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Rolenna Opiniões 46

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TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered a dress and paid $65. It took a few weeks to arrive and I was totally disappointed. The quality was TERRIBLE - felt like paper. I contacted Rolenna immediately to return and they went back a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Normally I don't leave reviews for sites, but this one is very well designed. The FAQ provides valuable information that answers those burning questions and the main catalogue is front and center on t... Ver mais

Classificada 5 em 5 estrelas

Really happy with my purchase. The material of the jacket I bought isn't see-through at all and it's very comfortable to wear for long periods. Would definitely recomment sizing up if you're between s... Ver mais

Classificada 5 em 5 estrelas

11/10! Really exceeded expectations! I’m over the moon with the quality, fit, design and customer service! Am going to be recommending this company to all my ladies :))

Informações sobre a empresa

Escrito pela empresa

Rolenna is confidence, made wearable. Clean design. Thoughtful details. Style that's effortlessly yours.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

46 opiniões

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Classificada 1 em 5 estrelas

I ordered a dress and paid $65

I ordered a dress and paid $65. It took a few weeks to arrive and I was totally disappointed. The quality was TERRIBLE - felt like paper. I contacted Rolenna immediately to return and they went back and forth several times making a 10% of value return or 30% store credit... They said there is a 30 day return policy and customs and international shipping delays could take longer than 30 days. So. I contacted my credit card company - Chase - and they gave me a full refund. I will NEVER shop from Rolenna again.

11 de abril de 2026
Opinião espontânea
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Resposta da Rolenna

Hi Jennifer,

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.

We sincerely apologize that the dress did not meet your expectations in terms of quality and that the return process felt frustrating. This is not the experience we want for our customers.

We understand your concerns regarding the delays and the options provided, and we appreciate you bringing this to our attention. Your feedback is important and helps us improve both our product quality and customer service.

We’d really appreciate the opportunity to look into this further and make things right. Please feel free to reach out to us directly at info@rolenna.com, and our team will be happy to assist you.

Warm regards,
Rolenna Team

Classificada 1 em 5 estrelas

This website is a total scam

This website is a total scam. I paid $100 for a dress for a formal work event. When it arrived it was clearly a polyester TEMU quality dress. The color was not the same. The website said it is a wrap dress. It is not. It has a zipper up the back and no tags in it other than “made in china”. I tried to request a refund as their website boasts easy 30 day refunds at no extra cost but they will only offer me a 40% refund. Do not order from them. It is not even a real store.

13 de abril de 2026
Opinião espontânea
logótipo da Rolenna

Resposta da Rolenna

Hi Melanie,

We’re sorry to hear about your experience and understand how disappointing this must be, especially for a formal work event. This is not the standard we aim to provide for our customers.

We’d like the opportunity to look into this further and help resolve the issue properly for you. Please contact our support team at info@rolenna.com
with your order details so we can review your case and assist you directly.

We appreciate your feedback and hope to have the chance to make this right.

Warm regards,
Rolenna Team

Classificada 5 em 5 estrelas

Highly recommend

Quality Dress
Accomodating customer service.
Highly recommend
And read the description espcially the sizing to avoid getting the bigger or smaller size.

1 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

It was a nice experience

ordered a suit and heels. The process was nice and easy. Had a few questions in the chat and the response was quick and specific. Items was worth the wait. It was a nice experience.

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

happy with the dress

Modern style that are high quality. Remarkable customer service that answers my quries. My bestfriend was happy with the dress cause it's was my gift for her birthday.

16 de março de 2026
Opinião espontânea

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