Ordered a Jasper sofa w/ chaise, and the back cushions are absolutely terrible. It's been over a year and they've constantly leaked feathers the entire time. The casing that holds that feathers is def... Ver mais
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Leia as opiniões dos outros
I'm basically writing this review to counter some of the more negative reviews I've seen. Why? Because I have a housefull of Room and Board furniture, and have been a customer since 2003. Unlike most... Ver mais
Bought living room and bedroom furniture from them five years ago and couldn't be happier. Everything I received is in excellent condition, their customer service is second to none, and they stand by... Ver mais
I purchased a Room & Board dining table. After normal household use, the tabletop developed visible moisture rings and finish marks. Room & Board said it was not a defect and recommended using a dry i... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Loja de mobília para quartos
- Fabricante de móveis
- Loja de móveis para cozinha
- Loja de mobília para sala de estar
- Loja de mobiliário de escritório
Informação fornecida por diversas fontes externas
Modern furniture & home decor designed to fit your modern life. Explore handcrafted, American-made modern furniture at Room & Board.
Informações de contacto
Olson Memorial Hwy 4600, 55422, Minneapolis, Estados Unidos da América
- roomandboard.com
2,7
Mau
45 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivered desks did not match website pictures and description
We have two Rowan 60w 24d 30h Desks in Walnut. Upon delivery, they were unpacked and put in place. The desks do not look like that displayed on the website nor do they adhere to the description, "We hand select boards for color consistency when creating each piece of furniture but the color, grain patterns and other natural markings may vary." The front panel on one of the desks looks like something that wasn't completely stained. Anyone looking at it would ask what's wrong with that finish? The othe desk has a sideboard that doesn't match at all. Delivery guys insisted that all was alright even after our persistence. The customer service was terrible. One should not try to convince a customer that they are wrong.I was quite amazed that they admitted that they don't do a pre-inspection before delivery. Hopefully the replacements will match what is advertised on the website. I have purchased before from room and board without any issues.
23 de abril de 2022
Opinião espontânea
Fabulous product and excellent customer…
Fabulous product and excellent customer support. I will shop at Room and Board in the future for all my decorating needs.
19 de julho de 2021
Opinião espontânea
I got all my bedroom furniture on room…
I got all my bedroom furniture on room and board (for my new house).I love their stuff. They make all of it in the US and the quality is incredible.
25 de fevereiro de 2021
Opinião espontânea
Bought living room and bedroom…
Bought living room and bedroom furniture from them five years ago and couldn't be happier. Everything I received is in excellent condition, their customer service is second to none, and they stand by their products. They've come, free of charge, to service my furniture years after ordering them. Will definitely buy more from them in the future!
23 de dezembro de 2020
Opinião espontânea
Fantastic, professional company
My husband and I live in Chicago and have ordered from Room and Board for 23 years. Every piece of furniture is exceptionally well made. The sales people are always helpful and knowledgeable. We ordered a sleeper sofa with the help of Mathew in the Chicago store and he was fantastic.When they say the furniture will be ready in 4 weeks, the furniture has always been completed and ready to ship right on time. The delivery has always been professionally done....we have never had even a small scrape on a wall. It is such a pleasure doing business with this company.
12 de março de 2020
Opinião espontânea
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