Richmond Motor Group - Richmond Select Bognor Regis Opiniões 

241
•
TrustScore: 5 em 5

4,8

Richmond Select Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought a car from Richmond motor group very recently, I was seen by Emily. She made my first experience of buying a car from a car garage very pleasant, easy and quick. She informed me of everythin... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Our experience when first arriving to view a specific car seen online was very friendly and we were offered drinks. We were asked many questions about what sort of car we were looking for (used not n... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased a used car from the new Richmond Motors showroom in Bognor Regis. Had fantastic service from Emily. We had a problem with getting to the showroom, Emily kindly brought the car to our... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Would like to start by saying how professional and compassionate Chris from MG bognor was. He was a delight, no hard sale. I was fussy! Lol.. I could make up my mind on colour or model to start with,... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Concessionário Hyundai
  5. Concessionário Skoda
  6. Oficina de inspecção
  7. Serviço de motorista

Escrito pela empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informações de contacto

  • Richmond Select Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, Reino Unido

  • 02392 221 223

4,8

Excelente

TrustScore: 5 em 5

241 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(241)

1711 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

One of the best car purchasing experiences.

Very nice environment but the service itself was excellent. Was given plenty of information and options that suited my needs. I have already recommended them to my friends who are looking to buy a car.

1 de dezembro de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Dear customer. Thank you for your 5-star feedback. We're very pleased to hear that you were happy with the service and appreciate the recommendation too!

Classificada 5 em 5 estrelas

We dealt with Aiden Miles

We dealt with Aiden Miles, who made the buying process very easy and straight forward.
Thank you Aiden.

30 de outubro de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Good afternoon David, thank you for this great feedback. We're over the moon to hear Aiden provided you with a great car buying experience. We look forward to hopefully welcoming you back in the future! 😊

Classificada 5 em 5 estrelas

Sarah the sales adviser was extremely…

Sarah the sales adviser was extremely helpful in assisting with what the best car was to buy
The whole sales process was very good

10 de outubro de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Dear customer. Thank you for taking the time to leave a review, it's always appreciated! We're very pleased that Sarah was able to have been of service!

Classificada 5 em 5 estrelas

Sarah and Sandeep were great supporting…

Sarah and Sandeep were great supporting me to choose the best car possible in my price range

13 de outubro de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Hi Amy. Thank you for taking the time to feedback. We very happy to hear that Sarah and Sandeep provided you with great service.

Classificada 5 em 5 estrelas

new car

Richmond skoda Bognor regis, have some great looking car, and deals to suit all, pay them a visit

21 de setembro de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Hi Alan. Thank you for your kind words and comments, it's always appreciated! We're very glad you enjoyed your visit.

Classificada 5 em 5 estrelas

Highly recommend Richmond Select at…

Highly recommend Richmond Select at Bognor Regis. Just purchased a used car and Sarah and Robin were super helpful and patient. Sarah even came in in her day off as it was the only day I could view the car and go on a test drive. I felt no pressure to purchase and I will consider them again when I need to replace the car.

15 de setembro de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Hi Mark, thank you for your recommendation for our Richmond Select, Bognor Regis branch! I will be sure to pass your kind words along to Sarah. Enjoy your new car! 😊

Classificada 5 em 5 estrelas

A very friendly compitent and dedicated…

A very friendly compitent and dedicated professional team selling great cars.

13 de setembro de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Good morning, Mr. Greenaway. Thank you for your 5-star review! We're so pleased to know that you had a great car-buying experience and received professional and friendly service from the team.

Classificada 5 em 5 estrelas

Very happy!

I have had a great experience there from the moment I walked in, Aidan has been so helpful and informative and made the process so much easier for me (even though my situation was a bit tricky at first). He had great knowledge of the cars and all the extra products and explained everything so well. When Aidan was not available, Sandeep was just as happy to assist and helpful with everything I needed. I would definitely recommend asking for one of them to assist you when buying a car and you’ll receive great customer service!

8 de setembro de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Good morning, Angie. Thank you for your 5-star review and recommendation! Your kind words and comments about the service Aidan and Sandeep provided will certainly not go unmissed and we wish you many happy miles in your new car! 😊

Classificada 5 em 5 estrelas

Collected my 3rd new MG ZS from the…

Collected my 3rd new MG ZS from the Richmond group today ,Firstly - I would like to thank Neville on Sales for looking after me from start to finish ( Nothing was ever a problem - What a Nice Chap ! ) and I am rather fussy , Richard the Business manger who again was professional throughout and rather understanding with my queries , These boys deserve a massive pat on the back because of the way they operate for Richmond MG Bognor and the dealership should be soo proud of them especially in these hard retail times , See You Both In 2 years - Love Gray Drew,

7 de setembro de 2023
Opinião espontânea
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Hi Graham, we're overjoyed to hear you had such a positive experience at our Bognor Regis Branch! Neville and Richard will be happy to hear your kind words. Safe travels and enjoy your new ride!

Classificada 5 em 5 estrelas

Great customer service at Richmond motors.

Great customer service at Richmond motors from Sarah, very professional and made the process of part exchanging and buying another car easy.

12 de agosto de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Hi Lucy, thank you for your kind review!

Classificada 5 em 5 estrelas

Fantastic Experience

We’ve recently purchased a car from Richmonds Bognor and the service from Abbie Holloway and Ian has been exceptional. Not once did they make us feel pressured into buying a vehicle nor did they give the hard sale, they were very personable, made us feel comfortable and I can honestly say it’s the best experience we’ve ever had from a car dealership. I look forward to using Richmond- Bognor again in the near future and will be recommending them to all. 👏🏻

6 de agosto de 2023
Opinião espontânea
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Hi Kayleigh. Thank you for taking the time to leave a review and recommendation. It's always appreciated! I will be sure to pass on your kind words and comments and we hope to see you again in the future!

Classificada 5 em 5 estrelas

Excellent service.

I bought my vehicle at a distance and it was an efficient, fuss-free process from start to finish. The car was described accurately aided by a personalised video. When I arrived to collect the car it was beautifully presented and Aidan even picked me up from the train station. Highly recommended.

17 de julho de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Good morning, Paul. Thank you for taking the time to leave a review, it's always appreciated! We're so grateful that you put your trust in us for purchasing your car from afar and are so pleased that you're happy with the outcome. I will be sure to pass on your praises to Aidan! We wish you many happy miles in your new motor.

Classificada 5 em 5 estrelas

Fantastic service from start to finish at Bognor Regis

Fantastic service from start to finish!
Aidan and Robin were very friendly, polite, professional and attentive. The service was great and we are very pleased with our purchase. Would highly recommend and would use again.

15 de julho de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Good morning, Olivia. Thank you for your fantastic 5-star feedback, it's always appreciated! We're so pleased to hear that Aidan, Robin and the team gave you fantastic customer service and you had a great car-buying experience. We will be sure to pass on your kind words and recommendation. Have a lovely day!

Classificada 5 em 5 estrelas

A good buying experience…

We had a good buying experience at Richmond Select and we were helped by Aidan who put up with a lot from us! We originally went in for one specific car and came away with a different one that was far more modern and still staying at the price point we wanted. We changed our mind and we were very indecisive as to what car to go for (given our original plan) but this was no trouble for Aidan!

30 de junho de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Hi George, thank you for your kind words! We're pleased to know you had a great experience and that Aidan from our Richmond Bognor Regis team delivered fantastic customer service to you and your family! We hope to see you again in the future!

Classificada 5 em 5 estrelas

Very helpful and thorough

Very helpful and thorough. Couldn’t do enough for you. Our sales person Sarah was great, very knowledgeable and friendly. Car was ready when agreed and valeted.

19 de junho de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Good morning, Mr Fryer. Thank you for taking the time to leave a review, it's always appreciated! We're very happy to hear that Sarah and the team at Richmond Bognor Regis went above and beyond and provided you with excellent customer service. We hope you love your new car!

Classificada 3 em 5 estrelas

I recently had purchased an Octavia iV from Richmond

I recently had purchased a car from Richmond, and overall, I found the staff to be extremely friendly and professional. They made my time there enjoyable, and their work was satisfactory. However, there were a couple of areas where I encountered some issues that could use attention.

Firstly, I had a car with a known fault that I had specifically mentioned during the test drive. Unfortunately, it seemed that the staff members were unaware of this common issue (https://www DOT theguardian DOT com/money/2021/may/01/vw-audi-and-skoda-owners-angry-over-fault-in-sos-warning-system) which was a bit disappointing. It would have been better if they were familiar with such problems and could have addressed it proactively.

Secondly, there was one staff member who could benefit from additional training. However, the staff member was the epitome of professional and I do not blame them but the training they were provided with.

Thirdly, there was no charging cable in the boot of the car. It had promised but it could not be retrieved. In the end I was given a type 2 to type 2 connector, rather than the main connector. However on the Skoda website the type 2 to type 2 is £30 cheaper (RRP) than the mains connector.

Despite these shortcomings, I must emphasize that the overall experience was positive. The friendliness and professionalism of the staff created a welcoming environment, and their work was satisfactory. It would be great if the company could address these areas for improvement, particularly in terms of knowledge about common faults and ensuring accurate information is provided to customers.

Overall, I would recommend Richmond based on their friendly and professional staff.

20 de junho de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Good afternoon, Cameron. Thank you for taking the time to leave feedback regarding your recent experience at Richmond Bognor Regis. We appreciate all customer feedback, both good and bad and will utilise your comments to make sure we improve the customer experience in the future.

We're very pleased to hear that as a whole you were satisfied and had an enjoyable time throughout the car-buying process and found the staff friendly and professional. Please be assured that I have taken note of your review and passed this on to our management team.

We wish you many happy miles in your Škoda Octavia iV and hope to welcome you back to the showroom in the future. Kind regards.

Classificada 5 em 5 estrelas

Very friendly and thoroughly…

Very friendly and thoroughly professional staff.

15 de junho de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Good morning, Ms Fullman. Thank you for your 5-star rating. We're glad to have been of service!

Classificada 5 em 5 estrelas

My experience at Richmond Motors was a…

My experience at Richmond Motors was a very pleasant and informative one.
Sarah was extremely helpful with my car search and was able to find me exactly what I was looking for.
I was able to get the right finance option that suited my budget with her help.
All the staff is very helpful warm and welcoming at Richmond Motors.
I will recommend them for sure!

3 de junho de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Dear customer. Thank you for taking the time to leave a 5-star review and recommendation, it's always appreciated! Sarah and the team will be over the moon with your kind words and comments. Have a lovely day!

Classificada 5 em 5 estrelas

Looked after us very very well and got…

Looked after us very very well and got everything sorted for us extra helpful no pressure

13 de maio de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Hi Eric. Thank you for your 5-star review. We're glad you had a pleasant experience! Have a good day!

Classificada 5 em 5 estrelas

A very professional friendly service…

A very professional friendly service that made buying a car an enjoyable experience.

22 de abril de 2023
logótipo da Richmond Motor Group - Richmond Select Bognor Regis

Resposta da Richmond Motor Group - Richmond Select Bognor Regis

Good morning, Jerome. Thank you for your 5-star review. We're very pleased to hear that you had an enjoyable car-buying experience. Have a good day!

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