ROBERT ELECTRONICS Opiniões 

282
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great experience! Found the lowest price online, and shipping from Singapore via Germany went smoothly with zero customs fees. The hard drives work perfectly. I will definitely be buying from them aga... Ver mais

Classificada 5 em 5 estrelas

Great communication, then incorrect Royal Mail tracking number given so a bit of nervous chasing. Quick reply sorted things out smoothly and delivered promptly. Excellent service all round

Classificada 5 em 5 estrelas

I bought 3x20TB Seagate HDD's as it was about £100 cheaper each vs any other retailer and this seller offers 5 year warranty them self's. I was concerned about import TAX as they got shipped from... Ver mais

Classificada 4 em 5 estrelas

au vu des prix très bon site, par contre faire attention, même si il le précise en anglais, la plupart du temps c'est des produits d'occasion mais qui ont été reconditionnée et qui garantisse 5 ans p... Ver mais

Informações sobre a empresa

  1. Fabricante de hardware de computadores
  2. também em
  3. Loja de acessórios para computadores
  4. Loja de computadores e acessórios

Escrito pela empresa

We are dedicated to professional hard drive distributors, including new hard drives, Seagate factory re-certified hard drives, used hard drives Our team started out in Singapore and then relocated to the UK office where we have been in the online computer hard drives resale business for many years We established our US headquarters in 2025 we specialize in selling Seagate hard drives 1. Product quality assurance 2. Secure Payment - This is the safest way to transact online 3. Price advantage Our website www.robertelectronics.com www.robertelectronics.co.uk


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

282 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 40% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,5

Todas as opiniões

(282)

59 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great communication

Great communication, then incorrect Royal Mail tracking number given so a bit of nervous chasing. Quick reply sorted things out smoothly and delivered promptly. Excellent service all round

15 de setembro de 2026
Classificada 5 em 5 estrelas

Great experience

Great experience! Found the lowest price online, and shipping from Singapore via Germany went smoothly with zero customs fees. The hard drives work perfectly. I will definitely be buying from them again!

16 de setembro de 2026
Classificada 1 em 5 estrelas

Betrug

Betrug. Händler sitzt nicht in New Yirk sondern in Hong Kong. Verschickt Sendungsverfolgungsnummer die das Paketunternehmen nicht kennt und kassiert Geld.

14 de setembro de 2026
Opinião espontânea
logótipo da ROBERT ELECTRONICS

Resposta da ROBERT ELECTRONICS

To Whom It May Concern,

We take allegations of fraud with the utmost seriousness and categorically deny this accusation. Your claims are factually incorrect and demonstrate a misunderstanding of both our corporate structure and standard international logistics.

First (Corporate Entity): Robert Electronics is a registered U.S. corporation headquartered in Wyoming (not New York or Hong Kong). To provide competitive pricing and cover all EU import duties (DDP) on behalf of our European customers, we operate a global supply chain utilizing international fulfillment centers, including in Singapore. This is a standard and fully legal multinational business model.

Second (Tracking Mechanics): The tracking number provided to you is entirely legitimate. In cross-border e-commerce, customers are provided with a "last-mile" tracking number for their local carrier. By default, this number will show as "not found" or "inactive" in the local carrier's system until the package has physically completed its international transit, cleared EU customs, and been handed over to the local depot. This is standard logistical procedure, not deception.

Third (Buyer Protection & Verification): Because you have posted this unverified review without providing an order number, we are unable to identify you in our system or investigate your specific shipment. We operate strictly in compliance with international consumer protection laws. If your package is lost in transit, you are legally entitled to, and will receive, a full and immediate refund.

We require you to contact our support team at sales@robertelectronics.co.uk with your official order number so we can initiate a formal investigation into your shipment.

Legal & Compliance Team
Robert Electronics

Classificada 1 em 5 estrelas

La merce devo ancora vederla è 2 giorni…

La merce devo ancora vederla è 2 giorni che la dhl dice pacco in consegna..... ma il pacco non arriva inoltre non si riesce a vontattare sia nella chat vhebparlabsolo inglese che nel telefono........sono ancora qui in attesa e speriamo bene

28 de agosto de 2026
logótipo da ROBERT ELECTRONICS

Resposta da ROBERT ELECTRONICS

Dear Customer,

Thank you for your feedback. We completely understand your frustration when a local carrier, such as DHL, experiences delays during the final "out for delivery" stage. Unfortunately, once the package is handed over to the local courier for final routing, their daily delivery schedules are outside of our direct control.

However, upon reviewing your official DHL tracking information (Tracking: CP042319550DE), we see that your package has now been successfully delivered to you.

Regarding our customer service: as an international company, our live chat and primary support channels operate in English to efficiently assist a global customer base. However, we are always ready and available to help via email at sales@robertelectronics.com

We are glad that your order has safely arrived despite the courier's delay. Should you need any technical assistance with your item, please feel free to reach out to us directly.

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Greatly satisfied

Greatly satisfied! Shipping took a bit longer than expected but my package came in perfect condition. Great prices and helpful support.

8 de agosto de 2026
Classificada 4 em 5 estrelas

WD Ultrastar HC550 18TB(2 pieces), good experience.

Good experience. Delivery took some time due to unavailable product at first and then I accepted alternative. But still satisfied with wonderful communication and product delivery.

Price is very high but reasonable when compared to 2026 market.

Would recommend to fellow homelab builders.

1 de agosto de 2026
Classificada 5 em 5 estrelas

Very happy with my experience

I placed my order for two 14TB Ironwolf HDD drives on July 28th and they were delivered on August 14th. The drives were well packaged and worked great. Time will tell how long they will last since they were used drives.

In the current AI craze, I found the prices reasonable and the lowest I was able to find.

14 de agosto de 2026
Classificada 5 em 5 estrelas

I have purchased a couple of orders…

I have purchased a couple of orders from Robert Electronics (2x 12TB and 5x 14TB) and each order has been quickly processed, packaged perfectly and delivered quickly.

One of the 7 drives unfortunately failed, as is likely with any new or refurb'd drives, but as this was within the RMA period offered I reached out, providing the relevant evidence to show it was dead/dying and purchase confirmation, just to cover all bases.

The support were extremely helpful, clear about the process, outlined what I would need to support the return (harddrive packaging which I retained from the last order) and outlined upfront that there were industry wide effects that would impact the process, and checked i was okay with that.

The process did take a little while, but there is next to no stock anywhere, especially not for a reasonable price, so it is entirely understandable. They even offered to switch to a reimbursement if I didnt want to wait. They were incredibly approachable, polite, helpful and forth coming with information at every point of contact. The harddrive just arrived yesterday, and have put it straight into use.

I was a touch hesitant when first ordering from them last year given I had never purchased a refurb drive, which is why I only ordered 2 harddrives initially, but I truly would not have a hesitation with putting in many orders to come in the future.

5 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great

Great, the drives delivered seem to be in good order. Packaged well

18 de junho de 2026
Classificada 5 em 5 estrelas

Gave me a free upgrade and they have a 5 year warranty, very good!

I ordered two 24tb recertified drives and not only did they upgrade it for free to 28tb drives but when they arrived both the SMART and FARM data indicated they were practically brand new, manufactured 6 months ago and with about 2 hrs of usage. Obviously they were down-binned stock or data centre returns or something rather than used recerts, and they have been working extremely well so far. Effectively worked out at over 60% discount compared to new prices.

Delivery to UK was maybe 2 weeks, and it was well packaged to avoid damage. The company answered emails about stock etc, they obviously asked ChatGPT to "make it sound more british" and it came out a bit funny but that was fine. They're the only place offering a 5 year warranty and their reputation seems good, so hopefully they deliver on that if needed.

27 de junho de 2026
Classificada 3 em 5 estrelas

Refunded fine

Refunded fine, but refurbished Seagate HDD's, where Seagate just not sorted why they had been returned. Robert's had no return policy though - crazy, no idea what to do with them - Robert's just said hold on to them! I think they've stopped selling them now.

5 de julho de 2025

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