talk to, and excellent customer facing.

It was a pleasure dealing with Elliot, and will be back when I upgrade my car.

1 de dezembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that you found our team member helpful during your car upgrade. We appreciate your kind words regarding the professionalism and knowledge displayed. We look forward to assisting you again in the future!

Classificada 5 em 5 estrelas

Good experience .

Arrived at the Guildford branch unsure about exactly what we wanted and unsure about EV cars. Elliot introduced himself and from day one i felt reasured that i was in safe hands. Elliot was proffestional, polite, friendly and approachable . He was also very knowledgeable , and no question was too difficult to ask. We were carefully guided through all the options for the spec and price range we were looking at. Having never driven an automatic before, or EV car, Elliot was very flexible with his time and offered us plenty of time to test drive on 3 occations . There was no pushy sales work, and i think the company are aware there really is no need, when confident in their product.
The entire process from day one of walking into the sales room , to taking my EV car home , was completly smooth . All staff members were polite and made sure we were always taken care of. Thanks Elliot for a great experience , and for everything you did in the process of buying our car.

5 de dezembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a smooth and reassuring experience at our branch. We appreciate your kind words about our team member's professionalism, knowledge, and dedication to helping you find the perfect EV. We're glad we could support you through your purchase. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Hyundai Richmond Car Purchase with Elliott

Welcomed by Elliott on arrival, was courteous and hospitable while offering us a drink late on a Sunday afternoon and assisted us in our search for a car which fit our spec, price point and requirements. He trusted us on a test drive and carefully took us around our options, prices and availability. All in all, a great experience with a dealer who still understands what customer attention means! Great job Elliott

30 de novembro de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

Dear Mrs Milner, we're over the moon to know you enjoyed your car-purchasing experience so much! Thank you for choosing Richmond Hyundai in Guildford, and we wish you many happy miles ahead!

Classificada 5 em 5 estrelas

Serviced at Guildford branch.

I recently had my vehicle serviced at the Guildford branch and was looked after by Sean, my service manager. From start to finish, he was excellent. Sean kept me fully informed about what was happening throughout the process, which gave me real peace of mind. He was always pleasant, approachable, and genuinely easy to deal with.

Great service all round — thanks, Sean!

1 de dezembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a positive service experience at the Guildford branch. It's great to know the service manager kept you informed throughout the process. We appreciate your kind words and are grateful for your feedback.

Classificada 5 em 5 estrelas

Thrilled with my new car!

Was so lucky to be in the right place at the right time and find my perfect car. Elliott was so helpful, personable and efficient in helping with the sale and purchase. Thrilled!

1 de novembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy you found your perfect car! It's great to hear that the purchase process was efficient and helpful. Thank you for sharing your positive experience with us.

Classificada 5 em 5 estrelas

Elliot and Baz were extremely…

Elliot and Baz were extremely professional, giving us good advice and guidance every step of the way in helping us choose our new car. This is the second car we have purchased through Richmond, we are very happy with the service and professional approach of all involved.

27 de novembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that you found our team professional and helpful during your car selection. We appreciate your continued business and are glad you're satisfied with our service and approach. Thanks for your feedback!

Classificada 5 em 5 estrelas

We recently purchased a car from…

We recently purchased a car from Richmond Motor Group Guildford, and dealt with Elliot Falkner, who was extremely helpful and knowledgeable, a very good experience

22 de novembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a positive experience purchasing a car. We appreciate your kind words regarding the assistance you received; thank you for your feedback.

Classificada 5 em 5 estrelas

Great service, professional and personable

Great service. Very professional but also very persable. Good knowledge of car and very helpful in wanting to do the job correctly e.g. wanted to valet car first as i viewed the car at short notice and it wasn't ready to be putchased that day. Filled the car with petrol and even included matts. Also great in giving instructions and explanations to steps i needed to take with insurance and registering the car for tax. with other forms needing signing etc. Before driving the car home. Thank you Adrian and I'm extremely pleased with my new (ish) Hyundai car and the service and help received from the garage! :-)

30 de novembro de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're delighted you had such a positive experience! It's great to know the assistance with your new car, including the extra effort to prepare it and explain the necessary steps, was helpful. We appreciate your feedback and are pleased you're happy with your Hyundai.

Classificada 5 em 5 estrelas

A freindy and quick service and helpful…

A freindy and quick service and helpful and answer all the questions i wanted.

26 de novembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that our service was friendly and quick, and that we answered all your questions helpfully. Thank you!

Classificada 5 em 5 estrelas

Great car buying experience!

Great car buying experience!
Elliott was very knowledgeable and confidently answered all of the questions that I had which he did in a really friendly manner. During the whole process he was totally non-pushy which was very important to me. Thank you Elliot.

27 de novembro de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had a great car buying experience. We appreciate that our team member's knowledge and non-pushy approach were important to you. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Excellent customer service

Baz and Sam were absolutely fantastic from the very beginning. When I called to book an appointment, Sam answered immediately and was so welcoming. We weren’t sure which car would be right for us, but Baz provided excellent guidance and made the decision easy. Both of them went above and beyond to ensure the whole experience was seamless and enjoyable. Thank you for making it such a positive and memorable process!

12 de novembro de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that your experience was seamless and enjoyable. It's great to know that the guidance provided helped make your decision easier. We appreciate you taking the time to share your positive feedback!

Classificada 5 em 5 estrelas

Easy to book an appointment great service from Abbey and phone…

Easy to book an appointment and phone back with follow up questions. We dealt with Abbey at Guildford and she was very friendly, helpful and patient. She always got back to us when she said she would. Would definitely go back to them/her again.

22 de novembro de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that booking was easy and our team provided helpful follow-up. We appreciate your kind words regarding our friendly and patient service. Thank you for your feedback; we look forward to assisting you again.

Classificada 5 em 5 estrelas

Friendly

Friendly, courteous and efficient salesman who handled everything including the changeover in an easy manner.

24 de novembro de 2025
logótipo da Richmond Motor Group - Guildford Hyundai

Resposta da Richmond Motor Group - Guildford Hyundai

We're happy to hear that the salesperson was friendly, courteous, and efficient. We appreciate you taking the time to share your positive experience with us.

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