rubbertree.com.au Opiniões 

59
•
TrustScore: 2.5 em 5

2,5

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Quality of product itself is good, fast delivery. Only downfall for Isuzu is the clip that is provided to retain drivers side mat. Did contact and sent video on how to install but once installed is ab... Ver mais

Classificada 1 em 5 estrelas

Another **** scamming on line company, no customer support what so ever just still you money. Beware they are not in Australia all I can say is scam scam scam use at your own risk

Classificada 1 em 5 estrelas

Fool me once, shame on you, fool me twice, shame on me. I got messed around with my first order and they somehow missed it. Did the same mistake, and ordered another set hoping they have improved. I w... Ver mais

Classificada 5 em 5 estrelas

Purchased and received dash mat and front driver and passenger seat covers. The quality and fit seem great. The installation was easier than the last covers I had. I’m a tradie and my seat cove... Ver mais

Informações sobre a empresa

  1. Loja de acessórios para automóveis
  2. também em
  3. Grossista de acessórios auto

Escrito pela empresa

Tailored & Custom Made Automotive Accessories for 2000+ vehicle models. Car Floor Mats, Boot/Cargo Liners, Seat Covers, Sun Shades, Headlight Covers, Bonnet Guards, Door Visors.


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

59 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,5

Todas as opiniões

(59)

19 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very happy

My problem with an incorrect order has been resolved professionally and I'm extremely happy with my boot mat. Great quality and perfect fit.

27 de setembro de 2023
Opinião espontânea
logótipo da rubbertree.com.au

Resposta da rubbertree.com.au

thanks for your feedback Jeff. We have a few AU Staff off sick this week hence the delays getting back to you. We will have the team get back to you ASAP.

Classificada 5 em 5 estrelas

got a set of mats for my Holden LS 2019…

got a set of mats for my Holden LS 2019 good fit and is hard wearing very pleased with the order and quick delivery they fit like a glove. other family members have now brought them for their cars. highly recommend them for any make of car,

6 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Problem Sorted!!!

Soon after my first review was posted a representative from Rubbertree contacted me and admitted that the service I received was not good enough and they would sort the problem out straight away, with a full refund which they did. I had my bootliner within 4 days and it is fantastic. As a business owner I know how things can go wrong and no one or no system is perfect, I tell my employees stuff ups will happen, what's important is how you rectify the problem and how quick the problem is dealt with. These guys nailed that part and I'm sure systems are in place now that these wait times don't happen to anyone else.

2 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

No Customer service

Sent two emails requesting order updates and yet to receive a reply. Ordered 5/4 and taking Easter in consideration it’s passed the deadline on what they say dispatch time is and I didn’t request an update until after that date. Disappointing customer service to not reply at all.

19 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great product and customer service

Customer service was great. Told me of the expected delivery date due to xmas closures etc over that time of year.

Items arrived with plenty of notifications on the date and time.

Quality products and fits perfectly.

1 de fevereiro de 2023
Classificada 1 em 5 estrelas

Missing sunshade cover

Invoiced for cover. Australia Post says parcel not addressed to our Villa number but will not give details(privacy?).Proof of delivery only says it was addressed to Cranley (our Suburb) I have to take Rubbertree's word that they addressed it correctly but I'm disappointed I don't have the cover😒

7 de fevereiro de 2023
logótipo da rubbertree.com.au

Resposta da rubbertree.com.au

We resent your missing item with proof of delivery to your email. Product was sent to the same address as the original order so this is on AUS Post for miss placing your order. Since we confirmed proof of delivery, you have not even come back to us to confirm or relay your remaining item is still not been delivered so we could rectify the issue. So to leave us a 1 star review when we have done everything in our power is very unfair.

Classificada 4 em 5 estrelas

Purchased front and rear Mats for Ioniq 5

I purchased a set of front and rear executive rubber floor mats for my Hyundai Ioniq 5. The quality of the mats are quite good but there is no lip to the mat so not as good at keeping the elements in the mat as oem sets I’ve had for cars in the past. The fit is also quite good but definitely not perfect as there are some small gaps to the edges which would be better if the mats went all the way. However customer service was helpful as I emailed them asking them for the specific cut for my car as the images online didn’t match and was emailed them right away.

22 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service! there was a issue with my purchase (wrong product ordered), but the Rubbertree staff went out of their way to fix the issue by offering a full replacement free of charge. Good quality products as well.

8 de setembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Renault kangoo rubber mats were…

Renault kangoo rubber mats were ordered:
Was cut way too small: it’s not heavy duty :
Mats sliding around, no locking pins were included:
Looks like it’s cut from a big rubber piece, was cut poorly: NOT WORTH THE MONEY, GENERIC FROM AUTO SHOPS WERE BETTER QUALITY:
DO NOT RECOMMEND,!

26 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I bought some Rubbertree product after…

I bought some Rubbertree product after getting sick and tired of the mess my car was in. Safe to say i have since been back to fully deck my car out as their product is top tier! Fits perfectly to my car and looks epic. Service is great too. Thanks Rubbertree

12 de julho de 2022
Opinião espontânea

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