Custom garment does not fit - too bad
I purchased a custom, adult-themed garment and received fantastic support planning and ordering. It was really quite a good customer experience. When I received my item, I was ecstatic. The leather and workmanship was superb. The only problems is that it absolutely did not fit in some pretty critical areas. I conversed with Rizwards, who were again responsive until it became clear that I could not wear my item and it needed alteration. I was told to simply take it to a local tailor - who would have to remake a large portion of the item. I asked for Rizwards, instead, to remake the misfitting section and I could have a local tailor affix it. They agreed, but then did nothing. I received my order in July. They agreed to remake a portion in September and the last response I have received was in October saying they were very busy. It has been silence ever since despite multiple attempts to reach Rizwards. Now, I am stuck with an expensive, well-made - but useless to me - garment. Buyer beware.








