Richmond Motor Group - MG Bognor Regis Opiniões 

299
•
TrustScore: 4.5 em 5

4,7

MG Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had a brilliant experience at MG with Ned. He was very approachable and friendly. Informative of the whole process and walked us through everything very well. Buying a brand new car is a big deal... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ned was extremely helpful; very knowledgeable and friendly and allowed us time to come to a conclusion as to which of several models suited us best. Also, unusually these days, not pushy or constantl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently upgraded my MG to a new model, and I couldn’t have asked for a better experience thanks to Ned Cox. Ned was friendly, knowledgeable and incredibly supportive throughout the whole pro... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went to book an MOT for my 5 year old MG3 last Wednesday, and on Thursday met with Aidan at MG Richmond Bognor. Aidan was extremely knowledgeable helpful and courteous and took time to understand our... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Concessionário Hyundai
  5. Concessionário Skoda
  6. Oficina de inspecção
  7. Serviço de motorista

Escrito pela empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informações de contacto

  • MG Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Reino Unido

  • 01243 584 333

4,7

Excelente

TrustScore: 4.5 em 5

299 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(299)

1710 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent customer care.

Our sales process from start to finish was amazing. Naim looked after us from the beginning and I felt at ease and like nothing was too much trouble. All my questions were answered and I was treated with a real kindness. Car is amazing and we are so happy. However the sales experience was second to none. Thanks so much.

20 de junho de 2024
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logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good afternoon, Mrs. Matthews! We're grateful you took the time to leave a 5-star review. Your feedback is highly valued, and it's wonderful to know your experience was stress-free. Wishing you all the best with your new car and future endeavors!

Classificada 5 em 5 estrelas

Buy your MG from here

Came in to have a look around at a few MG’s. Was shown round by sales executive Matt. Very friendly and answered all questions I had. Friendly team. Nice atmosphere. Although I didn’t buy anything, if anyone is looking to get an MG, I’d highly recommend Bognor MG. Thank you again Matt.

15 de junho de 2024
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logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Thank you for your kind words! We're delighted to hear that you had an outstanding experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Classificada 5 em 5 estrelas

Great experience, with great customer care

Went for a test drive with my daughter today at Richmond motors. Aidan was super knowledgable and helpful with a warm and approachable manner from welcoming us at the door to answering all our queries with reassurance and honest appraisals of the car we were test driving. Our experience of car showrooms and sales people has not always been as positive so kudos to Aidan who made the whole experience an exciting and enjoyable time, with the added value of securing my daughters new car.

9 de junho de 2024
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Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, Hayley. Thank you for taking the time to leave us this valuable feedback. We're happy to hear you enjoyed your car buying experience with us, and I will be sure to pass your kind comments back to Aidan. We wish you many happy miles in your new ride! 😊

Classificada 5 em 5 estrelas

Na’im Beharie was very helpful and…

Na’im Beharie was very helpful and patient with me!

22 de maio de 2024
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logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, Helen. Thank you for this glowing 5-star review! We're delighted to hear Na'im provided you with excellent service and I will be sure to pass your kind words back to him. Enjoy your new ride!

Classificada 5 em 5 estrelas

The best new car and buying experience

I recently had the pleasure of dealing with MG, Bognor and their motability expert Aidan. From start to finish, the team was friendly and went out of their way to accommodate my needs. Even went as far as chatting superheroes with my son, who was very tired and fed up of looking at cars after a day of visiting all the local showrooms. I felt fully informed throughout the entire process, all my questions were answered and I was given lots of time to make my decision and 100% feel I chose the right car for me.
Aidan was really helpful, friendly and not once made me feel less worthy of having a new car on the motability scheme and as a disabled person (other dealerships, I found rude, dismissive and was made to feel unwelcome). Aidan ensured the process of trying out vehicles, ordering my car and collecting was smooth and fast! I collected my car within a month of placing the order, I still can't quite believe it!

I chose the MG ZS Exclusive, Automatic. The car is comfortable, easy to adjust settings and has great visibility. It's also higher up off the ground which helps with my poor mobility getting in and out, and the front seats are heated which is amazing for the pains in my pelvis and lower back.

I couldn't ask for more! I love my car and am so grateful to Aidan and the MG Bognor team for all their help in finding the right car for me. Thank you!

29 de maio de 2024
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logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning! A big thank you for the 5-star shout-out! Your detailed feedback is music to our ears, and we're over the moon to hear your motability scheme journey was as smooth as your new MG ZS's ride. We're thrilled to bits that our team made you feel like the VIP you are. Here's to many joyous adventures in your shiny new wheels and a future as bright as your car's headlights! <3

Classificada 5 em 5 estrelas

All good

Got the car I wanted, value good and experience good

21 de maio de 2024
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning Sharon! Thank you for taking the time to leave us a 5-star review! We wish you all the best in the future.

Classificada 5 em 5 estrelas

First Class from Start to Finish

We thought we would never find another dealer as attentive as the dealer we had used for our last 2 purchases. We only popped in to Richmond because we were in the area and we wanted to look at the new MG3.

Step in Joshua Smale! At no point did we ever feel under pressure to make a purchase - in fact on our first visit the branch had not yet had delivery of their MG3 demo. Josh took our details and true to his word, he called us as soon as they had one for us to look at.

Customer service is second to none from the entire team. Everyone was friendly and approachable - a special mention should also go to Sarah who was incredibly helpful.

The purchase process was efficient and easy, and was fully explained at every stage.

The handover was easy and again everything explained, with an assurance of as many more handovers or phone calls as we need to get used to the car's many functions.

A truly enjoyable experience from start to finish and the icing on the cake is that we absolutely love the car!

24 de maio de 2024
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logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Hey, Ms. Wilkinson! Thank you for taking the time to leave us a detailed 5-star review. We appreciate all feedback from our customers. We're so happy to hear that your experience with Richmond Motor Group was so positive! We're also very impressed to hear that Joshua and Sarah stood out to you and provided you with the best customer service. We wish you all the best in the future and with your new car!

Classificada 5 em 5 estrelas

Great service

Naim really looked after us well and was great at answering any questions that we had

25 de maio de 2024
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, Paul. Thank you for taking the time to leave us this glowing 5-star review. We're delighted to hear you enjoyed your experience with us, and I will be sure to pass your kind comments back to Naim. Enjoy your new ride! 🚗😊

Classificada 5 em 5 estrelas

Thank you Na’im at Bognor MG.

5 star service from Na’im who made sure everything ran smoothly and my car was perfect to drive away. Thank you!

21 de maio de 2024
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logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, Zoe. Thank you for this glowing 5-star review! It's great to hear Na'im provided you with excellent service, and I will be sure to pass your kind comments back to him! Enjoy your new ride. 😊🚗

Classificada 5 em 5 estrelas

Long search for new car finally accomplished

My wife and I needed a new car after 21 years as our last one finally expired. We visited many dealerships and bought from Richmond Bognor Regis for several reasons. The car we were interested in was well presented with full service history and the knowledgeable salesman ( Nev) helped us during our purchase. He excelled at subject knowledge, customer care and was a good communicator. When asked why most modern cars have thicker roof pillars every other dealer said “That’s how they are nowadays”. Nev said “They are like that to improve structural integrity and to boost their NCAP ratings”. Nev also took the time with my wife to make our test drive a very complete experience including going out a second time to show her the car’s acceleration and taking her out a third time to adjust the headrests. Just really great customer service.

20 de maio de 2024
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Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, Trevor. Wow what am amazing review. We're delighted to hear Nev provided you with excellent service and I will be sure to pass your review back to management so Nev can receive the recognition he deserves. We wish you many happy miles in your new ride and look forward to hopefully welcoming you back in the future! 😊

Classificada 5 em 5 estrelas

Great experience with salesman Jack…

Great experience with salesman Jack Heeley (Bognor) looked after from start to finish very professional would definitely do again

19 de maio de 2024
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Hey Trevor! Thank you for taking the time to leave us a 5-star review! We're glad to hear Jack stood out and gave you the best experience possible. All the best with the future.

Classificada 5 em 5 estrelas

Jack Heeley was a great salesman to…

Jack Heeley was a great salesman to deal with very knowledgeable and friendly great to buy our new MG with him

16 de maio de 2024
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logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, Sandy. Thank you for taking the time to leave this wonderful 5-star review. We're delighted to hear you enjoyed your car-buying experience with us, and I will be sure to pass your kind words back to Jack. We wish you many happy miles in your new ride! 😊

Classificada 5 em 5 estrelas

Was really impressed with Sarah today…

Was really impressed with Sarah today when I came in to look at some cars incredible knowledge and very helpful and professional would highly recommend her if you want an MG an asset to the company

11 de maio de 2024
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logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, Mr Thompson. Thank you for taking the time to leave us this valuable feedback, Sarah will be happy to hear she made your visit a great one! We look forward to hopefully welcoming you back in the future, kind regards. 😊

Classificada 5 em 5 estrelas

Excellent service by Aiden

Excellent service by Aiden , who was very knowledgeable about the cars on offer. I was very pleased with the service I received in exchanging our car for an automatic, which was all done very smoothly.

1 de maio de 2024
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logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

We're overjoyed with your 5-star review and truly appreciate the time you took to write it. It's uplifting to hear that our team member made such a positive impression on you. We extend our warmest wishes for all your future ventures.

Classificada 5 em 5 estrelas

New MG3 Hybrid +

We met up with Na’im Beharie at the Bognor Regis MG showroom to look around and test drive the new MG 3 Hybrid +.He instantly offered us a nice cup of tea before explained to us all the details of the new car.We had plenty of time to drive the car after and check out its merits.We received a good price for our P/X and are very happy to have placed an order with him for the Trophy version of the car.Na’im’s service was excellent and we look forward to seeing our new car soon.

5 de maio de 2024
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logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Hello Michael! We are extremely grateful for your 5-star review and truly appreciate the time you took to write it. It's uplifting to hear that our staff member made a lasting impression on you. We wish you all the best for your future endeavors.

Classificada 5 em 5 estrelas

We went here on our Daughter & Sisters…

We went here on our Daughter & Sisters recommendation's. We hate when you get out of the car your pounced on by a sales person. This was not the case here, we managed to have a look round before going inside, we were met by the lovely Aiden, who was patient with us! We didn’t know what we wanted. He asked what we were driving now, the colour & make. I told him I didn’t want another white SUV. We chated he showed us The MG rang I sat in the first , a smaller model I liked it ( hubby) didn’t! I liked blue hubby liked grey & the larger model! Aidan waited patiently, until we had finished debating! So it was decided on the larger MG but colour was still on the table! At this point I did feel sorry for this young Man! But he took it all in his stride. He offered us something to drink coffee tea water. Then we sat down & went through the options. He looked on his screen looked up at me & said how does a darker red sound? Now I was excited! We went & looked at the colour which Hubby & I loved then his grt news, “I’ve got one at the docks” 🙌deal done 3 wks later it’s sitting on my drive next to my Daughters 23 plate!! Thanks to Aidan & Richard Motors MG Bognor.

2 de abril de 2024
Opinião espontânea
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, Julie. Thank you for taking the time to leave us this excellent review. We're delighted to hear you had such a positive car-buying experience at our MG Bognor Regis branch, we pride ourselves on our relaxed, no-pressure sales approach and we're happy to hear you enjoyed it.
I will be sure to pass your kind comments back to Aiden, he will be happy to hear he made your visit a great one.
Enjoy your new ride and we look forward to hopefully welcoming you back in the future, kind regards. 😊

Classificada 5 em 5 estrelas

Politeness

Politeness
Made me and my family feel at ease
Helpful

7 de maio de 2024
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Resposta da Richmond Motor Group - MG Bognor Regis

Hey Lloyd! Thank you for taking the time to leave a 5* review! We really appreciate it! All the best with the future <3

Classificada 5 em 5 estrelas

Joshua was brilliant

Joshua was brilliant, he listened, made things easy (test drive, finances etc) and went above and beyond when I asked for the car to be ready early.

27 de abril de 2024
logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, Leon. Thank you for taking the time to leave us this great review. We're delighted to hear Joshua provided you with excellent service, and I will be sure to pass your kind comments back to him. We're happy you enjoyed the Richmond experience, and look forward to hopefully welcoming you back in the future. Kind regards. 😊

Classificada 5 em 5 estrelas

Jack Heeley is a great sales assistant

Jack Heeley is a great sales assistant, patient and worked a solution for me with bringing in a higher spec car. Although I chose not to go with MG, it was because of my car needs not the service Jack gave me. Thanks Jack for all your time.

26 de abril de 2024
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logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning. Thank you for taking the time to leave us this great review. We're happy to hear that Jack provided you with excellent service, and I will be sure to pass your kind comments back to him. We're glad to have been of service, kind regards.

Classificada 5 em 5 estrelas

We are very impressed with skoda in…

We are very impressed with skoda in bognor , Joshua was absolutely amazing such a great member , we ate so glad we went to skoda, amazing

24 de abril de 2024
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logótipo da Richmond Motor Group - MG Bognor Regis

Resposta da Richmond Motor Group - MG Bognor Regis

Good morning, Mr Collings. Thank you for your kind words. We're glad to have been of service, and Joshua will be happy to hear he made your car-buying experience a great one. Enjoy your new Skoda! 💚

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