Rugbyrushs Opiniões 49

TrustScore: 2 em 5

2,1

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Ordered two kits for my son but only one arrived. Messaged numerous times before getting a response to be told that item was out of stock. Have been chasing since for either an alternative kit or a re... Ver mais

Classificada 3 em 5 estrelas

Only received 3 out 4 items ordered. Yes the shirts arent originals but I knew before ordering. The shirts I have received are okay. I would love an email address that works to get customer support... Ver mais

Classificada 1 em 5 estrelas

Ordered beginning of February, two weeks later still not received. No response to email sent. Read the reviews ( wish I had done this before) Contacted my bank and got a chargeback, then out of... Ver mais

Classificada 1 em 5 estrelas

Think this is a scan website, ordered 2 rugby shirts which were never delivered. Credit card payment comes through as PAIOLIAVNNY and their support email address bounces so very dodgy, transaction cha... Ver mais

A empresa respondeu


Informações de contacto

2,1

Mau

TrustScore: 2 em 5

49 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 18% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Terrible

I paid for 2 rugby tops in January. It the middle of march and still not received anything. Tried emailing and it’s bouncing back..

13 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not use this company

Ordered beginning of February, two weeks later still not received.
No response to email sent. Read the reviews ( wish I had done this before)
Contacted my bank and got a chargeback, then out of the blue with no updates on my order and tracking not available , it turns up on the 18/2. The product was too small so filled out the returns form as requested on the website on the 18/2 still waiting for a reply so unable to return until I get the reply.
Appalling company , I am now stuck with a shirt that I don’t need and my bank has got the money back that they credited to me as the product was delivered ( eventually) !!
No communication or customer service.
Looks like I will have to put this down to a bad experience, won’t be using you again. In fact I may go to trading standards to resolve my issue.

1 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM SITE

Terrible quality. Terrible customer service. Zero trust that a refund will ever be made.
DO NOT USE THIS SITE!!!

18 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

21181A26013113481789

Placed Order And Paid For Rapid Delivery. Money Comes Out Of Your Account Straight Away.

Order Tracking Is Useless And When You Try And Email Them The Email Bounces Back..

Looks Like A Scam!!!

1 de janeiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Try somewhere else!

Ordered two kits for my son but only one arrived. Messaged numerous times before getting a response to be told that item was out of stock. Have been chasing since for either an alternative kit or a refund but have received no response. Won’t be ordering from them again and would recommend avoiding!

24 de janeiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I ordered 3 rugby tops and I have only…

I ordered 3 rugby tops and I have only received 1 top which was a football top I have tried to email this over to you but the emails keep bouncing back, please can you confirm if my order has been mixed up and also how I can return the incorrect item that has been sent

23 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not buy

Do not buy. Never received my order. Email bounces back. Scam 🤬
If I could give 0 stars I would

23 de janeiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Only received 3 out 4 items ordered

Only received 3 out 4 items ordered. Yes the shirts arent originals but I knew before ordering. The shirts I have received are okay.

I would love an email address that works to get customer support to assist in tracking down and/or sending the missing shirt which i still want but its looking likely based off the other reviews that my order will remain at 3 out of 4.

6 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lightning-fast delivery

Lightning-fast delivery! It arrived just a week after I placed the order. The quality is top-notch - my son slipped it on and dashed straight to the sports field!

28 de dezembro de 2025
Classificada 5 em 5 estrelas

Lightning-fast delivery

Lightning-fast delivery - i had it in hand just a week after placing the order. The quality really stands out, and my son was so excited he wore it immediately and headed straight to the sports field!

25 de dezembro de 2025
Classificada 5 em 5 estrelas

Great Service from this company

Great Service from this company even sent me a photo with the item ready for despatch to my address.

Item is very good quality.

19 de dezembro de 2025
Opinião espontânea
logótipo da Rugbyrushs

Resposta da Rugbyrushs

Dear Gary Parker, thank you so much for your support. We will do our best to provide the best service so that all fans can wear the most affordable jerseys.

Classificada 2 em 5 estrelas

Cheap looking copy

Bought a lions 3rd shirt for my son. It’s advertised as a genuine item but reduced in price. This is not the case as the shirt that arrived is a very cheap looking copy. Collar is different and the label on it says NRL so clearly a dodgy copy.

I’ve emailed the address advertised to request a refund but we shall see what happens. Not holding my breath.

20 de dezembro de 2025
Opinião espontânea
logótipo da Rugbyrushs

Resposta da Rugbyrushs

Dear Tomas Davies, the label doesn't mean much. Don't you think the fabric and quality are excellent? Since we are a factory outlet, labeling errors are possible. We sincerely apologize for any inconvenience this may cause.

Classificada 1 em 5 estrelas

Wish I had checked the reviews

Wish I had checked the reviews. Unfortunately, it is a scam, and the email bounces back.

5 de dezembro de 2025
Opinião espontânea
logótipo da Rugbyrushs

Resposta da Rugbyrushs

Dear Jo Robertson: We send emails as soon as possible, but due to different email port numbers, sometimes we are unable to reach your inbox. We will improve this situation promptly. We sincerely apologize for any inconvenience caused.

Classificada 1 em 5 estrelas

DO NOT BUY

DO NOT BUY

Appalling customer service.

Order placed on 29 November 2025, we are now 14 December with no update on delivery ETA. Items are a Christmas present.

I've sent 2 emails to the email address stipulated on their website and also submitted an online contact form.

Have received no response.

I wish I had read these reviews prior to ordering with them.

Absolutely would NOT recommend and will now be reporting this to the authorities as fraud as I have paid for items I have not received nor have had any response to my three queries.

14 de dezembro de 2025
Opinião espontânea
logótipo da Rugbyrushs

Resposta da Rugbyrushs

Dear J Wood, we will investigate your issue as soon as possible. It's unlikely that the goods haven't arrived after such a long time. The most probable explanation is that the item is lost.

Classificada 5 em 5 estrelas

A perfect shopping experience

This was a fantastic shopping experience. Everything went smoothly from ordering to receiving the goods. The jersey is of excellent quality and great value for money; I'll definitely buy from them again when they release new styles.

7 de dezembro de 2025
logótipo da Rugbyrushs

Resposta da Rugbyrushs

Dear Lchan Slam, thank you so much for your positive review. We will continue to work hard.

Classificada 5 em 5 estrelas

A worthwhile shopping experience.

I ordered a family set from them, and my wife, kids, and I absolutely love it. We're planning a trip after Christmas wearing our England rugby kits. It's so heartwarming!

6 de dezembro de 2025
logótipo da Rugbyrushs

Resposta da Rugbyrushs

Dear Eliselan Pottsan, thank you so much for your kind review, and I wish you a happy life.

Classificada 5 em 5 estrelas

Customer service responded promptly.

I selected the wrong size when I placed the order, but customer service quickly helped me correct it after I contacted them. They responded promptly and were very professional in resolving the issue.

4 de dezembro de 2025
logótipo da Rugbyrushs

Resposta da Rugbyrushs

Dear Samana Lanat, thank you so much for giving us a positive review. We are committed to serving every customer.

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