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Ron Smith & Co Ltd. Opiniões 825

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

After purchase I used the mower for the first time there seemed to be a fault as the electric cylinder kept cutting out. I emailed Ron Smith and had a response from Steffan virtually straight away. I... Ver mais

Classificada 5 em 5 estrelas

My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Extremely helpful and knowledgeable sales staff. Equipment arrived beautifully packaged and on time. Will definitely go to them again when we need to renew any more tools. Heartily recommend

A empresa respondeu

Informações sobre a empresa

  1. Loja de corta-relvas
  2. Centro de jardinagem
  3. Loja de artigos para paisagismo
  4. Reparação de corta-relvas
  5. Reparação de máquinas
  6. Loja de máquinas

Escrito pela empresa

We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.


Informações de contacto


4,9

Excelente

TrustScore: 5 em 5

825 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Dave Morgan

Good price, quick delivery, good experience.

25 de setembro de 2025
logótipo da Ron Smith & Co Ltd.

Resposta da Ron Smith & Co Ltd.

Thank you for your review, David! We’re glad you were happy with the price, quick delivery, and overall experience.

Classificada 5 em 5 estrelas

I found the staff member I spoke to…

I found the staff member I spoke to extremely helpful and informative.

16 de setembro de 2025
logótipo da Ron Smith & Co Ltd.

Resposta da Ron Smith & Co Ltd.

Thanks for your review, Paul. I found the staff member I spoke to extremely helpful and informative.

Classificada 5 em 5 estrelas

Good responsive customer service

Buying and delivery were straightforward. When we discovered we had purchased spare wheels unnecessarily, they responded quickly and without fuss. Companies prove themselves when things go wrong and Ron Smith definitely stepped up to the mark.

8 de setembro de 2025
logótipo da Ron Smith & Co Ltd.

Resposta da Ron Smith & Co Ltd.

Thanks for your review, Sharon. We’re glad you found ordering and delivery straightforward, and we really appreciate your kind words about our customer service. It’s great to know our team could resolve the spare wheels issue quickly and without fuss — we always aim to step up when something doesn’t go as planned.

Classificada 1 em 5 estrelas

Items wasn’t ready to click and collect

Items wasn’t ready to click and collect
.
Men seemed vague
Then they decided to help and one was BRILLIENT at them helping me

1 de setembro de 2025
logótipo da Ron Smith & Co Ltd.

Resposta da Ron Smith & Co Ltd.

We're disappointed to read your review.

We’re sorry your order wasn’t quite ready when you arrived. As mentioned during checkout, we always contact customers once their order is prepared for collection, usually within 24 hours (Monday–Friday). On this occasion, you came in before receiving that confirmation, which caused some initial confusion.

It’s great to hear our team could sort everything out for you in store.

Classificada 5 em 5 estrelas

Top contender

Communication excellent, delivery efficient and wide range of products to choose from.. from a returning customer

27 de agosto de 2025
logótipo da Ron Smith & Co Ltd.

Resposta da Ron Smith & Co Ltd.

Thank you!

Classificada 5 em 5 estrelas

Excellent

Very fast delivery and great product
Thanks.

26 de agosto de 2025
logótipo da Ron Smith & Co Ltd.

Resposta da Ron Smith & Co Ltd.

Thank you, Michael.

Classificada 5 em 5 estrelas

Very helpful

Very helpful, knowledgeable and supportive staff who answered any queries I had.

22 de agosto de 2025
logótipo da Ron Smith & Co Ltd.

Resposta da Ron Smith & Co Ltd.

Thank you, Stephen.

Classificada 5 em 5 estrelas

Excellent Husqvarna Robot mower advice and install

The advice from Ron Smith’s engineer who helped me select the right Huqsvarna robotic lawn for my garden was invaluable. He then came a few days later to install the mower and set up its mowing areas, keep out areas and schedules. It was invaluable to have this done by them. Since installation the mower has been happily looking after my lawn for me, doing a much neater job than I could manage with my old ride on mower and saving me hours every week. The app is easy to master and I can see what the mower is up to at any time.

19 de agosto de 2025
logótipo da Ron Smith & Co Ltd.

Resposta da Ron Smith & Co Ltd.

Thank you for your review, Brian.

Classificada 5 em 5 estrelas

Excellent Lawn Mower

I was looking for a lightweight lawnmower to cut our back grass to replace a much heavier petrol mower which I was finding difficult to manage. From the write-ups on the website I was able to identify a machine to meet my needs. I have just used it and it measured up to my expectations.

1 de agosto de 2025
logótipo da Ron Smith & Co Ltd.

Resposta da Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Steve.

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