Rivervale Opiniões 4636

TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered a new BMWi7, which is my dream car and from start to delivery date, everything was completed very smoothly and exactly to spec. Both Jim Mercer and Paul Rogers have been superb during this p... Ver mais

Classificada 5 em 5 estrelas

Great, informative communication with Lease/sales manager Jordan Nailard. The whole process was managed very well from my first query to receiveing my car, which was delivered on time and as agreed... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m a returning customer and Rivervale have been excellent every time. This experience has been just as smooth as the first. Communication has been clear, friendly and always timely, and everythin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The service from the Rivervale team was first class. Nothing was too much trouble. I was kept informed at all times and felt extremely confident with the information I was receiving. Would recommend a... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário de veículos motorizados
  2. Serviço de motorista
  3. Serviço de arrendamento

Escrito pela empresa

Rivervale provides leasing, servicing and vehicle management for cars, vans and minibuses.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ordered a new BMWi7

Ordered a new BMWi7, which is my dream car and from start to delivery date, everything was completed very smoothly and exactly to spec.
Both Jim Mercer and Paul Rogers have been superb during this process.
I have used Rivervale for many years now and they never fail to deliver, I certainly would not use anyone else.

15 de abril de 2026
Classificada 5 em 5 estrelas

Rivervale

Matt at Rivervale was knowledgeable about the product & options available allowing a stress free experience

14 de abril de 2026
logótipo da Rivervale

Resposta da Rivervale

Thank you for taking the time to leave us a review, Richard. We are glad to hear this and hope you enjoy your new wheels!

Classificada 5 em 5 estrelas

Great service from Rivervale start to…

Great service from Rivervale start to finish! Jim Mercer was my sales contact throughout it all. He sorted my order, got me a great deal and kept me updated on the delivery throughout. Thank you!

16 de abril de 2026
Opinião espontânea
logótipo da Rivervale

Resposta da Rivervale

Thanks you for your nice words, Ashley. We are thrilled to hear that you had great service, we hope you enjoy your new vehicle!

Classificada 5 em 5 estrelas

Professional, courteous & best price

Extremely courteous and professional.
Clearly understood my requirements and came up with the best price as well as offering the best service

Highly impressed and highly recommended.

15 de abril de 2026
logótipo da Rivervale

Resposta da Rivervale

Thank you so much for your recommendation, Jon. We really appreciate you taking the time to leave us such a nice review, we are glad to hear your experience was good. We hope to see you again next time, enjoy your new wheels!

Classificada 5 em 5 estrelas

The service from the Rivervale team was…

The service from the Rivervale team was first class. Nothing was too much trouble. I was kept informed at all times and felt extremely confident with the information I was receiving. Would recommend any time.

23 de março de 2026
logótipo da Rivervale

Resposta da Rivervale

thank you so much for your recommendation, Alison! We appreciate you taking the time other than leave us a review and glad your experience was good. We hope you enjoy your new wheels and hope to see you again next time!

Classificada 5 em 5 estrelas

Thanks Rivervale!

Great, informative communication with Lease/sales manager Jordan Nailard.
The whole process was managed very well from my first query to receiveing my car, which was delivered on time and as agreed and newly valeted.
Well done Rivervale 👏

13 de abril de 2026
logótipo da Rivervale

Resposta da Rivervale

Thank you for your nice words, Christopher. We are thrilled to hear this and hope you enjoy your new car!

Classificada 4 em 5 estrelas

My first leasing experience

This was my first leasing experience, everything was clearly explained and the team were patient with my many questions. Overall good experience and friendly customer service.

9 de abril de 2026
logótipo da Rivervale

Resposta da Rivervale

Hi Taylor,
Thank you for taking the time to leave us a review.
We’re really pleased to hear that you found the process clear, we appreciate you trusting Rivervale for your first lease, it means a lot.
We’re always looking at how we can improve, so while we’re grateful for your 4-star review, we’d also love to know what we could have done to make your experience a 5-star one. Any feedback would be really appreciated.
Thanks again for choosing Rivervale.
Best regards,
The Rivervale Team

Classificada 5 em 5 estrelas

I had the pleasure of dealing with Daniel Elms

I had the pleasure of dealing with Daniel Elms who was professional and helpful throughout the whole process. He returned every call and every email and is a credit to the organisation.

14 de abril de 2026
logótipo da Rivervale

Resposta da Rivervale

Thank you for your review we really appreciate it. We are glad to hear this and hope you enjoy your new wheels!

Classificada 5 em 5 estrelas

Great experience, top customer service

I recently leased a vehicle through Rivervale, and the whole experience was quick and stress free. I had an issue with delivery, no fault of the broker obviously but they were so helpful in the support they provided. 100% will use again.

14 de abril de 2026
Opinião espontânea
logótipo da Rivervale

Resposta da Rivervale

Thank you for your review, Alfie. We are sorry to hear you had an issue with delivery but we are glad it's all okay now. We appreciate your kind words and can't wait to see you again! Enjoy your new wheels!

Classificada 5 em 5 estrelas

Just taken delivery of my new van the…

Just taken delivery of my new van the kia PV5 , what a great van ! Shaun was great and sorted everything out, kept in touch along the way.

13 de abril de 2026
logótipo da Rivervale

Resposta da Rivervale

Thank you, Ross! We are thrilled to hear this and hope you enjoy your new van! Thank you for choosing Rivervale, we hope to see you again next time!

Classificada 5 em 5 estrelas

I was delighted with the service!!!

I was delighted with the service I received from Dan, Teresa and the team - it was quick, efficient and everything was very easy to understand and navigate.

20 de fevereiro de 2026
logótipo da Rivervale

Resposta da Rivervale

Thank you, Chris. We are glad to hear this and hope you enjoy your new wheels!

Classificada 5 em 5 estrelas

Another great experience with Rivervale

I’m a returning customer and Rivervale have been excellent every time. This experience has been just as smooth as the first. Communication has been clear, friendly and always timely, and everything has felt well organised and efficient. The service, the offers and the overall support have all been first class, and a lovely car too!

A special thank you to Jake and Ellie, who’ve both been brilliant. They’ve given great advice, kept me updated and made the whole process feel easy. They’re a real credit to the team and a big part of why I keep coming back.

I wouldn’t hesitate to recommend Rivervale.

9 de abril de 2026
logótipo da Rivervale

Resposta da Rivervale

Thank you so much for your recommendation, Alex. We appreciate you continuing to choose Rivervale. We hope you enjoy your new car and we hope to see you again next time!

Classificada 5 em 5 estrelas

Jordan

Ask for Jordan - nothing is too much trouble easy lease of vehicle matches or does the best price you won’t be disappointed!

Car arrived on date agreed literally no issues. Can’t fault Rivervale

10 de abril de 2026
logótipo da Rivervale

Resposta da Rivervale

Thank you so much for your review, Katie. We are so glad to hear this and hope you enjoy your new vehicle!

Classificada 5 em 5 estrelas

Rivervale deliver again... faultless

Jim at Rivervale made the ordering and delivery of my new vehicle simple.... well recommended!!

8 de abril de 2026
logótipo da Rivervale

Resposta da Rivervale

Thank you so much for your recommendation, Gregory. We really appreciate it and are glad your experience was simple. Enjoy your new wheels!

Classificada 5 em 5 estrelas

Always professional and ready to help

Always professional and ready to help , Jim goes that extra mile to ensure you get the right advice and a good deal .

8 de abril de 2026
logótipo da Rivervale

Resposta da Rivervale

Thank you for your nice words, John. We are glad to hear this and hope to see you again next time! Enjoy your new wheels!

Classificada 5 em 5 estrelas

Hassle free leasing.

Overall really happy with the service and support throughout the lease process. Simple and hassle free. Jake and the team took care of everything from first enquiry to delivery of the car. Always on hand to answer any questions and always quick to respond. Even after taking delivery the team are only a call away to help with anything that may arise.

7 de abril de 2026
logótipo da Rivervale

Resposta da Rivervale

Thank you for your kind words, Dan. We appreciate you taking the time other than leave us a review, we are thrilled to hear your process was simple. Enjoy your new wheels!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais