Ordered 12 pukka juice polar mint 20mg, after endless searches to find these, as everywhere said out of stock. ROYAL VAPES CAME THROUGH!!! delivered faster than I expected, packaged really well,... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I’ve used royal vapes in Warwick and Leamington for a long time. They always have good stock of hardware and Ejuice. Their staff are brilliant and very knowledgeable. And as I live local the free deli... Ver mais
A empresa respondeu
I have used royal vapes online before but this time I went to the shop in Stratford upon Avon. My partner was after some nic salts but is indecisive and when she saw the amount available a bit confus... Ver mais
A empresa respondeu
I'm a new customer with Royal Vapes. I'd highly recommend going into their shops or buying online, the staff are really friendly and the customer services have been absolutely fantastic to me, so help... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Warwickshire's No 1 Vape company, offering competitively priced products and unrivalled service online and in stores.
Informações de contacto
Reino Unido
- contact@royalvapes.co.uk
- royalvapes.co.uk
4,6
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I popped into the Kenilworth branch to…
I popped into the Kenilworth branch to buy a refillable vape in preparation for the upcoming disposable vape ban, and I couldn’t be happier with the experience. Lucas, who served me, was absolutely fantastic—friendly, knowledgeable, and incredibly helpful from start to finish.
He took the time to explain the different options available, tailoring his recommendations to suit my needs and budget without ever making me feel rushed or pressured to buy. He answered all my questions clearly and confidently, making the whole process really easy and enjoyable.
There was a great range of products to choose from, and I also learned that by opening an account, you can collect points with every purchase to redeem as discounts on future orders—an added bonus!
Overall, a brilliant shopping experience. I felt completely comfortable, well looked after, and I’ll definitely be returning. Huge thanks to Lucas for his outstanding service!
20 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
Thank you for your detailed review Jessica!
We're thrilled to hear that your visit to our Kenilworth branch was such a positive experience. Lukas will be over the moon to know his friendly and knowledgeable service made such a great impression!
It’s fantastic to know you felt comfortable and well looked after, and we’re glad the loyalty points program was a pleasant surprise too! We really appreciate you taking the time to share your experience and look forward to welcoming you back soon. :)
Resposta da Royal Vapes
Thanks so much for the great review Angela! We're glad you loved the selection, pricing, and service we offer :)
10/10 customer service
I've been buying my juice & pods from the guys at Royal Vapes since their store opened in Stratford on Avon for a while now, and am yet to have an even remotely bad experience. The staff are super friendly & knowledgeable, and consistently helpful, even when my questions are, at best, a bit stupid.
27 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
Thank you so much for your fantastic review! We’re really glad to hear you've had such consistently positive experiences at our Stratford-upon-Avon store and that our team always aims to be friendly, helpful! Your support means a lot :)
Very friendly and helpful staff.
23 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
Thank you for the kind words Mandy! We're so pleased to hear you found our staff friendly and helpful. We hope to serve you again soon.
Resposta da Royal Vapes
Thank you for your feedback Nickie, we are pleased you found our service excellent! We hope to serve you again soon.
Very pleased with product
21 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
We are so pleased you are happy with the vape you purchased, we look forward to serving you again soon.
Very happy with my order
14 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
Thank you for the 5 stars Caroline :)
Amazing site super good value and…
Amazing site super good value and delivery quick couldn't recommend them enough
16 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
Thanks for the kind words Sara :)
The delivery service from Evri is…
The delivery service from Evri is terrible. 12 days between ordering and attempted delivery..
20 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
We're really sorry to hear about the delay with your delivery, that's certainly not the experience we aim to provide.
We understand how frustrating this must have been and appreciate your patience.
If there's anything we can do to help resolve the issue, please don’t hesitate to reach out to us at contact@royalvapes.co.uk
Resposta da Royal Vapes
Thanks for your feedback Carl! We appreciate your support.
Very professional and friendly 👍👍👍
9 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
Thank you Derek! We're really glad you found our service professional and friendly. Your support means a lot :)
Fab as always
Fab as always
Liquids perfect taste as it says
Vapes have long battery life
Excellent all round
Definitely would buy from
Excellent seller
13 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
Thank you so much for your kind words and continued support Julie!
We're delighted to hear you're enjoying the liquids, the vape battery life, and your overall experience with us. It means a lot to be called an excellent seller! We look forward to serving you again really soon :)
The shipment has not arrived yet
The shipment has not arrived yet. It was purchased a week ago.
6 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
Could you kindly reach out to our customer service team at contact@royalvapes.co.uk so they can assist you, we cannot locate your order through the details you have provided here.
Vape not very good taste burnt
Vape not very good taste burnt
So will not be having any more from here
7 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
We are sorry to hear you appear to have an issue with a device your ordered, it doesn't appear that you have been in contact with our team regarding this matter.
So we can assist you please reach out to us at contact@royalvapes.co.uk
The big puffs is best vape I have had…
The big puffs is best vape I have had in a while
9 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
Thank you for the great feedback Theresa.
We're thrilled to hear you are enjoying the device you purchased! We appreciate your support :)
prompt delivery.
prompt delivery.. good deals on vapes at good prices
9 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
Thanks for your review Ashwath!
We're glad you were happy with the prompt delivery and found great deals on our vapes. We appreciate your support and hope to see you again soon!
My order was delivered the same day…
My order was delivered the same day packed well,the gentleman that delivered my order was polite and efficient.
The products I bought which were vapes are good quality and no faulty ones which I’ve had on other vape sites
4 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
Thank you for your great feedback Susan!
We're so glad to hear your order arrived the same day and that you were happy with the service and packaging.
We'll be sure to pass your kind words on to our delivery team. Looking forward to serving you again soon :)
Fast delivery and excellent coms with…
Fast delivery and excellent coms with this company. Great prices very competitive.
6 de maio de 2025
Opinião espontânea
Resposta da Royal Vapes
Thank you so much for your kind words! We're thrilled to hear you were happy with our fast delivery, communication, and competitive pricing.
We look forward to serving you again soon!
All of the disposable vapes I ordered…
All of the disposable vapes I ordered taste of charcoal
30 de abril de 2025
Opinião espontânea
Resposta da Royal Vapes
Hi John, We are sorry to hear this!
We are struggling to locate an order or any emails regarding this matter based of the information provided here.
We do appreciate it if you could reach out to our customer services for the opportunity to resolve the matter.
contact@royalvapes.co.uk
Resposta da Royal Vapes
Thank you for the fantastic review Natasha!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.