I have ordered a few times from Ridgeway and honestly I cannot fault them. Their service is very good. Website was easy to understand for a not so tech savvy person as myself, Picked the items, paid... Ver mais
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Leia as opiniões dos outros
Thought id add a review for my 3rd order from ridgeway frozen the last was a very bad experience This time the order came on day expected and all mice correct size A much better experience tha... Ver mais
Absolutely blown away by this company. Live in Devon and ordered mice from pinks to hoppers and they arrived fully frozen by lunchtime the next day. Very well packed in polystyrene box with dry ice p... Ver mais
Excellent all the time fast shipping always fresh and frozen on arrival I can always rely on their service
Informações sobre a empresa
Escrito pela empresa
For over a decade our team has helped supply high quality rodents and poultry for exotic animals all over the country. Our products are well researched and offer the best quality and value for money on the market. We purchase the right products for our animals, from high quality brands such as Habistat and Arcadia, but also sell our own brand products too. We have become a trusted source of knowledge within the exotics community for many years. Our commitment to great customer service is responsible for our long-lasting relationships with customers, many of whom we have been supplying frozen food for years. Our collection of frozen food includes rats, mice, multimammates, gerbils, hamsters and various poultry such as chicks and quail. We also stock larger items like rabbits, guinea pigs and ducks. If you’d like to see what we have in stock, please view our store.
Informações de contacto
Unit E Oyo Business Units, Fishers Grove, Fitzherbert Road, Farlington, PO6 1RG, Portsmouth, Reino Unido
- ridgewayexotics@yahoo.co.uk
- ridgewayfrozen.co.uk
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Excellent service
Excellent service. Efficient and kept me informed throughout the transactions etc.
Badly transported frogs
Booked in a transport for two atelopus hoogmoedi some very rare frogs in the UK it does say on their website they don't cover any losses in amphibians. However the condition they were dropped off in was embarrassing the male had a massive cut going down his back and had obviously been dropped and the female is entirely unresponsive and probably dead. Would not recommend for amphibians and to be honest seeing the neglect would not recommend for any animal
Do not use this company
Do not use this company, my item arrived damaged, I contacted the company via all methods, no response, no contact from them. I paid £7:49 just for delivery and the item was damaged. Non existent customer service.
Fantastic range of frozen prey items
Fantastic range of frozen prey items, available in all sizes - exactly what i was after. They arrived rock solid frozen the very next day as promised.
I will be using them again and highly reccomend to any reptile keepers
Bulk frozen mice
Absolutely blown away by this company. Live in Devon and ordered mice from pinks to hoppers and they arrived fully frozen by lunchtime the next day. Very well packed in polystyrene box with dry ice pellets, payed for pre 1pm delivery and very happy with DPD. Box labeled very clearly with dry ice warning, urgent 24 hour delivery and perishable labels. Would recommend to anyone in the South of England and will always use them to get my snake food
Every thing arrived promptly and all…
Every thing arrived promptly and all still frozen
Super fast delivery
Super fast delivery, arrived well packaged and perfectly frozen even in this warm weather A++++
Prompt delivery and quality products
Prompt delivery and quality products. Thankyou.
Customer service never responded
Customer service never responded when my acrylic enclosures lasted a few days before bowing.
Fast reliable delivery all still frozen…
Fast reliable delivery all still frozen on arrival.
Lovely sized rats and mice for our range of snakes 🐍 thankyou
First time ordering and won't be my last
First time ordering and won't be my last , well packed and frozen solid , well priced and professional, excellent company
Faultless shopping experience
I cannot find fault with this company I only order frozen mice but all 5 of my orders have been perfect the ordering process, despatch time, and delivery. I would buy in larger quantities but I don't want them getting freezer burnt but even with the delivery charge it still works out cheaper than buying them from my local pet.... Without a doubt I will continue ordering from here.
I ordered from Ridgeway, amazing as always
I ordered from Ridgeway and after i made the order i realised i had used the wrong address, a quick email to them and it was delivered on time to the correct house.
As always a great product, great delivery and always arrives in perfect frozen condition.
Disappointed in item packaging
I am a frequent buyer from this supplier and most of the time the orders are delivered in a decent condition but i have just received my order and a few of the items were slit open with the items falling out (mice). I normally store the items in the original packaging but i am unable to do that this time and im going to have to transfer into other storage. The items themselves were in good condition so no issue there, i just wish that there was a bit more care taken with packaging of items, especially when spending a decent amount of money on the items and delivery.
Always comes in well packaged and in…
Always comes in well packaged and in good condition.
Very quick to get it out to us and the…
Very quick to get it out to us and the website is very explicit asqell
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