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Rozie (Rozie.app) Opiniões 

107
•
TrustScore: 4.5 em 5

4,5

Serviço de limpeza
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Rosie app helps you connect with self employed cleaners. Whatever price is agreed is binding on both parties, even if the job takes, more, or less, time than originally estimated. There is a real time... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our cleaner / maid was extremely polite and professional throughout his time in my home. He is hardworking, very thorough, and pays great attention to detail the cleaning was done to an excellent st... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The fact that you can book online and find a cleaning service on the same day is life changing, especially when you have works being done at home. Cleaner was very polite and was up for the job and wo... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

The cleaner didn't just do a bad job, they had to be prompted to complete the tasks requested, like cleaning the balcony. They arrived before 12 but told me they were 'done' at 16.30. I reminded them... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de limpeza
  2. também em
  3. Limpeza de janelas
  4. Serviço de limpezas comercial
  5. Serviços de limpeza doméstica

Escrito pela empresa

Rozie is the easiest way to book trusted, professional cleaning services, cleaning companies and cleaners for your home or apartment in Malta! Our platform connects customers with experienced, background-checked providers ensuring top-quality service at competitive prices. Why Choose Rozie? ✅ Convenient Booking – Schedule a cleaning in just a few taps via mobile app. ✅ Trusted Professionals – All cleaners are vetted and rated by customers. ✅ Transparent Pricing – No hidden fees, clear and upfront costs. ✅ Flexible Services – Choose from standard, deep cleaning, and more.

Informações de contacto

  • Triq Sqaq Lourdes, SWQ 3334, St Julian's, Malta

  • rozie.app

4,5

Excelente

TrustScore: 4.5 em 5

107 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(107)

60 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 2 em 5 estrelas

Support is poor

26 de agosto de 2025
logótipo da Rozie (Rozie.app)

Resposta da Rozie (Rozie.app)

Hello, our support is available in whatsapp by phone and email. Could you specify more details what went wrong ? We don't see any disputes from you.

Classificada 1 em 5 estrelas

Running late!

Running late!

She was over 2 hours late. When I contacted her, she informed me that she would arrive in 2 hours. This was quite inconvenient, as I had scheduled the day and booked the time accordingly.

Ultimately, I advised her not to come.

I was disappointed with the service; the cleaner could have at least called to inform me before I reached out to her.

25 de agosto de 2025
logótipo da Rozie (Rozie.app)

Resposta da Rozie (Rozie.app)

Hello, we are very sorry to hear that you had negative experience. We checked the logs and yes, the provider was coming late - 30 mins over the the allowed time slot. We are working on providing best communication channels to both - providers and clients. We strongly suggest reaching out providers and cleaners day before cleaning and same day to ensure there are no delays or changes. In this specific situation the cleaner got stuck in traffic and couldn't make it on time informing us that they will be 30 minutes late. Unfortunately that was unaccaptable by you and we issued a refund. We are very sorry for inconvenience. Thank you for your review!

Classificada 5 em 5 estrelas

Help in a jiffy 🙂

Help was only a few hours away. Very prompt and efficient. Will surely try them again !

6 de agosto de 2025
logótipo da Rozie (Rozie.app)

Resposta da Rozie (Rozie.app)

Thank you very much!

Classificada 4 em 5 estrelas

Convenient booking and vetted cleaners

Booking with Rozie was a very easy and convenient experience. I explained what needed doing and could choose the cleaners based on their offers and also see reviews. The cleaner was good and very timely.

4 de julho de 2025
Opinião espontânea
logótipo da Rozie (Rozie.app)

Resposta da Rozie (Rozie.app)

Thanks for the review

Classificada 5 em 5 estrelas

Good value for money

Experience was great, the cleaner was very nice , she knew what I wanted and we worked well together. I like Rozie app as it customer friendly, one feels secure as cleaners are verified and very professional.

8 de julho de 2025
logótipo da Rozie (Rozie.app)

Resposta da Rozie (Rozie.app)

Thank you for the review :)

Classificada 5 em 5 estrelas

Best cleaning app in Malta. Would highly recommend

Used the app for the first time and booked 2 cleaning sessions in the same week. The app was extremely easy to navigate through and the system works perfectly! The same woman came and she was the friendliest. Was super nice and did an outstanding job that got my whole house looking 100%. The prices are super reasonable too. I will definitely be booking through Rozie again on a fortnight basis. Would highly recommend as there isn’t anything like it in Malta. With a few presses of a button, I applied, got my offer sent to me and the cleaning appointment was booked in no time. Thanks so much :)

1 de julho de 2025
Opinião espontânea
logótipo da Rozie (Rozie.app)

Resposta da Rozie (Rozie.app)

Thank you for your kind words! We are happy to hear that Rozie works good for you :)

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