No replacement heads available to purchase for the last several weeks. Emailed customer service to know when they would be back in stock but no reply weeks later. Disappointing as I think the brush is... Ver mais
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Leia as opiniões dos outros
Great toothbrush, best I’ve ever bought, but unfortunately I have ordered new replacement heads and not received them. I have emailed twice but not received a reply. I wonder whether the company is... Ver mais
A empresa respondeu
I purchased the toothbrush on the advise of my Dental hygienist in April 2023 and it completely lived up to the expectations that she had told me it’s an amazing toothbrush but now August 24 .. it is... Ver mais
Great toothbrush 90 day battery was the biggest selling point for me because I was charging another brand off toothbrush 3 times a week after a few years use so I needed an upgrade. And it is quiet an... Ver mais
Informações sobre a empresa
Escrito pela empresa
Premium Oral-care company selling into Ireland & UK.
Informações de contacto
Irlanda
- risussmile.com
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No replacement heads available to…
No replacement heads available to purchase for the last several weeks. Emailed customer service to know when they would be back in stock but no reply weeks later. Disappointing as I think the brush is excellent.
Toothbrush heads
I cannot get replacement heads for my toothbrush. Has anyone else this issue?
The brush head was too big and ended up…
The brush head was too big and ended up infecting my gums and causing mouth ulcers, disappointed it didn’t work well for me.

Resposta da risussmile.com
Very prompt service use the best
Very prompt service, the best sonic tooth brush I have used, with a very long battery life
Customer response to a query
I purchased the toothbrush on the advise of my Dental hygienist in April 2023 and it completely lived up to the expectations that she had told me it’s an amazing toothbrush but now August 24 .. it is not charging .. ( I will admit in my case the 90 day charge never worked however it want an issue ) but I have sent 3 emails to the company as I believe the life expectancy of electric tooth brushes is 3-5 years I’ve already purchased replacement heads early in 2024 the last e mail was sent on the 15th August I cannot get a reply from the company .. the only course of communication appears to be e mail…. So now I’m gone back to my original electric tooth brush ( it’s not rissus ) I’m really disappointed with Risus customer care .. on the website it has 24/7 .. certainly in my case that is not true .. ..
excellent service
excellent service, good value for money. execution of purchase very easy to do
Very easy to order
Very easy to order, arrived within 2/3 working days, and the product is fantastic it’s my second time purchasing these toothbrush heads, best toothbrush I have ever used
A quick response to the order placed…
A quick response to the order placed and frequent updates to the status of the order.
Also a very good service from the Royal Mail in handling the delivery.
Poor delivery time & customer service
I had to chase 2 times via email to find out where my package was.
It took 3 weeks for the toothbrush heads to arrive. The company said it was a computer error.
I asked for the £5 delivery free to be refunded, as it was so late. I heard nothing back.
Not impressed with the service at all.

Resposta da risussmile.com
Great toothbrush
Great toothbrush, best I’ve ever bought, but unfortunately I have ordered new replacement heads and not received them. I have emailed twice but not received a reply. I wonder whether the company is still in existence.
Update: was informed that the company had issues with emails. Now received brush heads.

Resposta da risussmile.com
Helpful customer service
Great product. Very fast delivery and super customer service.
Great tooth brush
Great tooth brush, my teeth feel squeaky clean, I love it. I ordered it on Sunday and it was delivered on Tuesday. Fabulous service. I have recommended it to my friends
Fabulous toothbrush
Fabulous toothbrush. Gives the teeth that REALLY CLEAN feel after every brush and keeps them in pristine condition. Highly Recommend
Quick delivery and good price
Quick delivery and good price. Toothbrush was recommended by my hygenist.The brush is easy to use and effective.
Brilliant tooth brush love the signal…
Brilliant tooth brush love the signal that prompts you to brush the next side of your mouth means all teeth are getting equal brushing
Amazing Product & even better service!
Very good product and fast delivery…
Very good product and fast delivery very happy
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