Royaltransfers Opiniões 

Do not use them directly, always go through a good broker. Firstly you will get inflated prices if you call them than if you go through a broker . Secondly the insist you write to them through their Whatsapp site which doesn't allow call backs - you have to find their number on line - and then they tell you go to Whatsapp.

My worse experience was that I booked them and I had a driver not show up to pick two passengers on the excuse that a first passenger at a different location was a no show. He had been paid for all three and all parts of the journey so it was convenient to keep the money and drive nowhere. They refused to rectify, partially refund or give credit. Their messages on Whatsapp were aggressive. Moreover after I booked them they started asking me all the info I had input (flight numbers, time etc) from scratch, and also changed the conditions for how much they wait if someone is late from the 1hour they pretend to the broker to 15 minutes. In the end I was able to receive a full voucher by the broker I had used. This company is not of good professional standard and there are many much better than them.

Sadik was my driver, arrived and collected me ahead of time, communication with Royal Transfers was fantastic throughout. A great and professional service, will definitely use them again. Highly recommended

I was disappointed with the overall experience, particularly given the £ 180.00 for a private transfer to London. The vehicle was a basic Toyota Corolla that was visibly dirty on the exterior and not particularly well-kept inside.

The driver arrived an hour early and messaged us asking if we could leave before our scheduled time. Trying to be accommodating, we ended up cutting our day short by about 30 minutes unnecessarily. Part of the reason for arranging a private car service in advance is to leave at the time scheduled.

Upon arrival, the driver also directly asked for a tip, which felt unusual and uncomfortable given the service provided.

Compared with the other private drivers we used throughout our trip, this experience fell well below expectations. Unfortunately, this is not a service I would recommend to friends or use again.

Thankyou so much for the transfers so easy to book and was on time very helpful and friendly would definitely recommend this company to anyone I even had a little delay coming back into the uk and was worried but all was perfect 🤩 I cannot recommend this company enough and will definitely be recommending to family and friends and will be using again Thankyou so much to you all xx

Great service. Booked a late night pick up at Stansted and then when my flight was cancelled they switched it to Heathrow the next day with no fuss. Will use again.

First time using Royal Transfers but I will definitely use again. Excellent service - easy to book, and the driver was on time and courteous, and the car was extremely comfortable. Price was good for the distance and time of day.

I was met at the airport by my driver , my luggage was handled for me and it was a nice and safe drive with a very pleasant chauffeur.

I booked a transfer for my 15-year-old son and everything went perfectly. Without us even asking, they sent an E-Class Mercedes to make his journey more comfortable. They also checked in afterwards to make sure everything went well. Really thoughtful, reliable and professional service. Thank you!

Excellent service,Got picked up today along with family,The driver comminicated as soon as we arrived at Gatwick N,The baggage were late but he was patient,Very nice clean n Comfortable car.Very affordable with Vip service and the Driver came all the way to arrivals,Like good old days and helped with the lagguage also.

I never used a taxi service for the airport before - I was quite hesitant to choose one off the internet too. However I was very pleased with the service of Royal Transfers. I was nervous because with such an early fight (needing to be picked up at 4:30 am) if the driver would even show! But I was very pleased and even re-hired on my return. The communication was great over WhatsApp from how to pay to who our driver will be + contact information. Drivers were on time and the cars were clean. They helped with luggage. I will recommend and use the company again if needed in the future ⭐️ - thank you! Eva F.

We at NCN work with Royal transfers and they are a great operator, always put the customers at the heart of everything they do.

Absolutely perfect travel with Royal Transfers. They were on time, and charged an incredibly good price to take 3 people and 5 bags, into the downtown core of London. Wouldn't hesitate to use when we come back!

Hello. Good morning. I book journey for family trip, great service, clean and new model car Mercedes V Class. Like very much. Polite and friendly driver. I recommend them.

We used this company first time and found out it’s very easy going very friendly to book and on arrival driver was tracking our flight and got a message from the driver that he is there to pick us up
Well dressed driver
Clean and luxury car
Recommend to all as we will be using it again

Trust me it was really a wonderful experience with Royal Transfer. Perfect and on time. Friendly staff. I will use their service again and would recommend to others.

When I booked online, it took days of emails and messages to finally receive a confirmation and even then it wasn’t an official confirmation. When I submitted the request I provided details (passenger count, luggage, etc) and yet they still had to verify the facts twice. When you are on vacation those details are annoying and disruptive. The first driver was good, he was friendly and drove well, Farhun. The second driver, we were never told his name, he was dismissive when Intried verifying he was the correct person, had duct tape in several spots throughout the vehicle (I felt like I was in my first car again), and the worst was that he kept going over the rumble barriers. We had at least five incidents where he veered too far over. He also did this several times in the middle lane and other cars were honking. It was not the safest feeling to be in his vehicle.

While the price was great, safety is a bigger priority and I will not use them again.

Where to start my wife phoned them to tell them my mother in laws flight is delayed to a reponse of we are aware we are tracking the flight , they sent the driver up for the old time not the to which we were told we have to pay 30 pound or the driver will leave her at the airport paid the money felt like a hostage situation, then trying to contact the company on the phone to speak to someone who can do something is non existent just get told no is available to speak to send what’s app so have sent multiple messages no response hence now leaving a review as this company don’t seem to care about customer care avoid find a decent company that are rude

They were very responsive through their WhatsApp chat and ensured to understand all our requirements in terms of luggage and stroller space.
The driver was great, communicated promptly and monitored our flight and luggage arrival to be ready for us. Will use again.

Highly Recommended! Had best experience with Royal Tranfers, the ride was extremely comfortbale and team was very active and supportive in booking rides.