Rogueworx Opiniões 288

Sent me an email letting me know one of the parts wasn't in stock but they could send me another in a different color.

Simply incredible quality and service!
If I could give 6 stars I would, speaking from the point of view of a Mechanical Design Engineer for 30 years I can really appreciate the effort that has gone into designing the parts they sell, and the machining quality is simply superb. Add to this the friendly and responsive customer service, its really hard to believe that this is two guys working part time in-between their regular day-jobs! Thank you Rogueworx for what you do and making my much loved KC-02 operate so much better! Now PLEASE bring the Genesis Kits back into stock ASAP (pretty please)

I am very satisfied. The only thing I find a pity that some items are sold out too quickly. For example, some complete tuning kits or the like.

bought the MP rail for the finer resolution on the hop adjustments, and man it is beautiful!

Stellar communication, well packaged with swift delivery once dispatched.

I like trees!

Top du top super service client super produits rogueworx est ce qui se fait de mieux en terme de qualité et de diversité de pièces pour kc02
Je recommande totalement !

Great customer service and even better products

My order got cancelled because I called out the order waiting times on discord, some users have been waiting 7 months for their parts to arrive. They’ll probably mass report this review so it gets erased…
The reason for the delay of “1 month” was due to him being busy outside of his personal job, but that really holds no weight due to the other waiting customers and apparently it’s not a one man band.
If you have any trouble with the products and need help, if you have assembled it right but still having issues, it’ll be your fault, and impossible for it to be the product apparently.
The owner also mocked to hammering my order before cancelling it after kicking me from the discord group.
All in all, shiny parts, awful service, a bit more on the overpriced side.
Again, I know the discord group will read this, screen shot and ‘mock’ followed by having this comment deleted, that’s cool, they’re like that but, this is an honest review.

Products are overpriced and so far almost 2 months late on delivery and counting

Edit: Once these had arrived they were easy to install and came with outstanding fit and finish and once installed perform outstandingly i cannot thank RW enough for bringing these products to us despite the shipping times

now for the less good part while i appreciate that receiving negative feedback can be frustrating it needs to be taken with the best intentions in mind however this was clearly not the case once i had received my order.

there was a complimentary sticker that i assumes goes out with a few orders however mine seems to be unique on the backing of the sticker had some text with a remark about the negative review placed due to waiting times and lack of communications about this

I appreciate that running a business can be stressful and i wish RW the best but there Customer service and communications are lacking a tad.

the remark in question read as follows " Thanks for the 1 Star review, really makes it all worth it :)"
the snarky comment isn't appreciated.

3/5
product is amazing and the finish is great

customer relations and shipping leave more to be desired

Top quality as always! Hail saustrich!

J'ai aimé la disponibilité des pièces, mais j'ai rajouté 18€ en plus de la livraison pour la douane j'ai payer plus chère le transport que le piston en lui même

keep up the good work for a long time, you guys are impeccable

Rogueworx is one of the few companies which are truly listening to their customers. Moreover they find time to answer any questions, use community feedback to improve their parts. And all of it as a part time job.

If you wand to turn your Kaycee O2 into the Roll Royce of airsoft rifle, they're the company you're looking for!

I'm looking forward to the next GBBR to be improved by RW.

Au top ,envoie rapide sav au top piece super bien travailler rien a dire que du bonheur merci l equipe

Superbe site je recommande !

this is like a oasis! from kc02 owners
thx for global post service

i love this parts!

Great service did exactly what I needed
Great product finished superbly and fitted exactly
Thanks again

Superb quality, unmatched in the Airsoft world, beating even real steel companies.

High quality parts and expeditious deliveries! What makes Rogueworx above and beyond is their willingness to assist when you are struggling with the installation. Thanks again Plank!