Richmond Motor Group - MG Bognor Regis Opiniões 

299
•
TrustScore: 4.5 em 5

4,7

MG Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had a brilliant experience at MG with Ned. He was very approachable and friendly. Informative of the whole process and walked us through everything very well. Buying a brand new car is a big deal... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ned was extremely helpful; very knowledgeable and friendly and allowed us time to come to a conclusion as to which of several models suited us best. Also, unusually these days, not pushy or constantl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently upgraded my MG to a new model, and I couldn’t have asked for a better experience thanks to Ned Cox. Ned was friendly, knowledgeable and incredibly supportive throughout the whole pro... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went to book an MOT for my 5 year old MG3 last Wednesday, and on Thursday met with Aidan at MG Richmond Bognor. Aidan was extremely knowledgeable helpful and courteous and took time to understand our... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Concessionário Hyundai
  5. Concessionário Skoda
  6. Oficina de inspecção
  7. Serviço de motorista

Escrito pela empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informações de contacto

  • MG Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Reino Unido

  • 01243 584 333

4,7

Excelente

TrustScore: 4.5 em 5

299 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(299)

1710 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I would like to recommend Aidan for…

I would like to recommend Aidan for professional assistance for choosing a car!

12 de fevereiro de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Hi Anna, thank you for your great review and recommendation! Aidan will be very pleased with the feedback 😊

Classificada 5 em 5 estrelas

We inquired at the Bognor mg Richmond…

We inquired at the Bognor mg Richmond about a car on a Sunday just before 4pm and was invited to the show room that day to test drive the car Jake the salesman was very professional and we brought the car that day and all paperwork and details sorted very quickly and we have had follow up calls to check in with us about the car would definitely recommend a visit

22 de fevereiro de 2024
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Hi Mr. Gardner. Thank you for your positive review and recommendation. Jake will be over the moon with your 5-star rating and we're so pleased that you had a great experience. Thank you again and happy Friday! 😊

Classificada 5 em 5 estrelas

Absolutely great experience here

Absolutely great experience here .
Free coffee . Comfortable chairs nice friendly happy salesman . Nothing was too much trouble . Told me everything I needed to know about the cars I was interested in . And follow up emails etc incase I had any questions but I didn’t feel under pressure. Thank you all . I highly recommend this dealership 😊💯

17 de fevereiro de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, Wendie. Thank you for your fantastic review and recommendation, customer feedback means the world to us so we really appreciate it! We're thrilled that your experience was 5-stars and hope to see you again soon! 😊

Classificada 5 em 5 estrelas

Joshua was helpful and kept me updated…

Joshua was helpful and kept me updated and helped me to sort out my vehicle so I could drive away

16 de fevereiro de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Hi Julie. Thank you for your 5-star review. We're very glad that you were pleased with the service provided to you by Joshua and wish you all the best in your new car 😊

Classificada 5 em 5 estrelas

The sales staff are very helpful

The sales staff are very helpful, a lot of car showrooms you go in nobody comes up to you to ask if you need advice but at Richmond Motor they were very helpful.
And I went in a lot of times before asking for a test drive.

16 de fevereiro de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good afternoon, Chris. Thank you for this excellent review, we're happy to hear you had a 5-star experience at out MG Bognor Regis branch. I will be sure to pass your great comments along to the team. Kind regards.

Classificada 5 em 5 estrelas

Jack Heeley is your man!

Jack Heeley did a fine job trying to sell us a new car. We have however decided to get a different make and model. The offer he came up with for us was very decent. The only reason we didn’t buy was because we wanted all whistles and bells and the MG HS was just a bit lacking and we also wanted a Hybrid. But a big thanks to Jack for all his hard work. We would not hesitate to recommend him and Richmond Motors to anyone looking for a reasonably specced new car.

14 de fevereiro de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, thank you for taking the time to leave us a review. We're delighted to hear you had such a pleasurable experience at our MG Bognor Regis branch with Jack. I will make sure to pass your kind comments along. We look forward to hopefully welcoming you back in the future!

Classificada 5 em 5 estrelas

Skoda purchase Feb 2024

Very welcoming and happy to help. The least stressful experience I’ve had when buying a car. Options for financing were discussed and explained fully. The car was well presented and prepared before collection. My thanks to Joshua and Robin for their help.

7 de fevereiro de 2024
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good afternoon Mr Green, thank you for this glowing review! We're delighted to hear you had such a pleasant experience at out MG Bognor Regis branch. I will be sure to pass your kind words along to Joshua and Robin. We look forward to hopefully welcoming you back in the future. Kind regards.

Classificada 4 em 5 estrelas

Getting a faulty car replaced was hard…

Getting a faulty car replaced was hard work. The service reception Ian Horner was very helpful.

5 de fevereiro de 2024
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Hi Graham. Thank you for your honest and positive feedback. We're glad to know that Ian was a great help to you and please don't hesitate to contact us should you need further help in the future 😊

Classificada 5 em 5 estrelas

MG4 enquiry

We have recently made enquiries about an electric vehicle primarily the MG4, while we have decided, financial grounds, not to go ahead I would like to take this opportunity to thank your team, especially Joshua, for all the support and the test drive in the MG4

5 de fevereiro de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Dear customer. Thank you for your positive feedback - Customer service is very important to us and we're so pleased that you had a 5-star experience with Joshua. Thanks again! 😊

Classificada 5 em 5 estrelas

New MG from Richmond MG Bognor Regis

Picked up my new MG4 electric from Richmond MG Bognor Regis.
Joshua Smale did a fantastic job organising a test drive for me and helping me with finance and everything.
He is very helpful and answered all my questions (even the silly ones!!).
Thanks Joshua and Richmond MG for a fantastic experience! I particularly enjoyed the unveiling of my car. What a brilliant idea!!!!

10 de fevereiro de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, Andre. Thank you for taking the time to leave a review, we really appreciate it! We're so happy that you were impressed with the service from Joshua and wish you many happy miles in your MG4! 😊

Classificada 5 em 5 estrelas

5*’s for Joshua!

Having just bought a car from Richmonds, I just wanted to leave a glowing 5* review for Joshua Smale, who was very friendly, helpful, knowledgeable, & extremely professional. He made sure the sale was fast & smooth without being in the least bit pushy. I honestly don’t think I’ve ever felt so at ease at a car dealership!! A massive thank you to Joshua… I’m loving my new car & all its gadgets!!!

7 de fevereiro de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, Angela. Thank you for your 5-star feedback. Joshua will be delighted with your positive review and we're so pleased that you felt so at ease throughout your car-buying experience. Enjoy the car! Kind regards, Summer. 😊

Classificada 5 em 5 estrelas

Joshua was fantastic

Joshua was fantastic and assisted us with our purchase. He was also very patient with us which was helpful.

6 de janeiro de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Dear customer. Thank you for your 5-star review. We're so happy that you had a pleasant experience with Joshua and wish you all the best in your new motor!

Classificada 5 em 5 estrelas

Outstanding customer service from…

Outstanding customer service from Joshua Smale and the Richmond Group as a whole. Made the whole process of buying our MG ZS a pleasant and easy experience. Would definitely buy from them again and highly recommend them to anyone looking for a new car.

2 de fevereiro de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Dear customer. Thank you for your 5-star review and recommendation. I'm so glad that you had a pleasant car-buying experience with Joshua and the team and will be sure to pass on your praises!

Classificada 4 em 5 estrelas

Outstanding service from Richmond…

Outstanding service from Richmond Motor, special thanks to Chris Turner one of the sales managers who Helped us to buy our new MG ZS EV car and his sales assistant Sarah McCarthy.

23 de janeiro de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Hello Gholam. Thank you for your great feedback regarding your recent car-buying experience with Chris and Sarah. We wish you many happy miles in your ZS! 😊

Classificada 5 em 5 estrelas

Found the salesman (MAZ) very helpful

Found the salesman (MAZ) very helpful. Car was well presented.

30 de janeiro de 2024
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, Graham. Thank you for your kind feedback - We're so pleased that you had a great experience with Maz and wish you all the best with your car!

Classificada 1 em 5 estrelas

Completely disorganised servicing

Completely disorganised servicing. What should have taken half a day took 4, mainly because recall parts hadn't been ordered despite it being an obvious requirement. Apparently it costs £10 to return parts if they aren't needed so as a result I have 3 extra days without a car. Easy to see the company's priorities.

16 de janeiro de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Dear Grant. I'm very sorry that you're dissatisfied with your experience with our aftersales department. I understand your frustration and have passed your feedback on to our relevant team pending investigation. In the meantime, I ask that you email all relevant information, including your address and vehicle reg to customerservice@richmondmotorgroup.com. Thank you.

Classificada 5 em 5 estrelas

Buying a new car

From walking straight into the showroom Aidan made my wife a I very welcome offering tea coffee etc
Aidan asked what type of car we was interested in and then got the keys for the car showing us what the car had and what it could do.
Then we went back to the showroom to talk about the different options available for us after that we took the car out for a test drive and we really liked the car.
Chris was available to help out regarding our options and too was very helpful.
The only reason we didn’t purchase the car was because of a change of plan nothing to do with the car/ dealership
We are very grateful for Aidan and Chris for what they did for us and hopefully will return in the future to purchase a car

20 de janeiro de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Hi Mr. Hardy. Thank you for taking the time to feedback on your recent car-buying experience - it's always appreciated! We're very grateful for your honest and positive feedback and hope to see you again in the future should your circumstances change. I will be sure to pass your kind words on to Aidan, Chris and the team! Kind regards.

Classificada 5 em 5 estrelas

Five star experience

Really smooth process with Joshua Smale. Friendly service and he made it all very easy.

19 de janeiro de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Hi Daniel. Thank you for your 5-star feedback. We're very glad you had a smooth sales experience with Joshua and wish you all the best in your new car!

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