Rockatee Opiniões 

200
TrustScore: 3.5 em 5

3,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Great graphics, bright and vivid. Seems well attached to fabric - washed well. Good communication - decent shipping times - good follow thru. 4 stars because of lower quality of sweatshirt and th... Ver mais

Classificada 4 em 5 estrelas

Ordered a flag from Rockatee, it's well-made and durable. However, the order/tracking systems were pretty glitchy. The website kept having errors when trying to purchase on PC and shipping updates wou... Ver mais

Classificada 1 em 5 estrelas

Ordered a button down shirt in size XS, but couldn't even button it. Tried to see if an exchange was possible to size S, but they refused. Had me take shirt pictures with measurements and still they... Ver mais

Classificada 5 em 5 estrelas

I was really nervous about ordering a custom shirt from a random site, but just went for it because it's everything I was looking for, for a bridesmaid gift! ABSOLUTELY PERFECT! I definitely plan on o... Ver mais

Informações sobre a empresa

  1. Loja de estampagem de roupa
  2. Loja de roupa

Informação fornecida por diversas fontes externas

Pop culture shirts, sweatshirts and gifts


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

200 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(200)

21 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Order# 179040

Order# 179040
I ordered the Uncle Frank T-shirt and it is jokingly off center AND crooked. Was the person that made this drunk? I have sent two emails requesting a replacement with no response. If you do not resolve this soon, I will dispute the charge on my credit card.

16 de dezembro de 2017
Opinião espontânea
Classificada 2 em 5 estrelas

Not recommended

Ordered a ugly Christmas sweater on 11/20 and had to cancel my order due to a processing error and no delivery. Item never processed or printed. My money was refunded after multiple attempts.

13 de dezembro de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

NO SWEATER DELIVERED

I ordered my shirt, it says it was delivered. It is no where to be found. Customer Service won't email me back, and I really would like a refund. Since they answer here, I would like a refund for order #158583... if not I will definitely report this place.

11 de dezembro de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

Got to be a SCAM

This company has got to be a Scam. I ordered a shirt, it was horrible quality. I emailed them they said they would get me a 60% refund. Guess what I never received.....My refund. Emailed them to check the status and they sent me a generic email about the status of my shirt. Since they seem to respond here can anyone let me know the status before I report this to my credit card company as a scam?

Order Number: 116291

8 de dezembro de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

This is crazy!

This is crazy. Placed order weeks ago. Got email saying it shipped, but tracking 7 days later says it was not even picked up yet! I sent them an email and they said no worries and told me to check tracking number. UPS says a label was created but not in their possession yet, the retailer still has it. What the heck! They charged my account a few weeks ago, gave it a tracking number over a week ago and NO movement since! Wish I read these reviews weeks ago!
12/8/2017 - I don't understand how it can be shipped, given a tracking number, but it has not been shipped. My daughter really wanted this order for Christmas. Please email me. You have it on my order 148370.
12/27/2017 - They did as they said they would and credited my account for the shirt. I also just received the shirt in the mail. Have no idea why tracking number showed it was never picked up from them and shipped. Not sure if they are going recharge my credit card, but I'm ok with that since I received the shirt.

8 de dezembro de 2017
Opinião espontânea
logótipo da Rockatee

Resposta da Rockatee

Dear Mayberry,
Please give your order number? We will refund your money, I'm really sorry!

Classificada 1 em 5 estrelas

I placed an order 3 weeks ago

I placed an order 3 weeks ago. Have emailed customer support 2 separate times and have yet to get any response. Order shows “processing”.
Would NOT recommend ordering from this site ever!

5 de dezembro de 2017
Opinião espontânea
logótipo da Rockatee

Resposta da Rockatee

Hi Mike,
I'm really sorry, Please give me your order number? We will refund your money and send you a new shirt. Please

Classificada 1 em 5 estrelas

I bought a shirt from them

I bought a shirt from them, money was taken from my account but where is my stuff? I emailed them and no response. I want my order. Do I need to call the police? Where's my order!?

4 de dezembro de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

Missing part of my order!!!

I never recived one of the items that I purchased. I sent them an email, and I never got a response. I paid for two items and I want them both!!!! 😡

2 de dezembro de 2017
Opinião espontânea
logótipo da Rockatee

Resposta da Rockatee

Hello,
We really sorry ! We did send a new one shirt for you, you Please check email

Classificada 2 em 5 estrelas

I ordered a product and haven't got a …

I ordered a product and haven't got a confirmation email. I'm worried that I won't get it because it's past the expected shipping date and the money was deducted from my bank account. Wrote multiple emails to company and no reply and no phone number listed. Disappointed with company and their customer service.

1 de dezembro de 2017
Opinião espontânea
logótipo da Rockatee

Resposta da Rockatee

Hello,
we really sorry about that, We have responded via email ahroyer1495@gmail.com, you Please check email
Thank you very much

Classificada 1 em 5 estrelas

I ordered a shirt that I saw on a TV …

I ordered a shirt that I saw on a TV show. I tried it on when it arrived and it made me super itchy. So much I couldn't wear it anymore! I messaged the email I found on the website & the response time was poor. They told me that I could keep the shirt and receive 50% of my money back, but the issue is that it makes me itchy and I would just end up throwing it away along with the rest of my money. Can someone please help me get a full refund? I would return this shirt since I have no one else to give it to and it makes me super itchy!

1 de dezembro de 2017
Opinião espontânea
logótipo da Rockatee

Resposta da Rockatee

Hello,
We really sorry, we did refund 100% money for you, Please check email of you
Thank you very much

Classificada 1 em 5 estrelas

Is this a real company

Is this a real company? I place an order 2 weeks ago and have heard nothing. I've emailed support twice, and have heard nothing. When I track the order it says "in progress".

I think this company is a fraudulent company. DO NOT BUY anything from here.

30 de novembro de 2017
Opinião espontânea
logótipo da Rockatee

Resposta da Rockatee

Hi Jen,
Could you give me your order ID?

Classificada 1 em 5 estrelas

Made my order on Nov 6th and NO package!

Made my order on Nov. 6th and have written 3 emails about my order that still says processing when they claim it will process for 1 to 3 days and then ship. I am very unhappy with the lack of communication. Especially when my credit card has been charged!!!!! 😡

21 de novembro de 2017
Opinião espontânea
logótipo da Rockatee

Resposta da Rockatee

Hi Michelle,
Could you tell me your number ID?

Classificada 3 em 5 estrelas

The "red" letters on the shirts I …

The "red" letters on the shirts I ordered are faded. I washed the long sleeve tee and the letters faded even more (looks more like pink letters now). The quality of the shirts are good but I wouldn't order from there again.

5 de novembro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Thumbs up

My shirt came quickly, the quality was good, I would order again ,

3 de novembro de 2017
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais