Ridgeandwalker Opiniões 16

TrustScore: 3 em 5

2,9

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Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

16 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 16% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Classificada 1 em 5 estrelas

The many reasons why this is a horrible company

This is a horrible company. The blouse they sent me was a different style and a different color from the one I ordered. The quality is cheap and appalling. The blouse had a hole in it. Their website says it accepts returns, but doesn't tell you that the cost of returning items to China is more than the value of the items. They also offered to refund me 75 percent of the cost of the item in COMPANY CREDIT. As if I would ever want to order from this company again. BUYER BEWARE. Not an American company, not a credible business.

20 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered on 4/9

I ordered on 4/9, a blue raincoat with standup collar, in cotten for around $50.. I received what is some kind of a coverup, not cotten, but like a rayon, not at all in a raincoat material, very flimsy material. I am returning to the address on the pkg after I take a pic. And, will inform my credit card.

7 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam Company in my Opinion, don’t buy!

Hear one hear all, do not, and I repeat, do not purchase anything from this, in my opinion, scam company. They have a phone number listed that is out of service. You will not be able to speak with someone about their defective merchandise unless you email them. I would never purchase, visit the site, or refer anyone to this company. If I’m lying, call the number on the website and see what you get.

30 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The jacket was poorly made

The jacket was poorly made. The fabric is very cheap and shiny. This is not an inexpensive item at $79.99. I bought a small because that usually fits, but it is too big. I tried to return it but they told me that I had to pay for the return shipment to China. I guess I will have to donate it or use it as a chef jacket for Halloween.

27 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

It’s alright

It’s alright. The color is much more muted in person. Looked like a bright coral online but it's closer to a dusty pink. Kept it anyway as it's a nice color for spring.

12 de março de 2026
Opinião espontânea
logótipo da Ridgeandwalker

Resposta da Ridgeandwalker

Hi Louise Bennett,

Glad to hear you still liked the color in the end and found it perfect for spring. We hear you on the shade looking more muted in person than online—that’s definitely not ideal and something we keep working to improve. If you’d like, feel free to reach out to us at support@ridgeandwalker.com and we’ll be happy to help further.

Best,
Ridge & Walker Customer service Team

Classificada 5 em 5 estrelas

Absolutely love the dress

Absolutely love the dress. Planning on order another color

15 de abril de 2026
Opinião espontânea
logótipo da Ridgeandwalker

Resposta da Ridgeandwalker

Hi Lina Marthe C,

We’re so happy to hear you absolutely love the dress—it really means a lot. It’s great that you’re already thinking about getting it in another color, sounds like a favorite in the making. If you ever need help choosing the next shade, we’re here for you. Enjoy wearing it!

Best,
Ridge & Walker Customer service Team

Classificada 3 em 5 estrelas

Really solid walking gear

Really solid walking gear. The jackets are great for breezy mornings. Deducting a star because they are constantly sold out of size Large. Please restock more often!

11 de março de 2026
Opinião espontânea
logótipo da Ridgeandwalker

Resposta da Ridgeandwalker

Hi Austin,

Thanks so much for your kind words about our walking gear—we’re really glad you’re enjoying the jackets, especially for those breezy mornings! We hear you on the size availability, and we understand how frustrating it can be when your size is out of stock. Our team is continuously working on restocking popular sizes like Large.

If you’d like, feel free to reach out to us at support@ridgeandwalker.com
and we’ll be happy to help further.

Best,
Ridge & Walker Team

Classificada 3 em 5 estrelas

Finally some good basics for men that…

Finally some good basics for men that don't have silly logos plastered all over them. My husband is very pleased with the polo shirts.

2 de março de 2026
Opinião espontânea
logótipo da Ridgeandwalker

Resposta da Ridgeandwalker

Hi James, thanks so much for your kind words—we’re really glad to hear your husband is pleased with the polo shirts and their clean, logo-free style. We also appreciate your feedback and are always looking to improve where we can. If there’s anything we could have done better, we’d love to hear more and help out. Feel free to reach us anytime at support@ridgeandwalker.com.

Best,
Ana
Ridge & Walker Customer service

Classificada 5 em 5 estrelas

The shoes are not only beautiful they…

The shoes are not only beautiful they are comfortable!

2 de abril de 2026
Opinião espontânea
logótipo da Ridgeandwalker

Resposta da Ridgeandwalker

Hi Emily,

It’s so nice to hear that you find the shoes both beautiful and comfortable—that’s exactly what we aim for. We really appreciate you taking the time to share your experience. Enjoy wearing them, and we hope they stay a favorite in your collection 🙂

Best,
Ana
Ridge & Walker Customer service

Classificada 3 em 5 estrelas

A bit disappointed in the shorts

A bit disappointed in the shorts. The inseam is shorter than stated and they ride up my thighs when I walk. The material is nice, though.

14 de março de 2026
Opinião espontânea
logótipo da Ridgeandwalker

Resposta da Ridgeandwalker

Hi Asher,

Thanks for sharing your feedback! We're glad to hear you liked the material of the shorts. We understand the inseam didn’t quite match your expectations, and we’d love to help find a solution that works for you. Feel free to reach out to us at support@ridgeandwalker.com so we can assist further.

Best,
Ana
Ridge & Walker Customer service

Classificada 3 em 5 estrelas

"Wish the website showed the clothes on

Wish the website showed the clothes on women of different ages. The fabric on the skirt I bought is much stiffer than it looked on the young model. Still decent, just not what I expected.

24 de março de 2026
Opinião espontânea
logótipo da Ridgeandwalker

Resposta da Ridgeandwalker

Hi Erick,

I hear you about wishing the clothes were shown on a wider range of ages. I’m glad the skirt worked out in the end, even if the fabric felt stiffer than expected. Your feedback is really helpful as we think about how to make our product images more realistic for everyone.

Best,
Ana
Ridge & Walker Customer service

Classificada 5 em 5 estrelas

Got a matching knit set for lounging

Got a matching knit set for lounging around the house and I absolutely love it. So soft and the color hasn't faded in the wash at all.

16 de março de 2026
Opinião espontânea
logótipo da Ridgeandwalker

Resposta da Ridgeandwalker

Hi Kenneth,

We’re so glad you love your matching knit set and that it’s stayed soft and vibrant after washing. It’s great to hear it’s perfect for relaxing at home. We really appreciate you sharing your experience with us.

Best,
Ana
Ridge & Walker Customer service

Classificada 3 em 5 estrelas

The top is cute but it wrinkles

The top is cute but it wrinkles terribly. I ironed it, sat in the car for 20 minutes, and it looked like I slept in it by the time I arrived at lunch. Needs a sturdier blend.

15 de março de 2026
Opinião espontânea
logótipo da Ridgeandwalker

Resposta da Ridgeandwalker

Hi Vincent,

We’re glad you liked the style of the top. We understand the wrinkling was frustrating, and we appreciate your feedback about wanting a sturdier fabric. If you’d like to discuss this further or need any assistance, please reach out to us at support@ridgeandwalker.com.

Best,
Ana
Ridge & Walker Customer service

Classificada 1 em 5 estrelas

Caution - Check main company Nordisk Flair here before purchasing.

Puzzled over review mentioning 8 days to receive, realized other reviewers are in Europe. Ordered a shirt 2-10, website stated 9-12 days to delivery. Tracking number didn't show any shipment info until 2-27. Did not leave Hong Kong airport until 3-3. Received item 3-10 - blouse was wrong color, polyester instead of linen, and mis-sized. "Office hours" on web site list no time zones, nowhere does it state company location or that all product comes from China. The customer service number is not valid. Repeated emails to support for delivery info generated responses from R&W, Nordisk Flair (supposed to be Scandinavian) & parent Nexora in China. Requiring dispute to get a refund.

9 de fevereiro de 2026
Opinião espontânea
logótipo da Ridgeandwalker

Resposta da Ridgeandwalker

Hi Janet,

We’re really sorry to hear about your experience. We’d like to investigate and resolve this for you, but we need a bit more information to locate your order. Could you please email us at support@ridgeandwalker.com with your order number so we can help?

Best,
Ana
Ridge & Walker Customer service

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