Rijstextiles B.V. Opiniões 523

Ich habe das 1.Mal bestellt und bin von der Qualität begeistert.
Ich habe einen Jeansstoff und 2 Strickstoffe bestellt,fühlen sich sehr angenehm an und lassen sich prima verarbeiten.
Ich habe bestimmt nicht das letzte Mal bestellt

Placed my first order with them beginning of November and all was fine. Placed a subsequent larger order on the 26th November and it just went wrong from there… twice it was rejected at customs and I had to constantly chase for any help.. none was offered freely. Constantly being brushed off with comments about having to wait to find out why it was rejected (the first order went through fine 🤷🏼‍♀️) after 2 weeks of chasing they said I could cancel and have a refund, which I emailed and asked for on the 9th December, to which they replied that they had sent the parcel instead. 10th December I had a request from DPD to pay £57 in customs fees which I paid immediately (I was hopeful at this point) and that was the last of it. Since the 10th nothing has happened with the parcel.. I’ve spoken with DPD numerous times and they have all confirmed that it never left the Netherlands. Having emailed RIJS numerous times I am continually being brushed off with oh we’re waiting for DPD. I spoke with DPD again yesterday whom confirmed yet again that the Parcel NEVER left the Netherlands and is classed as lost. RIJS are not accepting this and are not willing to refund me anything until DPD get back to them! I’ve been chasing this for over 10 days!! And if they just cancelled and refunded me on the 9th as per my email request, I now wouldn’t be nearly £300 out of pocket right before Christmas.

I would not recommend dealing with this company if you want swift and helpful Customer service.

Just another company that cares more about getting your money and not helping when there is a problem.

Goede kawaliteit, snelle levering, vriendelijk zowel via telefoon en e-mail, ...

mooie lappen, kleur is iet wat anders dan op de foto online.
Snelle levering

I'm very satisfied with my surprise box this time, I received so many useful fabrics. Thank you.

Produits extraordinaire
Et magnifique.
Je regrette pas

Sehr guter und vertrauenswürdiger Onlineshop. Seit jahren bei dem bestellt. Immerwieder.

Quick delivery, nice materiel

Perfect!
I have ordered twice on RijsTextiles and I have nothing wrong to say :). I always received my orders in less than a week and products are of great quality and not expensive.
For a young entrepreneur like me, it really helps :).

Es ist alles bestens gelaufen. Sehr schöne Stoffe, gute Qualität und schnelle Lieferung. Ich werde wieder bestellen!

Exactly as described, and fast delivery, sooner then I expected

Große Auswahl, gute Qualität, faire Preise, schnelle Lieferung. Ich bin rundum zufrieden und bestelle gerne wieder hier

Snel geleverd, de kleuren zijn zoals verwacht.

Gerne wieder, super Qualität und schnelle Lieferung, absolut empfehlenswert

Mooie stoffen en snellere levering dan op de website stond! Superfijn 🙏🏻

Auch für kleinere Unternehmen ein super Verkäufer mit Mega Preisen !

Très bonne expérience !

Niks op aan te merken.

My first order was fine. International shipping started within 2 days.
For the second, 2 days have already passed, I asked when my package would be sent, they said the processing time is 10 days. I asked them to help me start in this week, because the delivery time is an plus 5 working days. That's more than 2 weeks in total... They say that there are 500 orders in front of me in the line. It was not written anywhere that, before I would have paid the money. I have deadlines, I am a fashion designer, And I asked them to help me again, they said no. It is so sad... I hope, that I will not loose my customers.