Richmond Motor Group - Hyundai Bognor Regis Opiniões 

536
•
TrustScore: 5 em 5

4,8

Hyundai Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great friendly service delivered by Maz Miah He was very clear and patient explaining everything with excellent product knowledge and insight as we went through the process of buying a car Ma... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really great service from Maz Miah at Hyundai Bognor Regis. Was so helpful throughout the process of buying my new car and answered any questions I had. Highly recommend.

A empresa respondeu

Classificada 5 em 5 estrelas

Great service from Maz Miah at Hyundai Bognor Regis. Purchased a car with him a few cars ago and then came back so my daughter could get her new car. Highly recommend

A empresa respondeu

Classificada 5 em 5 estrelas

Maz Miam was a really a great guy, can't thank him enough for all he did above and beyond! Would highly recommend all at Richmond Hyundai Bognor Regis

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Concessionário Hyundai
  5. Concessionário Skoda
  6. Oficina de inspecção
  7. Serviço de motorista

Escrito pela empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informações de contacto

  • Hyundai Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Reino Unido

  • 01243 583 185

4,8

Excelente

TrustScore: 5 em 5

536 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(536)

1710 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Excellent from start to finish

I recently purchased a Hyundai from RMG. I have to say the process was seamless from start to finish. Ben W and Finley M were two exceptional young men and very professional salesmen. No forceful extras, simply explaining what is available leaving the choice up to me. Communication from Ben Has been outstanding even to the level he responded to a query on his day off late in to the evening.

If you're gonna get a new car, I would highly recommend the Bognor Branch.

I truly hope both Fin and Ben are praised for their efforts and are an absolute credit to your organisation.

27 de outubro de 2025
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

Hi Michael, thank you for your fantastic review and five-star rating!

We’re delighted to hear that your experience at Richmond Hyundai Bognor Regis was seamless and that Ben W and Finley M provided such professional and attentive service.

We will make sure your kind comments and praise are shared with them. It’s wonderful to know they went above and beyond to assist you.

Thank you for recommending our branch, and we wish you many happy miles in your new Hyundai!

Best regards, Richmond Hyundai Bognor Regis.

Classificada 5 em 5 estrelas

Finley was fantastic

Finley was fantastic! He provided amazing customer service on our car purchase, understood the product and was professional and friendly. I highly recommend seeing him for your car purchase

30 de outubro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

Thank you for your fantastic review and recommendation, Fleur. We are delighted to hear that Finley provided such excellent customer service and made your car purchase experience so positive. We will make sure to pass along your kind words to him. Best regards, Richmond Hyundai Bognor Regis.

Classificada 5 em 5 estrelas

Great experience dealing with Ben from…

Great experience dealing with Ben from sales. From first contact Ben was helpful and professional gave me all the information I required, and sent me a filmed walk around the car. Arranged a test drive the next day, on arrival car was ready and getting going was straight forward. Ben was able to give clear answers to my questions and was helpful throughout, including part exchange. Agreed to purchase the car and collection was seamless and car well prepared. In all a great experience made all the better from the service I received form Ben. Many thanks

23 de outubro de 2025
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Resposta da Richmond Motor Group - Hyundai Bognor Regis

Thank you for your fantastic review and five-star rating, Mr C. We're thrilled to hear about your great experience at Richmond Hyundai Bognor Regis. Ben will be delighted to know his professionalism and helpfulness made the process seamless for you, from the initial contact to collecting your car. We truly appreciate your kind words and hope you enjoy your new vehicle. Best regards, Richmond Hyundai Bognor Regis.

Classificada 5 em 5 estrelas

This is a second car I have bought from…

This is a second car I have bought from the dealership and they could not be more helpful and went beyond expectations with the service.
This time, I had Louis.
He went out of his way to help out with everything i needed, communication was brilliant and was the perfect salesman. Highly recommended.

20 de outubro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

Thank you for your glowing review, Rochelle. We are delighted to hear that you had another positive experience at Richmond Hyundai Bognor Regis. It's wonderful to know that Louis provided exceptional service and went above and beyond to assist you. We truly appreciate your recommendation and look forward to welcoming you back in the future.

Classificada 5 em 5 estrelas

Buying a new car

We dealt with Finley who was very friendly, polite and easy to talk to. He made us feel at ease and nothing seemed a problem for him. He was very enthusiastic about the product he was selling and we didn't feel at any stage pressurised into making a decision too soon.

2 de outubro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

Thank you for your wonderful review and five-star rating, Customer. We’re delighted to hear about your positive experience at Richmond Hyundai Bognor Regis. It’s great to know that Finley’s friendly and professional approach made you feel at ease throughout the process. We’ll be sure to pass on your kind words to him. Best regards, Richmond Hyundai Bognor Regis.

Classificada 5 em 5 estrelas

Very welcoming & attentive

Very welcoming & attentive, as usual.
Very pleasant premises & staff.
Very happy to recommend this branch

13 de outubro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

Thank you for your kind review, Richard. We are delighted to hear that you found our premises and staff at Richmond Hyundai Bognor Regis welcoming and attentive. Your recommendation means a great deal to us, and we look forward to seeing you again in the future. Best regards, Richmond Hyundai Bognor Regis.

Classificada 4 em 5 estrelas

Good all around service …

Was a very easy and smooth service from choosing the car, to buying the car - all the sales people was great and very helpful.
Communication by emails was perfect.
A little disappointed as the valet of the car was not very good - think it was being rushed through, so not very clean inside.

1 de outubro de 2025
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

Hi Ann, thank you for taking the time to leave us a review and for your kind words about our sales team and the smooth process of purchasing your car. We’re pleased to hear you were happy with the communication throughout. However, we’re sorry to learn that the valet did not meet your expectations. Your feedback is valuable, and we’ll make sure to address this with our team to ensure improvements are made. Best regards, Richmond Hyundai Bognor Regis.

Classificada 5 em 5 estrelas

Maz Miah was very helpful

Maz Miah was very helpful. 10/10 experience

8 de outubro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

Hi Bae, thank you for your fantastic review and the 5-star rating! We're thrilled to hear that Maz Miah provided you with such a helpful and positive experience. We'll be sure to pass along your kind words. Best regards, Richmond Hyundai Bognor Regis.

Classificada 5 em 5 estrelas

Well done Ben 👏 thank you

Went to do a test drive, and came out 2hrs later with a superb car. Thanks to a lovely young salesman Benjamin WAWMAN, extremely professional and helpful. Ben really made sure the all process was smooth with out putting any pressure on the sale . He sorted straight away couple of minor issues with the car . Ben is certainly a credit to this establishment with the way he approached us and looked after us ..5 stars is well deserved. I do hope he'll still be there in a couple of years when we'll return to buy another Kona ..thank you 🙏

8 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that you had such a positive experience and drove away with a superb car! It's great to know the process was smooth and professional. Thank you for your kind words!

Classificada 5 em 5 estrelas

I brought a new car from richmond…

I brought a new car from richmond hyundai in bognor regis and maz miah made it such a good experience thankyou

3 de outubro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that your new car buying experience was so positive. Thank you for sharing your kind words; we appreciate your feedback.

Classificada 1 em 5 estrelas

very poor customer service

During the sales process everyone at Richmond Hyundai was friendly and helpful, but unfortunately once the deal was done the customer service completely disappeared.

I purchased a car from them to work as a taxi driver, and they gave me a green slip with a black bar across it, leaving me unable to use it. Instead, they applied for the logbook through the Post Office — the slowest method — and after over a month I am still without it. This has left me unable to work for 4 weeks.

Worse still, despite their promises to help me, they have now stopped replying to my emails. This lack of professionalism has caused me serious financial loss and unnecessary stress.

I am escalating this matter to the Motor Ombudsman and Trading Standards, as no customer should be treated this way.

Friendly faces at the point of sale are meaningless if the aftercare is this poor. Avoid this dealership if you want proper service and support.

1 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

Good evening,

Thank you for taking the time to share your feedback, and we’re genuinely sorry to hear about your recent experience.

We take allegations poor service extremely seriously, as they do not reflect the high standards we set for ourselves across our group.

That said, we’re committed to resolving concerns constructively and would welcome the opportunity to discuss this further. Please contact our customer care team directly at customerservice@richmondmotorgroup.com, referencing your full name, vehicle registration and number.

We value all feedback and remain committed to ensuring every customer feels fairly treated and fully informed.

Kind regards,
Izzy

Classificada 5 em 5 estrelas

This is my first time getting a car and…

This is my first time getting a car and maz Miah has been exceptional, he answered each and every question and made us feel confident and comfortable throughout the whole process, making sure we knew exactly what we are getting and taking the time to help us with our needs, I am very happy to say we are very confident and would definitely recommend this place thank you maz, just a quick update all the staff and team are polite and friendly and non judgmental of your situation I am so relieved and we are very happy with the new car thank you for all your help maz and making the whole process easy to manage, 10/10 service 🙂

29 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that your first car-buying experience was exceptional. It's great to know that Maz made you feel confident and comfortable by addressing your questions and needs. We appreciate your recommendation!

Classificada 5 em 5 estrelas

Great customer service

Great customer service, very easy to
Talk to, no hard sell. Quick and efficient

25 de setembro de 2025
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

We are happy to hear that you found our customer service great! We appreciate that you found us easy to talk to, quick, and efficient.

Classificada 5 em 5 estrelas

Collected new car today from Maz…

Collected new car today from Maz service was excellent.

22 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that your new car collection went smoothly with excellent service. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Amazing service

I purchased a Hyundai Tucson and had the best service from an amazing salesman called Maz. He was incredibly helpful and is an asset to this company. I would recommend anyone to go have a look at these wonderful cars and have the same amazing treatment that we received. Thanks Maz you’re amazing. Stephen Odell

21 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear you had such a positive experience purchasing your Hyundai Tucson. It's great to know that our team member was so helpful and provided amazing service. We appreciate your recommendation!

Classificada 5 em 5 estrelas

We have this stuff

We have this stuff, and that's coffee. Nice biscuits give information I needed. No missing around
It did not push me, to get something l did not what

19 de setembro de 2025
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that you enjoyed our coffee and biscuits and found the information helpful. We appreciate your positive feedback about our service and are delighted you felt no pressure.

Classificada 5 em 5 estrelas

Finley was really polite and helpful…

Finley was really polite and helpful and understood exactly what I was after. I didn’t feel any pressure to say yes to a car until I was really happy with it. He took the time to make sure I was happy with everything and explained the whole process and conditions of the sale. He kept me updated throughout the process and I was in my brand new car less than 2 weeks after I started browsing. Very impressed with the service - thank you!

18 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that you had such a positive experience! It's great to know that our team member was helpful and made you feel comfortable during the car-buying process. Thank you for your kind words and for choosing us.

Classificada 5 em 5 estrelas

I recently purchased a vehicle with the…

I recently purchased a vehicle with the help of Louis, and I couldn’t be happier with the experience. He was friendly, knowledgeable, and attentive without ever making me feel pressured. They took the time to answer all of my questions, explain features in detail, and made sure I felt confident in my decision.

18 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that you had a positive experience. It's great to know that we could answer your questions and provide detailed explanations. Thanks for your feedback.

Classificada 5 em 5 estrelas

Very welcoming Benjamin very nice guy…

Very welcoming Benjamin very nice guy got ourself a hyundai 75 plate well done Richmond hyundai .

17 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

We're happy you felt welcomed and that you are pleased with your Hyundai. It's great to know that you had a positive experience with our team. Thanks for your feedback.

Classificada 5 em 5 estrelas

Great customer service from Maz from…

Great customer service from Maz from purchasing our new car to collection. We received regular updates on progress & support where needed, we really appreciated his integrity and knowledge.
Very happy, thank you.

16 de setembro de 2025
Opinião espontânea
logótipo da Richmond Motor Group - Hyundai Bognor Regis

Resposta da Richmond Motor Group - Hyundai Bognor Regis

We appreciate you taking the time to leave us this wonderful review! We're happy to hear that you received great customer service and support throughout the car purchasing process. Thank you for choosing us!

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