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Informações sobre a empresa

  1. Loja de artigos domésticos
  2. Loja de móveis
  3. Loja de bricolage, casa e jardim
  4. Loja de mobília ao ar livre

Escrito pela empresa

Rulaer is your one-stop destination for premium, handcrafted cushioning solutions. While we specialize in bespoke, custom-fit bench cushions, our collection extends to everyday comfort essentials, including meditation corner mats, ergonomic reading pillows, and plush Papasan chair cushions. As a factory-direct brand, we combine artisanal quality with the convenience of both custom-made and ready-to-ship products. At Rulaer, we are dedicated to helping you create a cozy, personalized sanctuary in every corner of your home.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

15 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Custom Corner Cushion

My custom cushion looks exactly as it was pictured. The tracking information provided allowed me to see where it was at all times, from Mainland China until it arrived at my home in Kansas City.

1 de abril de 2026
Classificada 1 em 5 estrelas

Do not order from this company

Do not order from this company! They don’t tell you this when you look at their items but this is being shipped from overseas and it takes a very long time to get to you. Once my item arrived, I realized they sent me the wrong item, but instead of offering me a full refund and a free shipping label they just want to give me a 30% discount. Very unscrupulous company! Buyer beware!

22 de março de 2026
Classificada 5 em 5 estrelas

Porch swing cushions beautiful…

I received my porch swing cushions and they fit perfectly. The company accommodated my needs by creating the right set of cushions to fit my swing. They are extremely well made and look pretty! I wish I could post a picture. Thanks Rulaer!

29 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Super cool packaging!

This product came packaged so nicely! It really is amazing! Product is great. Fit perfectly and much better on my back for sitting for many hours a day working from home. Great product I will use again should I need to in the future.

23 de março de 2026
Classificada 5 em 5 estrelas

Product is great quality.

Product is great quality, packing was the best, protected the product!

13 de fevereiro de 2026
Opinião espontânea
logótipo da Rulaer

Resposta da Rulaer

Hi Cornelia,

This truly made our day — thank you! We're so glad you loved the quality and that everything arrived safely. We always try to pack each order with care, so it means a lot to hear that.

Enjoy it, and thanks again for choosing Rulaer 🤍

— The Rulaer Team

Classificada 5 em 5 estrelas

Yes, use this company

Sent my measurements and choices on fabric and finishes and they sent me back my beautiful bench seat. The ordering was easy and it shipped very quickly. This is the second time I’ve ordered from this company and have been very pleased with the results and quality. Be very sure of your measurements because I had my husband double check and I found a mistake on my part.

14 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Black Suede Roll Pillow Purchased

Extremely Satisfied with Purchased 'Roll Pillow' for my bedroom. I would purchase again from this trusted vendor.

2 de fevereiro de 2026
logótipo da Rulaer

Resposta da Rulaer

We love hearing that the process felt easy and that your bench seat turned out beautifully. And yes — double-checking measurements is always a smart move 😊 We’re glad you caught that in time!

Classificada 1 em 5 estrelas

I ordered a white Krups Mini Expresso…

I ordered a white Krups Mini Expresso machine. There wasn’t confirmation nor after 3 days no shipping date. When I contacted customer service, I was told by seller the Krups will be shipped. What arrived was a black on!
I suspect seller resold the white one after I paid to get more $$$$
I’ll never shop with seller or the site.

15 de janeiro de 2026
logótipo da Rulaer

Resposta da Rulaer

Hi Marie,

We believe this review may have been posted on the wrong business page. Rulaer specializes in custom cushions and seating products, and we do not sell espresso machines.

If this was meant for another company, you may want to double-check the business name to ensure it reaches the right seller.

Wishing you the best in resolving your order.

Classificada 5 em 5 estrelas

It's beautifully made.tou didn't lie about your product. My husband has a very bad hip. The cushion we bought, has made it possible to set very confortable

It's beautifully made. Good quality, you came through & didn't lie about your product. My husband has a very bad hip. Your cushion made his sitting very comfortable. Thanks

14 de fevereiro de 2026
logótipo da Rulaer

Resposta da Rulaer

This truly touched us — thank you for sharing that. Knowing the cushion is helping your husband sit more comfortably means more to us than you can imagine.

We always try to make our products exactly as described, so it really means a lot to hear that we came through for you. Wishing him continued comfort ❤️

Classificada 5 em 5 estrelas

Very nice company to work with

Very nice company to work with. Great Communication. The quality of the product is very nice. I ordered chaise lounge cushions for my patio. I ordered 3" thick and really wish I had gone thicker. But they still look great. Also, make sure you order straps! I thought I did, but I somehow unchecked the box before submitting my order. Very bad move on my part. You will need the straps to hold the lounger cushions in place. One thing that I didn't expect was that the back and the bottom are not connected. I wish that had been an option. All in all, very happy!

7 de julho de 2025
Opinião espontânea
logótipo da Rulaer

Resposta da Rulaer

Thank you so much! We really appreciate you sharing your experience — especially the helpful tips about thickness and straps 😊 That kind of feedback is gold.

Classificada 1 em 5 estrelas

Failed Customer Service Follow Up

I placed my order for a custom cushion and cover on 9/26/24. I received the order on 10/11/24. I notified them via email on 10/15/24 that the cover was the wrong color. They returned my email, acknowledged the error and stated they would send a replacement cover in the correct color. To date, 02/14/25 I have not received it nor will they return my email, calls or web page chats.

26 de setembro de 2024
Opinião espontânea
logótipo da Rulaer

Resposta da Rulaer

We’re truly sorry to read this. This is not the experience we want anyone to have.

While some time has passed and we’re unable to trace the details from here, we would absolutely like the opportunity to make this right. Please reach out to us directly at support@rulaercushion.com with your order information so we can look into this properly.

We stand behind our products and our customers, and we’re always willing to resolve outstanding issues.

Classificada 5 em 5 estrelas

I ordered three custom cushions

I ordered three custom cushions - they're perfect! The colors matched my hopes exactly, and the price was excellent. Couldn't be happier.

12 de novembro de 2024
logótipo da Rulaer

Resposta da Rulaer

This makes us so happy to read — thank you! We know getting the color just right is such a big deal, so we’re thrilled they matched your hopes exactly.

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