Rowland Brothers International Opiniões 

86
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have never been in the position to have to use RBI and I am not the most confident person in the world. However, after about 7 weeks of calls and mails to and from a certain Maurizio Del Grosso who... Ver mais

Classificada 3 em 5 estrelas

The service was ok. The people we dealt with were personable. But we found it fairly confusing too. It would have been helpful to have had more explanation / clarity about what to expect, particularly... Ver mais

Classificada 4 em 5 estrelas

Communication with Rowland Brothers was excellent through the whole process in repatriating my husband following his sudden death whilst on a cruise in South America. Aldo in particular was very suppo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Such a great support and assistance at the most dificuilt time saying our last good-bye to our loved ones! Thank you with all my heart Maurizio Del Grosso helping me to send my Dad Ivan back home wit... Ver mais

Informações sobre a empresa

  1. Agente funerário
  2. Companhia de seguros de acidente

Escrito pela empresa

Rowland Brothers International provides repatriation services to families throughout the world. Our excellence in service is recognised by many Embassies throughout the world and the Foreign & Commonwealth Office. We provide the repatriation assistance helpline for the National Association of Funeral Directors and Society of Independent Funeral Directors.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

86 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,3

Todas as opiniões

(86)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Kola

I’m Kola, in United Kingdom, I want to deeply appreciate this consultant named Emilija , she is the best personality I have met, she was calm all through and always ready to help despite my silly questions. She is a great asset to Rowland brothers international. I won’t hesitate to give more stars and review if need be

17 de julho de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us.

Classificada 5 em 5 estrelas

Repatriation to England

Amazing from start to finish. Very thorough informative and kept us well informed with every step of the way

6 de julho de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us.

Classificada 5 em 5 estrelas

I just found the whole service very…

I just found the whole service very professional and very quick reply’s to my emails or phone call’s. You also got my husband back into the country on the time advised at the start of your service. Thank you very much for all your help.

26 de julho de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us.

Classificada 5 em 5 estrelas

Rowland Brothers International shower…

Rowland Brothers International shower understanding & compassion through the whole repatriation process. I was kept up to date with each stage of the process right up to handing my husband over to our funeral care home. Very professional.

10 de agosto de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us.

Classificada 5 em 5 estrelas

Empathetic professional experience

After a very sudden death in our family my aunt passed away in Turkey we had no clue on how to get her home and the extent of what we needed to do I phoned Rowland Brothers and cannot thank them for the help dignity professionalism we needed at a very difficult time I spoke daily with Aldo and our family was impressed so much we had my aunt back to England within a week we felt very happy with the outstanding service and support.

19 de julho de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us.

Classificada 5 em 5 estrelas

Professional and caring service

I’m m writing this review with a very hard heart , as my beloved husband passed away.
Was a repartiation procees from UK to Romania .
I can not say enough thanks,how professional and amzing service this compay provide during such a terrific time . Extremely careful on every single word they say . I dealt with all the staff which were top notch but Aldo is absolutely amazing! Many thanks guys , you made days easier during this sadness .

25 de maio de 2023
Opinião espontânea
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Resposta da Rowland Brothers International

Thank you for placing your trust in us at this sad time. We are very grateful for the time you have taken to leave such a kind review of our service. Thank you

Classificada 5 em 5 estrelas

The whole process was carried out in a…

The whole process was carried out in a kind and courteous manner.
We cannot praise the funeral directors in Mallorca highly enough they made what you can understand was a traumatic experience in losing such a loved mother .
We were invited to the crematorium so we could see our mother which gave us some peace.Thank You

8 de maio de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us and for taking the time to review our service.

Classificada 5 em 5 estrelas

You are your team was fantastic I'm so…

You are your team was fantastic I'm so glad that you were thar to take care of my wife I can not thank you Enough . God bless you all. Yours John

11 de junho de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us and for taking the time to review our service.

Classificada 5 em 5 estrelas

Very caring company

Very caring company, handled our situation with patience and thoughtfulness. Good communication throughout meant one less thing to worry about

20 de abril de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us and for taking the time to review our service.

Classificada 3 em 5 estrelas

The service was ok

The service was ok. The people we dealt with were personable. But we found it fairly confusing too. It would have been helpful to have had more explanation / clarity about what to expect, particularly in terms of who was doing what (RB or their partner company) and the paperwork required (what we would need, who would provide it, when). When I asked questions I was told not to worry, when really I just wanted a bit more clarity. We were sent all sorts of documents but not the signed death certificate we required (until repeated asking). Translation costs were not explained to us either.

22 de maio de 2023
Classificada 5 em 5 estrelas

Great service

Thank you for the great service provided. The repatriation consultant effectively addressed all our concerns and requests we had in due time.
We were very pleased with the overall coordination and organisation. Very professional and helpful.
We highly recommend Rowland Brothers International.

20 de abril de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us and for taking the time to review our service.

Classificada 5 em 5 estrelas

Respectful & professional!

The whole process from start to finish was done with great respect and professionalism at a very difficult time for our family.
Maurizio kept us fully informed and assisted in all the paperwork to ensure our late Mother arrived back in the UK very quickly and we were able to lay her to rest.

18 de maio de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us and for taking the time to review our service.

Classificada 5 em 5 estrelas

Caring and compassionate

While going through one of the most difficult and traumatic times, Aldo was wonderful in keeping in touch and letting us know of where we were up to every step of my dad's repatriation process, even when the update was "there is no update today". He made a very tough time, a little easier.

11 de maio de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us and for taking the time to kindly review our service.

Classificada 5 em 5 estrelas

Pedro who delt with the situation was…

Pedro who delt with the situation was very kind ,and explained the procedure time and what was happening .There was a little confusion over the death certificate, but once my dad was home it was all sorted

4 de abril de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us and for taking the time to kindly review our service.

Classificada 5 em 5 estrelas

Professional throughout

From the moment Rowland Brothers were introduced to us everything was made as easy as possible in the awful circumstances we found ourselves in. Their professionalism and compassion was above and beyond. They communicated with us throughout the repatriation, constantly keeping us up to date. Couldn't recommend them highly enough

28 de maio de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us and for taking the time to kindly review our service.

Classificada 5 em 5 estrelas

They made a difficult situation very…

They made a difficult situation very easy, on the ball and was an effortless process with them for repatriation.

21 de maio de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us and for taking the time to kindly review our service.

Classificada 5 em 5 estrelas

Everything went very easily and…

Everything went very easily and smoothly under the circumstances. Thankyou G. Sprigg

22 de maio de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us and for taking the time to kindly review our service.

Classificada 5 em 5 estrelas

Repatriation…

I would just like to say how excellent Rowland Brothers supporting our family with the repatriation of our loved one back to the UK.
The communication with both the authorities and friends in Bangkok and family in the UK was second to none. We was informed every step of the way. I felt that my Brother was in the best care and they really cared about us. The process of repatriating my Brother was done with out delay and we had him back home within 7 days of him passing. I thankful that this process was made less stressful by your wonderful team
Thank you so much

4 de junho de 2023
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Resposta da Rowland Brothers International

Thank you for placing your trust in us and for taking the time to kindly review our service.

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