Richmond Motor Group - Suzuki Southampton Opiniões 

714
•
TrustScore: 5 em 5

4,9

Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Love my Suzuki, that's been confirmed by the amazing customer service today from Geoff and Charlie. Huge thank you for everything and making this a great experience for my mum. Here's to more wonderfu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A professional and helpful experience with Suzuki Richmond. Jag was very accommodating of my needs and went out of his way to find the right car within my needs and budget. The car arrived very quic... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Concessionário Hyundai
  5. Concessionário Skoda
  6. Oficina de inspecção
  7. Serviço de motorista

Escrito pela empresa

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Informações de contacto

  • Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, Reino Unido

  • 02380 873 888

4,9

Excelente

TrustScore: 5 em 5

714 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(714)

1711 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Del and Will were super helpful

Del and Will were super helpful, this is my 4th Suzuki now, love the car and they did me an amazing deal for my new one, which I love, it was super easy to swap for a new one over the phone, came to pick it up and everything was done professionally and smoothly, thank you both again and see you for the next one

28 de março de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We appreciate your continued loyalty and are so glad you had a super easy and professional experience. It's great to hear that you love your new Suzuki and the amazing deal we provided. We look forward to seeing you for your next one!

Classificada 5 em 5 estrelas

Positive experience

All the staff we spoke to were helpful and polite and our sales executive, Jagdeep Bhakar, was particularly friendly, knowledgeable and very patient with all our questions. It would be a pleasure to deal with him again in the future as he made it a positive experience for us both

26 de março de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful feedback! We're so glad to hear that our staff were helpful and polite, and that your sales executive was friendly, knowledgeable, and patient. We're happy you had a positive experience.

Classificada 5 em 5 estrelas

Thanks Jag

Thanks Jag! Very professional and patient, gave great advice and customer service! Thanks again for the extra touches!

27 de março de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We appreciate your fantastic review and five-star rating! We're happy to hear that you had a positive experience with the great advice and customer service.

Classificada 5 em 5 estrelas

Happy Customer

Saw what I wanted on Website so went out there on spec.

Very helpful salesman, Sam Beevers who wasn't at all pushy & came with me on a test drive.

Very happy with car so bought it. Smooth transaction with a part exchange allowed.

A clunking noise developed within a month so rang Garage & agreed to take it in to be looked at. Needs new D rings (bushes) which had to be ordered & was told a week.

After 10 days, I rang & the parts hadn't arrived to they chased it for me & car is now booked in. As it is under warranty, there is nothing to pay.

I would recommend & if I needed to purchase another car again, I would look there first.

11 de janeiro de 2026
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We're glad you found what you wanted and appreciated the helpful service during your purchase. We apologise for the clunking noise and delay with the parts. We appreciate your recommendation and would be happy to assist you again in the future.

Classificada 5 em 5 estrelas

Will Austin was very helpful and…

Will Austin was very helpful and friendly and not at all pushy. Very pleased with the service and the car. Thank you

26 de março de 2026
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We're happy to hear that you found our service helpful and friendly. It's great to know you are pleased with your car. Thank you for your feedback!

Classificada 5 em 5 estrelas

Kept updated through the process

I was kept updated through all the stages of the purchase, with politeness and efficiency.

26 de março de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We're happy to hear that you were kept informed during your purchase. Thank you for your kind words about our team's politeness and efficiency!

Classificada 5 em 5 estrelas

Came in to have a look at a Swift and…

Came in to have a look at a Swift and the salesman (Jag) was fantastic, answering any questions with honesty and passion also the sales manager (i think) Simon was very welcoming and willing to amswer any questions. On picking up the car it was full valeted and perfect, Jag then went through everything thoroughly and made sure i was completely happy with the purchase before I left. I would highly recommend Jag and the team at Richmond Suzuki for sales and service. A****

26 de março de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a fantastic experience! We appreciate your kind words regarding Jag's passion and honesty. It's great to know you were completely happy with your car and the thorough service we provided. Thank you for recommending us!

Classificada 5 em 5 estrelas

Jag made the purchase of our new car so…

Jag made the purchase of our new car so easy. He is knowledgeable and a pleasure to talk to. Highly recommend. Thanks Jag

25 de março de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful review! We're happy to hear that your new car purchase was easy and that you found Jag knowledgeable and pleasant.

Classificada 5 em 5 estrelas

Purchased a used MG

Purchased a used MG, great experience not pushy like other companies, very good experience.

23 de março de 2026
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a great experience purchasing your used MG! We appreciate your feedback regarding our non-pushy approach.

Classificada 5 em 5 estrelas

Excellent

Very helpful, information on everything given. Excellent. Kind and friendly.

20 de março de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful review and five-star rating! We're delighted that our team was helpful, kind, and provided excellent information.

Classificada 5 em 5 estrelas

Jag was friendly and informative

Jag was friendly and informative, explaining every step of the way

19 de março de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We're happy to hear that our explanation was helpful and friendly. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Vitara upgrade

Following our recent invite along to the upgrade event, all the staff were welcoming as always. Jag was our sales representative on this particular return to upgrade our Suzuki Vitara and he’s been excellent - super friendly and informative. All in all very happy customers 🙂

12 de março de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful review! We are so glad to hear that the staff made you feel welcome and that your sales representative was super friendly and informative. We are happy you're a satisfied customer!

Classificada 5 em 5 estrelas

FIVE STARS for Jagdeep Bhakar at Richmond Suzuki, Totton!

I arrived to collect our new car and was warmly welcomed by Jagdeep Bhakar, offered a drink and seat.

There was some technical difficulties registering the new car and this did take some time but Jags kept me informed and apologised for the delay.

With the car registered Jags went through the paper work and helped me set up the App that supports the vehicle.

I needed to collect some items out of my old car and Jags kindly drove the new one alongside it so it was easier for me to transfer my belongings.

Jags waited with me to ensure the App technology was working.

Jags was polite, kind and engaging in all our interactions - I couldn't have asked for more - Thank you

11 de março de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We're happy to hear that your new car collection experience was a positive one. We appreciate your kind words regarding the service you received, and we are so glad everything went smoothly despite the technical difficulties. Thank you!

Classificada 5 em 5 estrelas

everything was explained clearly and…

everything was explained clearly and all questions answered. When a problem arose, a way to solve it was found.

9 de março de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We're happy to hear that our explanations were clear and that we addressed all your questions effectively. We appreciate your feedback regarding the problem-solving.

Classificada 5 em 5 estrelas

Jag was excellent

Jag was excellent, showed me everything I needed to see and know about my new car and helped me set up the Suzuki connect app. He's the best 🤞

9 de março de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had such a positive experience! It's great to know that you felt well-informed and supported with the car and app setup.

Classificada 5 em 5 estrelas

We didn’t have any problems it all went…

We didn’t have any problems it all went very smoothly the sales man was very pleasant and easy to talk to got everything sorted out and collected on time.

2 de março de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We appreciate your positive feedback and are so glad to hear that your experience went smoothly. It's great knowing our team helped get everything sorted out for you. Thank you!

Classificada 5 em 5 estrelas

Very friendly

Just browsing but ended up buying a car so excellent sales guy.nothing pushy very polite and had everything explained until we understood ( being a bit older it takes a while )

1 de março de 2026
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had such a positive experience! We appreciate your feedback and are so glad the sales process was helpful and informative for you.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, couldn’t do enough for us. Very polite and welcoming and had a nice smile and a nice sense of humour. Thank you very much to Jag.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We're happy to hear that you enjoyed your experience. It's great to know our service was excellent, and we were polite, welcoming, and accommodating. Thank you for your feedback.

Classificada 5 em 5 estrelas

Welcoming and polite staff. Great customer service.

Welcoming and polite staff.
Knowledgeable and able to provide all information required.
Thank you Jag.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We appreciate your kind words and five-star rating! We're so glad to hear that our staff was welcoming, polite, and knowledgeable. Thank you for recognizing our team.

Classificada 5 em 5 estrelas

Was very happy with the service,nothing…

Was very happy with the service,nothing was too much trouble. Very friendly and made me fill welcome. And very happy with my car

21 de fevereiro de 2026
logótipo da Richmond Motor Group - Suzuki Southampton

Resposta da Richmond Motor Group - Suzuki Southampton

We're very happy you were pleased with our service and felt welcome. It's great to hear nothing was too much trouble, and you are happy with your car!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais