Fyra stjärnor ges endast pga kvaliteten inte alltid lever upp till priserna. Men förövrigt, ÄLSKAR Rodebjer! Fantastiska kläder som är unika i sin design och form, trots alla år och olika kollektioner... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
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Kvalitén nu för tiden är under all kritik. Som om inte det vore nog så har man dessutom höjt priserna. Orkar inte reklamera fler plagg nu med defekter, antingen är de defekta redan när de kommer (för... Ver mais
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Jag har en kjol som gick sönder innan jag ens hade på mig den. Fick ingen återbetalning. Den skulle tydligen till en skräddare först och jag måste hämta upp den från en skräddare låååååångt bort istäl... Ver mais
A empresa respondeu
Alltid nöjd med mina inköp från Rodebjer. Fin kvalitet och bra passform. Känner mig alltid välklädd och fin i plaggen. Storlekar stämmer bra med måtten som finns i beskrivningen. Kan ibland tycka... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Established in New York City in 2000 by Carin Rodebjer, Rodebjer speaks to the strict hippie. Built at the intersection of Ludlow Street in New York, and a gravel path on the island of Gotland in the Baltic sea, Rodebjer balances the intensity of NYC with the rawness of Gotland – shaping the pragmatic maximalism and eclectic minimalism of Rodebjer. Rodebjer makes clothes for women on the move – made to last and designed to enhance everyday life.
Informações de contacto
Stora Nygatan 26, 11127, Stockholm, Suécia
- +46 8 525 197 02
- info@rodebjer.com
- rodebjer.com
A lovely brand with beautiful clothes
A lovely brand with beautiful clothes! The customer service are great and super helpful, 5/5.
24 de março de 2023
Opinião espontânea
Resposta da Rodebjer
Hi Christina! Thank you for your kind review! Have a wonderful weekend! Love, Rodebjer
Snabb leverans och trevlig kundsupport
17 de março de 2023
Opinião espontânea
Resposta da Rodebjer
Hej Lisa! Stort tack för ditt fina omdöme! Ha en fortsatt fin fredag. /Rodebjer
Friendly service and beautiful garments
17 de março de 2023
Opinião espontânea
Resposta da Rodebjer
Hi Hanna! Thank you for your kind words! Love, Rodebjer
Horrible customer service
Had a tough experience with returning pieces post holiday gift shopping, initially was not allowed to retrun items that I did not want/did not fit, but Rodebjer made it right and allowed me to return my pieces. Grateful for the help and appreciate the change of heart by Rodebjer. Thank you!
1 de fevereiro de 2023
Opinião espontânea
Resposta da Rodebjer
Hi Lynda!
Thank you for the feedback, and we are very sorry for the experience you’ve had. The holiday season is more hectic than usual, both for us as a brand and our couriers which sometimes can add to the response and delivery time.
Return labels to US are not automatically included in the parcels and is sent via email, but we can see that you have returned the items successfully and they are received at our warehouse.
Again, sorry for the delay, and please don’t hesitate to contact our customer service via email, telephone or chat if you have any questions or concerns, we are here and happy to help!
Problem med leverans - snabb hjälp!
Min leverans (som vanligtvis brukar vara snabb från Rodebjer) hade inte kommit fram på över en vecka. Mailade deras kundtjänst och inom samma dag hade de kontaktat DHL och rett ut problemet! Kunde gå och hämta min nya order redan dagen efteråt :)
15 de novembro de 2022
Opinião espontânea
Fick en vara UTAN retursedel
Fick en vara UTAN retursedel. Sökt dem i över en vecka på mejl och telefonnummer de angivit som man ej kommer fram på. De har endast 2 veckors retur rätt! Uselt, får noll återkoppling
22 de junho de 2022
Opinião espontânea
One of my favorite brand
One of my favorite brand, great experience in store, beautiful products.
Some products can get damaged a little quickly but so far, I could get everything fixed.
Really in love with the brand image as well !
10 de fevereiro de 2022
Opinião espontânea
Watch out UK shoppers
Watch out UK shoppers, my order was over priced on the website. It had been advertised at sale prices but was not reduced. Once that was corrected I was double charged at customs and my item had to be returned again due to incorrect pricing. When I eventually got it the fit was really not right so I returned it and was left with the tax bill. Customer services who had previously responded with the hour have now ignored my 3 emails for the better part of a week asking how I get this refund. Do not risk buying from them. I've got a £137 bill liability for a returned item now.
8 de julho de 2021
Opinião espontânea
Clothes are beautiful - customer service, not so much.
Clothes are beautiful and classy, but their online orders customer service is seriously lacking. I emailed inquiring about a return and they sent me a one line answer. I had a follow-up question (why I was charged their new policy of a return fee (in 2020??) even though when I placed the order it was still free shipping/free returns). They didn't even bother to reply.
Again, I really love their clothes, but I would suggest that you order through Boozt or another online retailer, Rodebjer.com's customer service is not up to the premier-quality they advertise.
17 de fevereiro de 2020
Opinião espontânea
Just Because It's Expensive Doesn't Mean It's Quality
Buyer beware, I have the 5500 sek Neil coat and it is covered in pills. Just because it's expensive it doesn't mean it's quality. Rodebjer has taken zero responsibility for the fact that the coat is not well manufactured.
21 de dezembro de 2019
Opinião espontânea
A Experiência Trustpilot
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